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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.5
224 Reviews
Call Service Center (816) 523-6900

224 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

Sort by
April 27, 2025

Good sales personel. . friendly and courteous ... I bought a 2007 Chevy Avalanche from there in good condition.. still driving it today... they made sure I was able to pur More

by Anointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2025

Fast, efficient, affordable Always great service at Jeremy Franklin, Mitsubishi. I know I'm being taken care of and my car will be running great for years to come More

by bestforurhealth
Recommend Dealer
Yes
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April 27, 2025

Good experience Work well done Very personal and professional Would highly recommend the dealership and services More

by SUPERJEN0217
Recommend Dealer
Yes
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April 27, 2025

Fixed the problems with the truck that I asked to be done and they listen to me on the problems because I knew what was wrong with it. The whole team was great and Chris the general manager was outstanding a More

by BPATZ
Recommend Dealer
Yes
Employees Worked With
Jesse
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April 26, 2025

The employee are very nice are helpful and patient with you they make you feel relaxed More

by sheilatimley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

Your Radio ad says guaranteed $4000 on trade-in and then when I got there they didn't even wanna give me $2000 More

by RICHARDKELCHJR
Recommend Dealer
No
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April 23, 2025

So far awesome! Mitsubishi Mirage monthly payment price increased. Extended warranty is expensive. Thank you! More

by 4NeedShopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2025

I was waited on immediately upon arrival. They were courteous, professional and efficient. I have always found the service department employees to be helpful. More

by wanda.taylor
Recommend Dealer
Yes
Employees Worked With
Greg and Carl?
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Apr 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Wanda.taylor, we're glad you had such a wonderful experience with us! We're so glad to hear you were helped right away and that our team was courteous, professional, and efficient. It's great to know our service department has consistently met your expectations — we truly appreciate your loyalty and look forward to continuing to take great care of you!

April 12, 2025

Clean waiting area. Has vending machine but no complementary coffee or water. Nothing free. No pressure sales but I did emphasize oil change only. Also, 56$ for a wiper More

by theronkatys1125
Recommend Dealer
Yes
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Apr 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Theronkatys1125, thank you for your feedback—we really appreciate you taking the time to share your experience. We're glad to hear the waiting area met your expectations and that you felt no pressure during your visit—that's exactly the kind of atmosphere we strive for. We did want to mention that we do offer complimentary amenities, including coffee, water, and more, and we’re sorry if that wasn’t clear during your visit. Your note about the wiper blade pricing is also appreciated, and we’ll make sure to review that with our team. If you ever have questions or concerns, we’re always here and happy to help. Thanks again for choosing Jeremy Franklin Automotive!

April 04, 2025

When bought my Jeep from them ,I drove it for a week and it started to have problems, they fix it and waved the deductible, I will buy another vehicle from them again More

by VIGJON25175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vigjon25175, thank you so much for your high rating! Thank you for sharing your experience! We’re sorry to hear your Jeep had issues early on, but we’re glad our team could get it taken care of quickly for you—and we were happy to waive the deductible to make things easier. We truly appreciate your trust in us and look forward to helping you again when you’re ready for your next vehicle!

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