Jeremy Franklin Mitsubishi of Kansas City - Service Center

Service Department Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued customer, finished on time, would definitely return for additional services More

Patient and thorough They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provide They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provided quote to completely fix. More

In and out Just got my vehicles first oil change. Didn't know if I was supposed to have an appointment or not but I made one anyways. They got me in and out with Just got my vehicles first oil change. Didn't know if I was supposed to have an appointment or not but I made one anyways. They got me in and out without me feeling like I have been there for hours. More

Oil change Very good service and really good customer service and l love the attitude i can't ask for anything better than you all again thanks again Very good service and really good customer service and l love the attitude i can't ask for anything better than you all again thanks again More

On time service This rate goes to the service department. My experience was quick,I left having knowledge of what was done what needs to be done for future services. This rate goes to the service department. My experience was quick,I left having knowledge of what was done what needs to be done for future services. My experience for this visit was Awesome, quick, professional,and On time. More

Oil change, brake pad replacement. This was my first time at this dealership and the entire staff made it a great experience. Everyone was friendly, helpful and welcoming. It is a thirt This was my first time at this dealership and the entire staff made it a great experience. Everyone was friendly, helpful and welcoming. It is a thirty minute drive from me, and I have a different Mitsubishi dealership five minutes away but I will definitely be returning to this one. Despite the drive, it's worth it for the excellent service. Absolutely no complaints! More

My Auto Heros I noticed a bubble on my tire this morning and I was at a loss. My first call was to Jeremy Franklin Mitsubishi and when I heard Ryan's voice I knew a I noticed a bubble on my tire this morning and I was at a loss. My first call was to Jeremy Franklin Mitsubishi and when I heard Ryan's voice I knew all would be fine. Ryan is awesome he quoted me a price for 1 tire but then proceeded to tell me of a 4 tire special. Needless to say I got the 4 tires w/ an alignment. Ryan, Jim (supervisor), and Trish were all so nice. I have had nothing but great experiences at Jeremy Franklin Mitsubishi Motors. What an awesome service team. More

Oil Change I get my Outlander serviced at the dealership because it is easier for them to keep records than me. They send me coupons from time to time to make th I get my Outlander serviced at the dealership because it is easier for them to keep records than me. They send me coupons from time to time to make the cost competitive. The waiting room is comfortable. The service people are informative and nice. More

worth the drive While I had a very positive experience with the sales staff, that happened only once (as in I've only purchased on car). My ongoing positive experien While I had a very positive experience with the sales staff, that happened only once (as in I've only purchased on car). My ongoing positive experience with the Service Center is another story. Jim and his entire staff are spot on, ensuring my satisfaction each and every time I visit. More

very professional and fast I got in and out was there for oil change very professional and organized and answer all my questions. That i have had i would recommend you all. I got in and out was there for oil change very professional and organized and answer all my questions. That i have had i would recommend you all. More