Jerry's Ford of Leesburg
Leesburg, VA
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183 Reviews of Jerry's Ford of Leesburg
Arrived without an appointment for a state safety inspection, vehicle was inspected and returned within an hour. Fast, friendly, professional service, would highly recommend this dealership. inspection, vehicle was inspected and returned within an hour. Fast, friendly, professional service, would highly recommend this dealership. More
Working with Jerry's Ford Leesburg staff (Lacy Cooner, Keith Timbrook, and Mario Eberle) was a tremendous relief from working with other dealerships and sales persons I've experienced in the area. Cooner, Keith Timbrook, and Mario Eberle) was a tremendous relief from working with other dealerships and sales persons I've experienced in the area. Lacy was quite personable, straightforward, knowledgable, confident, and genuine. Next time I buy a car, I will definitely go to Jerry's Ford Leesburg and ask to work with Lacy. Keith was a delight to work with and very knowledgable. He made sure I understood all the vehicle features. Two grumbles: I asked if possible to take $1,000.00 off the price in exchange for $10,000.00 down payment on the car. I don't think that was alot to ask for. The explanation of the financing part of the deal was a little unclear, especially with the warranty and interest rate. More
I purchased a new Ford Focus and this was the best car buying experience I've ever had! Professional staff all willing to take the time to explain everything, but not take up too much of your time. We buying experience I've ever had! Professional staff all willing to take the time to explain everything, but not take up too much of your time. We all have busy lives and this was a big plus for me. There was no hard sell and big push if I wasn't interested in purchasing the extras, unlike what I've experienced elsewhere. This dealership had the car and color I wanted, so we drove an hour to do this deal. I set up everything ahead of time so that when I got there, they were ready for me to take it for a test drive. Smooth transaction, can't say enough about this team! More
An enjoyable buying experience because of all involved. Keith really knows his stuff. Lacy was a delight to work with from beginning to end. All management worked hard to gain my business and establish tru Keith really knows his stuff. Lacy was a delight to work with from beginning to end. All management worked hard to gain my business and establish trust in them. More
Staff was very friendly, informative, and patient with me when I went in to look at the new fusions. When I needed a night to discuss the potential purchase price/car with my wife, the salesperson (Joe Pecor when I went in to look at the new fusions. When I needed a night to discuss the potential purchase price/car with my wife, the salesperson (Joe Pecoraro) was understanding and did not pressure me into making the deal that night. This was the night after Christmas and we had family in. My wife was unable to come with me. Joe and manager Mike went well beyond when they offered and allowed me to drive the new vehicle off the lot to my house to allow my wife to see. The next day when I returned, staff was again non-pressuring/informative about additional products, plans, options, and warranties. After reviewing the final payment amounts/options with financial manager Sarah, she left the room and gave me privacy to again call my wife and discuss if we were still comfortable with the purchase. We went ahead with the purchase. After the purchase, the delivery specialist Keith went through a thorough and informative description of the functions of the new vehicle. Overall it was a 5 star experience and will definitely be willing to go back for future purchases. More
So far so good, they are too GOOD with customer support and relations. I feel, I'm in good hands though I was little afraid after seeing their old office look, but trust me people running the place are rea and relations. I feel, I'm in good hands though I was little afraid after seeing their old office look, but trust me people running the place are real nice folks. I like the dealership and recommend as well. On top of my list as well as could be good References to you: 1. Keith (Service) 2. Joe (Sales) 3. Sarah (Finance) BR Siddiqui More
Great experience. Enjoyed everyone I worked with. Would purchase from them again. Thomas was excellent and did everything possible to get me the best deal. Finance dept was excellent as well and very pat purchase from them again. Thomas was excellent and did everything possible to get me the best deal. Finance dept was excellent as well and very patient. Delivery specialist Keith really knew his stuff. More
Wonderful people at this dealership. I was so well taken care of. Thanks to everyone; Mo, Jill, Erica, Sarah and Bruce for all coming together to help me get my dream car! Everyone was so attentive and help care of. Thanks to everyone; Mo, Jill, Erica, Sarah and Bruce for all coming together to help me get my dream car! Everyone was so attentive and helped answer all my questions. It was a wonderful experience. Mo wasn't pushy or annoying. He was so easy to work with in facilitating the paperwork. Erica helped with all the technology questions I had about the car and came outside to help show me how everything worked. Jill came by to make sure all my questions were answered and tell me about additional services available if I needed anything. Sarah was awesome in explaining all the financial paperwork and helped me shop,for the best loan rate and get the payment I wanted. Bruce stayed late to help me get the stickers from my old car transferred over as well as talk to me about the car from a mechanics standpoint. He was extremely knowledgeable and very patient. I was so impressed with him, I will now be bringing my car back to Jerry's Ford /Leesburg for ALL my car maintenance needs! More
The Truck we purchased is amazing!! We are very happy so far. Would have liked to have had a little more on Trade but....Moving on we still do have additions pending with the Truck but see no issues with th far. Would have liked to have had a little more on Trade but....Moving on we still do have additions pending with the Truck but see no issues with that. Lacy and Brian were great to work with. Lacy was very friendly and willing to provide great service to us. Brian, I could have talked to him for hours, he knows more about trucks than I do and I thought I knew a lot!! If you go looking for Trucks Brian is your guy! Financing, usually the most painful part of buying was actually very quick and made easy with Sarah. She is very friendly and knows her stuff. She worked hours before I got there the second day to find us the best possible deal she could find. The paper signing was like 10 mins "no kidding". The fastest I've ever seen. No pressure from her to buy extra stuff, she presented and allowed us to decide. Lastly, before I departed that evening I was pulled over to Jill's desk to scheduled the extras the dealership threw in for us. Jill, although was going out of town still scheduled my installs at a time that was best for us, which we really appreciated! Overall it was a great experience and will plan to return for my next Truck!! More
I have always had a wonderful experience at this dealership over the years both with service and sales. The staff is friendly and many have been there since we/I first came to the area which is nic dealership over the years both with service and sales. The staff is friendly and many have been there since we/I first came to the area which is nice to work with familiar faces. They made it easy to trade in vehicles and work through the process quickly when needed. Thank you!! More