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Jim Butler Chevrolet

Fenton, MO

4.3
7,613 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,613 reviews

June 27, 2023

First of all, the vehicle wasn't parked, where they said it was supposed to be then there was overspray on my car. More

by airmomnjim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 30, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review. We hope to see you soon!

June 27, 2023

Efficient, professional well trained qualified service professionals that provide their customers a pleasant experience consistently More

by fcdecodisplay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 26, 2023

The service was great. All of my my questions were addressed and problems were resolved. More

by leonardvfarria22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jun 29, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 26, 2023

I was helped by Chad! He was absolutely excellent when buying my new 2023 Bolt EV! I will surely be back when it’s time to get another car! More

by RajSChadha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad, Thompson
Jun 29, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 26, 2023

It was the fastest time yet for a oil change and tires rotated it was still a hour wait! More

by keyss5808
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

June 25, 2023

Waiting to see if recall work was completed at shop and transferred to car fax. More

by lawrencegjamboretz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review.

June 25, 2023

Humm I'm not exactly sure I can come up with 15 words. .. Great service! More

by tom39303
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jun 28, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

June 23, 2023

Delays, shoddy work, misplaced paper work. Intend to return van for fixes supposedly performed and charged for. More

by tgrunz
Workmanship
Recommend Dealer
No
Employees Worked With
Wyatt
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you wish to further discuss your experience, please reach out to our service manager at 636-717-3030.

June 23, 2023

Bryan Lagunas at Jim Butler at the Gravois Bluffs location is incredible. He is patient, listens and responsive. He made the purchase of a new truck comfortable and seamless. I recently recommended h More

by tobonh2o1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!

June 23, 2023

We had a wonderful experience that was made really easy with Tyler. He kept me informed through the ordering process and had the truck ready for me when I was available to come to the dealership. More

by mmuell1987
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We look forward to your next visit! Take care!

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