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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,297 reviews

August 20, 2024

The service advisor is super helpful. I always feel like they address my concerns and they make sure to keep my vehicle safe. They take the time to explain what's needed. Highly recommend More

by 333dmr777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

333dmr777, thank you for sharing your positive experience and for your positive feedback! We’re delighted to hear that our service advisor has been helpful and attentive to your concerns. Keeping your vehicle safe and ensuring you understand the necessary work is a top priority for us. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any further questions or needs, don’t hesitate to reach out. Safe driving!

August 17, 2024

Great service. Great deal on Outlander. Jeremy can find any car u are in the market for. Brandon was great. Explaining everything on the car. We will go nowhere els More

by john_wathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

John_wathan, we are glad we could help! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and that you're happy with your new Outlander. Jeremy and Brandon both work hard to ensure our customers find exactly what they’re looking for, and it’s fantastic to know they were able to assist you so well. We truly appreciate your trust in us and your kind words. We look forward to welcoming you back when it’s time for your next vehicle. If you ever have any questions or need anything, don’t hesitate to reach out. We’re always here to help! Thanks again for choosing Jeremy Franklin!

August 16, 2024

The overall experience was seamless! They were great at communicating about my service and expectations throughout the appointment! Thank you! More

by jemondy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jemondy89, we appreciate you taking the time to leave us this feedback. Thank you for sharing your experience with us! We're delighted to hear that your appointment went smoothly and that our communication met your expectations. Keeping you informed throughout the process is important to us, and we're glad it made a positive impact on your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us!

August 13, 2024

Everyone was patient, friendly, helpful helpful, and courteous. I would tell all my friends about Mitsubisi. Thanks sooo much. More

by ROWENAWASHINGTON0047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rowenawashington0047, we're glad you had such a wonderful experience with us! Thank you for your wonderful feedback! We're delighted to hear that our team made your experience a positive one. It's great to know that everyone was patient, friendly, and helpful throughout your visit. We truly appreciate your recommendation and are glad to have earned your trust. If there's anything else we can do for you or your friends, we're here to help. Thanks again for choosing Mitsubishi!

August 11, 2024

Was in and out with A new ride. Matthew Manley is very professional and always call and let me know whats going on with my Jeep Renegade More

by dawkinsdeborah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATTHEW MANLEY ☆☆☆☆☆
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Aug 15, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dawkinsdeborah51, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

August 10, 2024

Friendly staff, curdious. They were quick with the service. Coffee popcorn was great. I like going there More

by Jamesmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jamesmac, thank you; we appreciate your feedback! Thank you for your kind words! We're delighted to hear that you enjoyed both the service and the little extras like the coffee and popcorn. Our team takes pride in providing a friendly and efficient experience for all our customers. We're glad to know you like coming here, and we look forward to seeing you again soon!

August 10, 2024

Timely response time great reliable service and great customer service 👍 efficient service and quality care. 👌 More

by dalefowler09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dalefowler09, we really appreciate your positive review! Thank you for your feedback! We're thrilled to hear that you appreciated our timely response, reliable service, and great customer care. We strive to provide efficient service and quality care every time, and it's wonderful to know we're hitting the mark. We appreciate your support and look forward to continuing to serve you! 👍👌

August 10, 2024

The service department was very friendly. Efficient got me in and out very quickly. As I needed to be back on the road for an appointment back in Sedalia Missouri great communication and grea More

by naomisdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
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Aug 15, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Naomisdalton, we are glad we could help! Thank you for taking the time to share your experience with our service department! We're glad to hear that our team was able to get you in and out quickly while providing excellent communication and teamwork. We know how important it is to stay on schedule, especially when you have appointments to keep. If you ever need anything else, don't hesitate to stop by—we're always here to help. Safe travels back to Sedalia, Missouri!

August 09, 2024

Wonderful service and a very seem-less experience! The staff was very kind and informative! More

by ESPISEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Espinosa
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Aug 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Espiseven, thank you for sharing your positive experience! Thank you so much for your kind words! We're delighted to hear that you had a wonderful and seamless experience with us. Our staff takes pride in being informative and kind, and we're glad it made a positive impact on your visit. We look forward to serving you again in the future!

August 08, 2024

I am very grateful that I was able to get financial approval but the payment is higher than I wanted More

by berriensharon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Berriensharon, we appreciate your positive review! Thank you for your feedback! We’re glad we could assist with your financial approval and understand your concerns about the payment. We’re committed to working with our customers to find the best possible solutions, so if you’d like to discuss your options further, please don’t hesitate to reach out. We appreciate your business and are here to help in any way we can!

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