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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.4
215 Reviews
Call Service Center (816) 523-6900

215 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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March 28, 2025

Got my oil changed and tires rotated in a very quick and professional manner. Will definitely come back in the future! More

by BPICKMAN.BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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March 26, 2025

The drop off of my vehicle was quick and easy. I chose to wait for the service to be completed, and the waiting area was clean and well-lit. The wait was a bit longer than I expected. I was there More

by desireme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
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March 25, 2025

They are friendly. They are consistent. They are reliable. And they're trustworthy. And I like going there. More

by pecinajacob56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

They make suggestions for what I can do but don’t pressure me to do anything I don’t need to do, which I very much appreciate. More

by blair1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if any names.
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March 23, 2025

They are nice. They are friendly. They are prompt. They are knowledgeable. And I trust Them. tremendously. More

by pecinajacob56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob56, we really appreciate your feedback! Thank you so much for your kind words! We truly appreciate your trust in us and are thrilled to hear that you had a great experience. Our team takes pride in being friendly, prompt, and knowledgeable to ensure every customer feels confident and well taken care of. If you ever need anything in the future, don’t hesitate to reach out—we’re always happy to help!

March 22, 2025

This great experience first time going to the dealership and I thank you very much 😁 More

by MCGREWDONALD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mcgrewdonald9, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your kind words! We're so glad to hear that you had a great experience on your first visit to our dealership. It was our pleasure to assist you, and we truly appreciate you choosing us. If you ever need anything, we’re here for you. Enjoy your new vehicle! 😁🚗🎉

March 22, 2025

OK, service. Service was OK, had no problems. Did all change that's it? Okay. More

by martintrimble588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Martintrimble588, thank you; we appreciate your feedback! We’re glad to hear that your service visit went smoothly. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again! 🚗🔧

March 22, 2025

It was a great experience! I would recommend someone else to buy from there. Thanks More

by notprovided
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Notprovided, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your wonderful review! We're so glad you had a great experience, and we truly appreciate your recommendation. It means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Thank you, and have a fantastic day!

March 15, 2025

The service team is second to none ! Very through and professional with competitive pricing . Greg and team do great work. We’ll be back ! More

by mitchellelvis9110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service is fantastic to work with.
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Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mitchellelvis9110, we really appreciate your feedback! Thank you for your fantastic review! We're thrilled to hear that Greg and our service team provided top-notch, thorough, and professional service at competitive pricing. We truly appreciate your trust in us and look forward to seeing you again in the future. Safe travels!

March 15, 2025

First Schedule visit per text unsuccessful didnt happen. spoke with service management second visit prompt visit More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

None23, we really appreciate your feedback! We apologize for the inconvenience with your initial scheduled visit, but we’re glad our service management team was able to assist and ensure a prompt visit the second time. We appreciate your patience and the opportunity to make things right. If you ever need anything, we're here to help!

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