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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,346 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,346 reviews
July 02, 2020
Service Mgr.takes photos of peoples vehicles with personal cell phone,for warranty reasons!Cheap and not a safe way to have peoples VIN #s,Poor Management that will not return phone calls when you ha personal cell phone,for warranty reasons!Cheap and not a safe way to have peoples VIN #s,Poor Management that will not return phone calls when you have an issue,terrible Customer service after the Sale!! Do not recommend! More
by nickwheeldon1969
Employees Worked With
Jim,Hector,Joseph
June 14, 2020
Kenneth A. was very nice, very polite and helpful. come see him, they will help you out. As soon as you come in to the parking lot they are waiting on you. see him, they will help you out. As soon as you come in to the parking lot they are waiting on you. More
by nataliacon18
June 06, 2020
Great sales people they work hard to get the best deal. Fast loan paperwork been other dealerships and it is an all day process.Repeat customer right here Fast loan paperwork been other dealerships and it is an all day process.Repeat customer right here More
by Lisahenderson56
June 02, 2020
I experienced a great experience when I purchased my 2015 Ford F-150 at Jeremy Franklins Mitsubishi of Kansas City. My salesman Jessie Hardin, was very knowledgeable, and was very helpful during the Th Ford F-150 at Jeremy Franklins Mitsubishi of Kansas City. My salesman Jessie Hardin, was very knowledgeable, and was very helpful during the The entire process of Purchasing my truck Vechicle and I was extremely satisfied with the friendly experience I had at The Jeremy Franklin Staff . Sincerely Gustaf Meinecke More
by Glm30
May 08, 2020
Had a wonderful experience with MR.JESSE HARDIN AT Jeremy Franklin Mitsubishi he's the best.I will recommend my family and others to get a vehicle here. Franklin Mitsubishi he's the best.I will recommend my family and others to get a vehicle here. More
by bambata7.johnson
Employees Worked With
March 14, 2020
Joseph was very helpful and accommodating to my time constraint. I would recommend him and the dealership to friends. Thank you for all of your help. constraint. I would recommend him and the dealership to friends. Thank you for all of your help. More
by Jenxed1
Employees Worked With
February 29, 2020
Trevon was very helpful and informative about vehicles treated us like people and not just a sell overall a pleasant experience at Jeremy franklin Mitsubishi and will definitely recommend to other people treated us like people and not just a sell overall a pleasant experience at Jeremy franklin Mitsubishi and will definitely recommend to other people More
by Stefcollins4032
February 19, 2020
This is my second car purchased from Jesse Hardin both New cars if you are in need of a vehicle go see Jesse Hardin he will take care of you New cars if you are in need of a vehicle go see Jesse Hardin he will take care of you More
by varonda_taylor
February 08, 2020
Buyer BEWARE What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on De What ever you do NEVER purchase a vehicle from Jeremy Franklin Mitsubishi of Kansas City. I purchased a 2018 Hyundai from them which I picked up on December 26th. Wednesday I was coming back from Topeka and the oil light came on and the vehicle shut down on me. After spending hours on the side of I-70 and finally getting towed to the Hyundai dealership in Topeka they get it on the lift and discover that the access panel is missing and the oil plug is GONE! After going back and forth for two days Jeremy Franklin refuses to take responsibility for the plug coming out. The vehicle still has the manufacturer warranty but because it was an error on their part the warranty won’t cover the new engine. The service manager Jim says that it wouldn’t have taken that long to come out so they won’t take responsibility. I now have a vehicle I’ve made one payment on that has a blown engine due to their neglect and they say I’m responsible for the repair. When I asked to speak to someone above Jim he said I could talk to the sales manager Chris, who is the one I spoke to originally on my call and acted like he didn’t know anything about it and said I’d have to talk to Jim. So they just want to pass the buck. I posted my frustration on my Facebook page and because of the negative comment they blocked me from posting a negative review on their page. So if you have a bad experience they just block the review. I had seen some poor reviews on Yelp after I bought it. I hoped I was would be lucky. Please warn everyone you know that they are not a reputable dealership and what ever you do, DO NOT PURCHASE FROM THEM!!! More
by KimAnne
February 02, 2020
My experience was anything but pleasant. I was assured he could help me, it's been about 2 weeks, I still haven't heard back. could help me, it's been about 2 weeks, I still haven't heard back. More
by pp83529
Employees Worked With
