Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jeremy Franklin Mitsubishi of Kansas City - Service Center
Kansas City, MO
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
103 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center
Sort by
June 18, 2024
Very friendly, straight shooters, and very helpful. This team helped get me the tires I needed quickly and affordably This team helped get me the tires I needed quickly and affordably More
by bgamso01
Verified CustomerEmployees Worked With
Helpful June 15, 2024
It didn’t take long for the oil filter change. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. More
by ross.g
Employees Worked With
June 15, 2024
I purchased my vehicle from Jeremy Franklin Mitsubishi. Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s w Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s willingness to serve. Whether it be grabbing us some water helping me reconnect my phone or just chatting to see how we’re doing. Their customer service is second to none. I highly recommend this business. Thank you all!!! -Amanda More
by Park.amanda486
Employees Worked With
Chris, Deon, Brandon, Will
June 15, 2024
Prompt attention, no need of long time appointments! It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. More
by rcastillo1197
Employees Worked With
Service attention
June 10, 2024
MOST OF MY EXPERIENCES HAVE BEEN VERY ENJOYABLE INFORMATIVE AND POSITIVE THEIR CUSTOMER SERVICE IS AWESOME INFORMATIVE AND POSITIVE THEIR CUSTOMER SERVICE IS AWESOME More
by jenkinscarl124
Employees Worked With
June 06, 2024
Sold me a car with active recall, insist there is nothing wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed through paperwork signing which didn’t allow us to read anything, said they would send someone to replace my windshield and they never did. This has been an all around NIGHTMARE!! We will never be back, and they need to fix my car!! More
by ericarenefugitt
June 04, 2024
Very nice & respectable people. Had a nice inventory of cars and got me the car that i wanted Had a nice inventory of cars and got me the car that i wanted More
by synapse_twisted0m
June 03, 2024
The salespeople are all friendly and make you feel welcome. I, however, ran into a good bit of issues with my vehicle, and have now been solved, thankfully. I gave three stars, however, due to them se welcome. I, however, ran into a good bit of issues with my vehicle, and have now been solved, thankfully. I gave three stars, however, due to them sending the title much later than they quoted me, and I may now have to pay late fees. They also didn't tell me about my broken gas hatch, which was broken when I bought it. I had to take it to a dealership to get fixed, but thankfully I wasn't charged anything. Just a lot of waiting and time that I spent. More
by taylor
Employees Worked With
Kyle, Ramses
