Jeremy Franklin Mitsubishi of Kansas City - Service Center

Service department was very kind and answered all my questions. They were extremely fast and had my vehicle running in no time. I was very pleased with the service. questions. They were extremely fast and had my vehicle running in no time. I was very pleased with the service. More

The men are always courteous. They answer all my questions and they explain what services they suggest and do. They give me advice to maintain good service to my car. questions and they explain what services they suggest and do. They give me advice to maintain good service to my car. More

The Jeremy Franklin service department always does ab excellent job on all my auto services. The technician found a neail in the right front tire. He repaired tire and reset light. excellent job on all my auto services. The technician found a neail in the right front tire. He repaired tire and reset light. More

As I was traveling from St. Louis to Kansas City I experienced clutch issues. I contacted Paul at Jeremy Franklin Suzuki to ask about it, he told me what he thought it was, gave me the name and numbe experienced clutch issues. I contacted Paul at Jeremy Franklin Suzuki to ask about it, he told me what he thought it was, gave me the name and number of a tow truck in the event that I didn’t make it to the store, and then looked to see if he had the part in stock. When I arrived to the store he was ready for me, paperwork in hand. I was also greeted by Dion, who works in sales. I work in the auto industry, so I know that it is standard procedure to have the sales department actively work with service in putting people in new cars. He was not pushy with his approach, he showed me a few cars while I killed time waiting for my rental car. My car was repaired and ready as promised and works fantastic! I will absolutely use Jeremy Franklin Suzuki again, and would recommend this service department to anyone. More

Driving from Colorado, engine light luminated, Took car to O'Reillys Auto service, They Said it was a bad catalitic Converter Code. I called and talked to Paul Griffin in the service Dept. Paul listened ve to O'Reillys Auto service, They Said it was a bad catalitic Converter Code. I called and talked to Paul Griffin in the service Dept. Paul listened very patiently as I Explained the situation, Paul advised me to bring the car in and have it checked out, to see what they could do to help me. Paul did the nesscessary paper work. Explained in detail what needed to be done and also the cost. Which was N/A due to the warranty. Paul showed us to the waiting room , as our car was being serviced. Dion a Sales Consultant, introduced himself and asked if we needed any further assistance, My wife asked him a question about a spare key for our car. Dion without hesitation took us back to the Parts Dept. where he introduced us to Ian Taylor, who Kindly took our order and processed it right away. Ian Taylor got us the key blank, gave us the address & information to have the key cut. Ian also ordered us a clicker. Soon after,Paul said the car was done. It was a wonderful experience, Everyone was so nice and Friendly. Today Friday July 27th Returned to Jeremy Franklin to retrieve my remote clicker. Was imediately welcomed by Dion as he opened the door for us. Saw Paul he greeted us with a friendly smile and hello. He put us in touch with Patrick. Which by the way is the person I had talked to earlier before arriving. Patrick got right on it, got the remote programed we checked in with Ian Taylor who is always so friendly and helpful. Then we were on our way. Unfortunately we were here in town, from Denver, Colorado to attend a funeral. You all made our stay here so pleasant and easier to bear. I truly wish I could have you all service our Denver area. It was such a pleasure. Thank you from the Williams Family More

I was pleased with the cost of the repair service as well as the amount of time it took to complete the repair. The dealership is close to my job so very convenient. Also, as result of getting my oil chang as the amount of time it took to complete the repair. The dealership is close to my job so very convenient. Also, as result of getting my oil change I was informed of other maintenance repairs needed. I was not able to get them do the same day; however, the service manager stated he would be willing to give me a 10% discount off the needed repairs upon my return. The dealership honored the discount when I returned even though it was not in writing. More

Customer service is always great and the people are very Customer service is always great and the people are very friendly.I feel that for $180 the brakes should at least come with some kind of warranty. Th Customer service is always great and the people are very friendly.I feel that for $180 the brakes should at least come with some kind of warranty. The price was not competitive but I prefer Jeremy Franklin because their services are always satisfactory. More

When I arrived the first time Patrick told me it was a 45 minute wait so I asked if I came back later did he think it would be faster, he told me yes. When I went back at 1pm he told me he could have me in minute wait so I asked if I came back later did he think it would be faster, he told me yes. When I went back at 1pm he told me he could have me in and out within 30 minutes. More

The Jeremy Franklin Service Department did a tremendous job in repairing, replacing parts when I took may car for service. The technicians changed my oil, replaced the oil covered gasket, and the back pass job in repairing, replacing parts when I took may car for service. The technicians changed my oil, replaced the oil covered gasket, and the back passager door handle. More