Jeremy Franklin Mitsubishi of Kansas City - Service Center

Jeremy Franklin Mitsubishi of Kansas City responded

Jimmyz, your wonderful feedback and rating mean a lot to us. Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience and that your vehicle transaction went smoothly. A 10 out of 10 is what we aim for! If you need any further assistance, we're here for you.

Jeremy Franklin Mitsubishi of Kansas City responded

Mogranttrucking, thank you for sharing your positive experience! We're delighted to hear that you had a very nice visit and appreciated the fast turnaround time on your oil change. Our service staff strives to be as helpful as possible, and we're glad they met your expectations. We look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Jesuswept7777, we appreciate your positive review! Thank you for your feedback! We're thrilled to hear that Jeremy Franklin has provided excellent service and takes the time to ensure everything is done right. Customer satisfaction is our top priority, and we're glad to have team members like Jeremy who go above and beyond to deliver outstanding service. We'll be sure to pass along your kind words to Jeremy and the rest of our team. If you need anything else, feel free to reach out.

Jeremy Franklin Mitsubishi of Kansas City responded

Jone4167, thank you so much for your high rating! Thank you so much for taking the time to share your experience with us! We're delighted to hear that our service met your expectations and that our staff made your visit a pleasant one. Providing quick, efficient, and friendly service is what we strive for every day, and it's wonderful to know that we were able to make your time with us enjoyable and hassle-free. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Thank you for choosing us!

Jeremy Franklin Mitsubishi of Kansas City responded

Nursebwise, we appreciate your positive review! We're delighted to hear about your positive experience at our service center! Ensuring that our customers receive top-notch service in a comfortable and convenient environment is our priority. It's great to know that you were able to continue with your work seamlessly using our facilities while your car received the care it needed. Your recommendation means the world to us and motivates us to maintain and exceed the high standards we've set. Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future and continuing to provide you with pleasant experiences.

Jeremy Franklin Mitsubishi of Kansas City responded

Jeffryld, thank you so much for your high rating! Thank you so much for your kind words and for highlighting our online check-in and service appointment reminders via text. We're thrilled to hear that you found our service to be great and our processes convenient. Our goal is always to make your experience as seamless and hassle-free as possible, ensuring that every interaction with us adds value to your day. Your feedback is incredibly important to us, and it's feedback like yours that helps us to continually improve and refine our services to better meet the needs of our customers. If there's anything more we can do to assist you or enhance your experience further, please do not hesitate to let us know. We look forward to serving you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Abdullah. am, thanks for your praise and kind comments about our team and for taking the time to share your positive experience with us! We're thrilled to hear that you're happy with our services and that you would recommend us to others. Our team works hard to provide the best service possible, and it's incredibly rewarding to know that our efforts are making a difference. If there's anything more we can do for you in the future, please don't hesitate to let us know. We look forward to serving you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Tyus2000, it is disappointing for us to hear that your experience was anything less than great. I'm sorry to hear that you're feeling frustrated with our services. It's our priority to meet your needs and expectations, and it seems we've fallen short. We'd like the opportunity to discuss this with you. Please reach out to us at (816) 256-8745 at your earliest convenience to discuss how we can turn your experience into a positive one.

Jeremy Franklin Mitsubishi of Kansas City responded

3kgarity, thank you so much for the positive review! We're glad to hear that we could accommodate you even with the last-minute changes, and we're happy that you appreciated the updates we provided. Your satisfaction is very important to us, and we aim to make your experience as smooth and positive as possible, every step of the way. Thank you for your feedback regarding our WiFi; we understand how important connectivity is, and we'll look into improving our WiFi services to ensure a better experience for all our clients in the future. If there's anything else we can do to enhance your experience with us, please don't hesitate to let us know. We appreciate your recommendation and look forward to serving you again!