Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,346 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
May 01, 2018
Professional, friendly, informative I was given all the information I needed about the vehicle. I left after the purchase feeling welcome to come back if I needed any more questions answ I was given all the information I needed about the vehicle. I left after the purchase feeling welcome to come back if I needed any more questions answered concerning the vehicle. I would definitely recommend Jeremy Franklin to my family and friends. More
by Sunny16
April 30, 2018
Quick and professional Used USAA car buying service to find the car. Got a call from a sales associate right after. Car was just as advertised and ready to go. Kenneth was v Used USAA car buying service to find the car. Got a call from a sales associate right after. Car was just as advertised and ready to go. Kenneth was very courteous and helpful as well as the sales team. Made the process not just painless but enjoyable. Will recommend. More
by Quackb
April 23, 2018
Very good Mr. Hardin was very professional,kind and patient. I would use him as my salesmen when I come here to get a car. This time it My father and I .thanks! Mr. Hardin was very professional,kind and patient. I would use him as my salesmen when I come here to get a car. This time it My father and I .thanks! More
by Delisaj
Employees Worked With
April 17, 2018
Best overall experience Came from out of town to buy a vehicle. It was the easy, fast, and the best customer service! Would definitely recommend this dealership! Everyone was Came from out of town to buy a vehicle. It was the easy, fast, and the best customer service! Would definitely recommend this dealership! Everyone was extremely efficient and friendly from the sales floor, financing, and management! More
by Tammy
March 24, 2018
Excellent service Everbody was friendly and very professional. The test dribe with very smooth. I got all the information i needed on this vehicle and i would refer to Everbody was friendly and very professional. The test dribe with very smooth. I got all the information i needed on this vehicle and i would refer to my friends anytime. More
by Debra 0203
March 12, 2018
Best Place To Buy A Vehicle Can’t say enough good things about the people who work here. Friendly, professional, upbeat and very optimistic that they will find a way to help you Can’t say enough good things about the people who work here. Friendly, professional, upbeat and very optimistic that they will find a way to help you buy a vehicle, no matter your situation. I definitely recommend this place and people if you are looking for a vehicle. More
by hrddiamond
March 03, 2018
No Pressure No pressure and very friendly service. Easy process and great service. Comfortable setting and clean facility. Willing to work with me to make a fai No pressure and very friendly service. Easy process and great service. Comfortable setting and clean facility. Willing to work with me to make a fair deal More
by H2 Guy
February 28, 2018
Outstanding Service! Jesse and Brandon went out their way to help me get a vehicle. Im very happy and had a great and outstanding experience. I will send my family and fri Jesse and Brandon went out their way to help me get a vehicle. Im very happy and had a great and outstanding experience. I will send my family and friends to them. More
by lwhite2018
February 19, 2018
Excellence customer service My experience was great from beginning to end and Mr.Clark is one of the best if not the best person I have ever worked with that made buying a car n My experience was great from beginning to end and Mr.Clark is one of the best if not the best person I have ever worked with that made buying a car not such a headache, I would recommend the company and Mr.T.J.Clark anytime and Mr.Kennenth was a great help as well.Thank you again for everything. More
by Mamaof6
Employees Worked With
T.J. Clark I would give him 5 stars
February 10, 2018
EASY & FAST! I am a repeat customer & it was a smooth transaction thanks to Jesse & Joshua! They are true professionals in their field! They're the BEST!!!! I am a repeat customer & it was a smooth transaction thanks to Jesse & Joshua! They are true professionals in their field! They're the BEST!!!! More
by pacwj
