Jim Burke Ford

Long but excellent. I do not like buying cars myself, always seems like a long process. The staff and sales person were very professional and caring to our situation. I I do not like buying cars myself, always seems like a long process. The staff and sales person were very professional and caring to our situation. I would send friends and family there. Thanks again. More

Service “the works” Not happy with your service.. first my truck gets damaged and now they didn’t secure the transmission cover. luckily I didn’t fall all the way and hit Not happy with your service.. first my truck gets damaged and now they didn’t secure the transmission cover. luckily I didn’t fall all the way and hit another car on the freeway.. technicians need to be retrained and or be better quialified to handle people’s automobiles. I just hope ford motor company really sees this survey and do something about it .. More

Brakes/Service Staff is helpful and friendly. I believe they do quality work and would highly recommend them. I get regular oil changes, had my brakes done today. V Staff is helpful and friendly. I believe they do quality work and would highly recommend them. I get regular oil changes, had my brakes done today. Very happy. More

2016 malibu Angel Aredondo was really good at explaining the whole process and answered all my questions. I did not feel pressure at all . I would come back for m Angel Aredondo was really good at explaining the whole process and answered all my questions. I did not feel pressure at all . I would come back for my next car. More

Friendly, fast, and thorough Over the last 16 years, I've taken all 3 of my Ford vehicles to Jim Burke Ford and at every visit I've experienced excellent service. Rarely has a rec Over the last 16 years, I've taken all 3 of my Ford vehicles to Jim Burke Ford and at every visit I've experienced excellent service. Rarely has a recall fix or part repair taken longer than 1 business day, and the advisors are very consistent in calling with updates on the status of my vehicle, which I appreciate. The courtesy shuttle is a great option for getting back to work or home, and the drivers are always friendly. When I come back to pick up, my vehicle is washed, vaccumed, and ready to go. I recommend this shop to any Ford owner, hands down. More

Very good the service department staff is very good at the ford agency I recommend to others client to have services at ford is located at 2001 Oak St Bakersfie the service department staff is very good at the ford agency I recommend to others client to have services at ford is located at 2001 Oak St Bakersfield Ca More

Nicole Martinez Rocks! I’m a long time customer of Jim Burke Ford, having purchased my first vehicle - a super hip Pinto, 38 years ago! Since then, I’ve purchased a mustang I’m a long time customer of Jim Burke Ford, having purchased my first vehicle - a super hip Pinto, 38 years ago! Since then, I’ve purchased a mustang, and two F-150s. I love Fords, but dealing with Jim Burke makes the great Ford Company shine. working with Nicole Martinez was a pleasure. She made me feel like I was her only customer and that I was her top priority. She kept me updated throughout the long wait from placing my order to delivery of my new F-150. She spent a huge amount of time going through my very complicated vehicle, making sure that I was totally comfortable with all of the features. She is very kind and genuine. I’ll send my family and friends to Nicole for all their car purchases. More

Tire purchase Friendly staff and excellent service. Great selection and efficient installation. I would recommend this Quick Lane to my colleagues. It was a painles Friendly staff and excellent service. Great selection and efficient installation. I would recommend this Quick Lane to my colleagues. It was a painless tire purchase. More

Exceptional!!!! Never before have I had such a great & pressure free buying experience. We were treated like family and they answered all of our questions. Miguel was Never before have I had such a great & pressure free buying experience. We were treated like family and they answered all of our questions. Miguel was very attentive to our needs and pointed us towards the right vehicle that fit our needs just right. The whole team was very efficient & the process didn't take long. Thanks for a great experience Jim Burke! Jose G. More

quick lane Came in for some minor work. Very efficient system! Scheduled maintenance, air cleaner, and lug nuts. If you're looking for regular maintenance, I w Came in for some minor work. Very efficient system! Scheduled maintenance, air cleaner, and lug nuts. If you're looking for regular maintenance, I would highly recommended the QUICK LANE. More