Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jeremy Franklin Mitsubishi of Kansas City - Service Center
Kansas City, MO
198 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
198 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center
Sort by
December 02, 2024
Fast and easy process, sales person was freindly and accommodating ,would referr to a freind accommodating ,would referr to a freind More
by collins.cardrell
Verified CustomerEmployees Worked With
November 28, 2024
The 12v battery in my 2023 PHEV went bad. I had it in twice and the dealership was convinced that my amateur radio equipment was to blame, even though it isn't wired to the battery. They said I had it in twice and the dealership was convinced that my amateur radio equipment was to blame, even though it isn't wired to the battery. They said they tested the battery and it was good, but the battery voltage consistently dropped to 8-9 volts - even when just going into a store. This causes the car to not start and show errors. The dealership wouldn't look at it any further unless I removed all of the radio equipment and antennas from the vehicle. I finally took the battery out and took it to Advanced Auto. They tested it and almost immediately showed that the battery was bad. They had a replacement so I bought it, but it cost around $300. It was going to take hours to remove all of the radio equipment and antennas and re-install everything once they replaced the battery, so I opted to just buy the new battery even though the current one is under warranty. I will not be going back to Jeremy Franklin again. If they had actually tested the battery they would have know it was bad. Another problem was that it was going to take four weeks to get another battery to replace it. Sorry, but you lost a customer. More
by hcripe
Employees Worked With
November 26, 2024
We started out rough with some confusion over the services that was supposed to be done and it was supposed to be a full service with fluids and transaxle and all that but it ended up being the first services that was supposed to be done and it was supposed to be a full service with fluids and transaxle and all that but it ended up being the first time just the recall was done we got that straightened out and then everything went smoothly otherwise it's been five stars More
by aligross1
Employees Worked With
Cal
November 15, 2024
No matter the problem I have brought to Jeremy's service department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. department they have been very helpful and honest about the work that needs to be done. I am grateful for all they work and dedication. More
by marissadriver13
November 14, 2024
I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended Jeremy Franklin has always been my number 1 place for car's and service highly recommended More
by newman1056
November 14, 2024
Very caring helpful take very good care of their customers they're a good people to do business with customers they're a good people to do business with More
by Star
November 12, 2024
The staff was very friendly. They were able to perform my oil change in under and hour. They were able to perform my oil change in under and hour. More
by cttrex
Employees Worked With
November 12, 2024
Prompt service. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue. More
by Anonymous
Employees Worked With
The Fellas At the Computer in the Service Center
November 06, 2024
Awesome service, very respectful and courteous. Also kept me informed of what was going on with my vehicle. And took me in right away when I came in because my airbag light came on . Thank the staf Also kept me informed of what was going on with my vehicle. And took me in right away when I came in because my airbag light came on . Thank the staff for their understanding to get me in. More
by joancooper418@gmail.com
Employees Worked With
Service department
