Jeremy Franklin Mitsubishi of Kansas City - Service Center

Jeremy Franklin Mitsubishi of Kansas City responded

Jtmoritz27895, we're glad to hear you enjoyed your visit. Thank you for the wonderful review! We’re thrilled to hear that your vehicle purchase was quick and painless and that you found our service department fast and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, we appreciate your feedback! Thank you for sharing your experience with our service department. We’re glad to hear that you found our staff polite, professional, and knowledgeable, and we appreciate your recommendation of our service team. However, we’re truly sorry to hear that you feel dissatisfied with your vehicle purchase. This is certainly not the experience we aim to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and see how we can make things right. Please reach out to us directly so we can address your concerns. Your feedback is invaluable to us, and we hope to have the chance to regain your trust.

Jeremy Franklin Mitsubishi of Kansas City responded

Tamika, thank you for sharing your positive experience! Thank you for your feedback and for choosing us based on your friend’s referral! We’re thrilled to hear you had a great experience with our customer service. We apologize for any oversight regarding your friend’s referral bonus. Please contact us directly and we’ll make sure your friend receives the referral bonus promptly. We appreciate your understanding and look forward to assisting you further!

Jeremy Franklin Mitsubishi of Kansas City responded

Beetlebailey_wb, thank you for sharing your positive experience! Thank you for taking the time to leave us a review! We’re glad to hear that your experience with us was timely and efficient. We strive to provide prompt service without compromising quality, so it's great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

Jeremy Franklin Mitsubishi of Kansas City responded

Michael Grimaldi, we're glad you had such a wonderful experience with us! Thank you for sharing your experience! We’re delighted to hear that you found our service responsive and considerate. Our team strives to ensure everything is communicated and that you’re kept informed throughout the process. Your satisfaction is important to us, and we’re glad we could meet your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your trust in Jeremy Franklin Automotive!

Jeremy Franklin Mitsubishi of Kansas City responded

Darrylskannal789, thank you for sharing your positive experience! Thank you for your feedback. We’re glad our team was able to keep you informed about your vehicle’s needs, but we sincerely apologize for the oversight in not fully tightening the component. Your safety and satisfaction are our top priorities, and we regret that we fell short in this instance. Please reach out to us directly so we can address this issue promptly and ensure everything is in perfect working order. We appreciate your business and are committed to making things right.

Jeremy Franklin Mitsubishi of Kansas City responded

Bclayton2646, We're sorry to hear about your recent experience after the oil change. Your vehicle should never leave our service department sounding anything less than perfect. We take your concerns seriously and want to make this right. Please contact us at your earliest convenience, or bring your car back in so we can inspect it immediately. Your satisfaction is our priority, and we appreciate the opportunity to resolve this issue for you.

Jeremy Franklin Mitsubishi of Kansas City responded

Emhula, we appreciate your feedback! Thank you so much for your kind words and recommendation! We're thrilled to hear that our team at Jeremy Franklin Automotive made such a positive impression with their promptness, professionalism, and knowledge. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations. We truly appreciate your support and look forward to continuing to serve you in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Espiseven, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Jeremy Franklin Automotive

Jeremy Franklin Mitsubishi of Kansas City responded

333dmr777, thank you for sharing your positive experience and for your positive feedback! We’re delighted to hear that our service advisor has been helpful and attentive to your concerns. Keeping your vehicle safe and ensuring you understand the necessary work is a top priority for us. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any further questions or needs, don’t hesitate to reach out. Safe driving!