Jim Burke Ford
Bakersfield, CA
Filter Reviews by Keyword
By Type
362 Reviews of Jim Burke Ford
I received a safety recall notice in the mail and went in to see the Service Appointment Coordinator team. Kristin helped me book my appointment, at the next available time. I brought my car in the afternoon to see the Service Appointment Coordinator team. Kristin helped me book my appointment, at the next available time. I brought my car in the afternoon and it was finished before the end of the work day! More
We are on a 6 month trip & we had reservations that limited our time in Bakersfield. Your staff understood my situation & made adjustments to fit my truck in your schedule. My check engine light had be limited our time in Bakersfield. Your staff understood my situation & made adjustments to fit my truck in your schedule. My check engine light had been on for several days & I am pulling a 20,000 lb fifth wheel camper. I came in & your technician determined my TCM needed a software update , which resolved the check engine light. The technician installed carpet & seat protector in my truck while he was working on it. Everyone was so helpful & friendly. I know you have a process for scheduling appointments but I appreciate everything everyone did to fix my problem & allow us to continue without needing to worry about damaging my truck. More
This is the best experience I have ever had with a dealership. My catalytic converter was stolen and I went to Jim Burke Ford on Thursday morning. The service advisor said they have thee parts if I br dealership. My catalytic converter was stolen and I went to Jim Burke Ford on Thursday morning. The service advisor said they have thee parts if I brought RV in by noon they would try and replace same day as I had a trip planned the following day. It was completed same day and I was able to start my trip the following day. Thank you very much Jim Burke Ford and Andres Vanegas service adjuster. More
I went in for an oil change, staff was friendly and very helpful. I discovered my Ford Pass Points was plenty to cover the oil change, very nice!! Service and any needs was fully explained. I will definitel helpful. I discovered my Ford Pass Points was plenty to cover the oil change, very nice!! Service and any needs was fully explained. I will definitely be coming here for all services on my Ford. More
I had a great experience with my local ford dealer, they treated me very well, answered every question I had and I walked out getting the car I was looking for 👍 treated me very well, answered every question I had and I walked out getting the car I was looking for 👍 More