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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,641 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,641 reviews

May 16, 2025

I have always received great service at Jim Butler and this is why I continue to service my vehicle there. More

by Ltucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

Kim is the service department was very friendly and helpful. I will be returning for sure. More

by RJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin sold me the Truck
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May 16, 2025

Our experience was very pleasant, the guys we dealt with were excellent and knew their jobs well ( Michael, Tj & I'm sorry I don't remember the guys name we signed paperwork with). They explained everything More

by mamad545
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
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May 14, 2025

Very pleasant experience , prompt service and was finished ahead of time. Planning to return the next time. More

by imaamx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 14, 2025

Tony Palmer was great! My kind of salesman. No pressure, friendly and down to earth. More

by ddmollering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 12, 2025

Pleasant and kind. Very conscientious and professional! Seems to enjoy her job and cheerful with customers. More

by janrobison1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mann
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May 15, 2025 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 11, 2025

I am a 66 year old black woman I feel they did not give me the courtesy that I deserved after I was tricked into buying a defective vehicle. First there was a crack in the windshield and a dent in the tru More

by valeriel.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to rate anyone
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May 14, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We treat all of our customers with the same respect regardless of age color or creed. We do not trick our customers into anything. Our records indicate that your signed a VALUE VEHICLE DISCLOSURE. This disclosure states that the vehicle in question "does not meet Jim Butler Certified used car requirements and the vehicle may need repairs. It's full condition is unknown. all repairs and the cost of the repairs are the responsibility of the customer." Additionally, you signed a WE OWE form that states nothing promised or nothing owed. Lastly, no warranties or service contracts were purchased. This is why we sell warranties because we don't know when a vehicle will fail. We truly hope that this information has been helpful and that we can be of service to you again in the future.

May 11, 2025

Smooth transaction Salesperson was knowledgeable and helpful Good follow up after the sale Would definitely recommend More

by kochdirtrider
Recommend Dealer
Yes
Employees Worked With
Johnathan
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May 14, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2025

Best service I ever had. Great service , wonderful people that care about you. I can’t say anything bad about the place. I give them an A+ for everybody!. Especially Heather More

by crisgo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Brown
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May 14, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 11, 2025

Very pleased with buyer's experience. Will T was great to Work with. John W More

by johnwilalt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will T
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May 14, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

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