Jeremy Franklin Mitsubishi of Kansas City - Service Center

Jeremy Franklin Mitsubishi of Kansas City responded

Larrystorer1551, thank you so much for the positive review! We're thrilled to hear that your recent service visit for your Outlander was quick and effortless. Providing friendly, knowledgeable service and ensuring a hassle-free experience is what we strive for every day. We appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Safe travels, and thank you for being part of our family!

Jeremy Franklin Mitsubishi of Kansas City responded

Russell.otte222,Thank you for sharing your feedback and for being a valued customer. We’re glad to hear you like Jeremy Franklin Automotive! Regarding your concern about the pricing, we apologize for any confusion. The $52.50 text promotion may not have included additional items such as taxes, fees, or recommended services specific to your vehicle’s needs during your visit. We strive to provide clear communication about pricing, so if there’s ever a question, please don’t hesitate to ask—we’re happy to explain every detail. Feel free to reach out directly, and we’ll gladly review your invoice together to ensure everything is accurate. Thank you again for bringing this to our attention, and we look forward to serving you in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Daniel.vanegas, thank you for the high star rating and for your kind words! We're so glad to hear you had a great experience with our friendly team. At Jeremy Franklin Mitsubishi, we strive to provide outstanding service and make every visit enjoyable. We’re honored to be your go-to Mitsubishi dealership, and we look forward to seeing you again. If there’s anything we can help with in the future, don’t hesitate to reach out. Welcome to the Jeremy Franklin family!

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, we regret to hear that you had this experience with us. Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We take customer feedback seriously, and we're sorry that the oil change and brake service didn't meet your expectations. We would love the opportunity to address the windshield fluid issue and ensure the grinding sound is fully resolved. Please contact us at your earliest convenience so we can make things right and take care of any remaining concerns. Your satisfaction is our top priority, and we appreciate your understanding.

Jeremy Franklin Mitsubishi of Kansas City responded

Jynn1966, thank you so much for your kind words and loyalty over the past five years! We're thrilled to hear that you found our service friendly, professional, and knowledgeable. It’s always our goal to provide an exceptional experience, and your recommendation means the world to us. We truly appreciate your continued trust and look forward to serving you for many more years to come!

Jeremy Franklin Mitsubishi of Kansas City responded

Katherine/kate, thank you so much for the positive review! We're thrilled to hear that our friendly and professional sales team was able to assist you in purchasing not just one, but two vehicles. Your trust and support mean the world to us! If you ever need anything or have questions about your vehicles, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Rosie. Bland, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your kind words! We're delighted to hear that you appreciate our prompt service and quality repairs. It’s always our goal to get you back on the road as quickly and efficiently as possible while ensuring top-notch work. We truly value your trust and support. If you ever need anything, we're here for you! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Theronkatys1125, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our team. At Jeremy Franklin Automotive, we strive to go above and beyond to ensure every customer feels valued and well taken care of. Your feedback means the world to us, and we look forward to serving you again in the future Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Brew2cups, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and service department. Keeping our customers informed and providing friendly, knowledgeable, and respectful service is always our top priority. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Greg Goodwin, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We're so glad we could accommodate you on short notice and provide professional service. Our team is dedicated to ensuring every visit is smooth and efficient. If you need anything else in the future, don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!