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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.6
1,682 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,682 reviews

May 16, 2026

They were patient, and through in their explanations of the service. Friendly and fairly speedy More

by tharris10zen
Recommend Dealer
Yes
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May 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tharris10zen, thank you for your kind review! We’re happy to hear that our staff was friendly, thorough, and able to answer all your questions about your upcoming service needs. Providing clear communication and excellent customer care is always our goal. We truly appreciate your support and look forward to assisting you again at Jeremy Franklin Automotive!

May 15, 2026

This is my second new car from Jeremy Franklin and it won't be my last!!! Customer service from looking for a new car to driving off the lot was superb!! Highly recommend for hassle free car purcha More

by rmbueckers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rmbueckers, thank you so much for your continued trust and support! We are honored that you chose Jeremy Franklin Automotive for your second new vehicle purchase, and we truly appreciate your loyalty. Hearing that our team provided superb customer service and made the process hassle-free means the world to us. Congratulations on your new car, and we look forward to helping you again in the future. Enjoy the ride!

May 14, 2026

Excellent Cal was very helpful and he was polite. Cal was efficient and also informative More

by PJ
Recommend Dealer
Yes
Employees Worked With
Cal
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May 22, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

PJ, thank you for the wonderful review! We’re glad to hear Cal provided you with helpful, polite, and informative service. We take pride in making sure our customers are well taken care of, and we’ll be sure to share your kind words with Cal. We appreciate your business and look forward to serving you again!

May 11, 2026

Brandon was an amazing person and very knowledgeable about the vehicle I purchased. I felt welcomed the moment I stepped inside the dealership. Thank you to Brandon and his team for helping me with this More

by misstaylor.gt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Misstayllor.gt, thank you so much for taking the time to share your experience with us! We are thrilled to hear that Brandon made you feel welcomed from the moment you walked through our doors and provided such knowledgeable assistance throughout your purchase. Buying your very first brand-new vehicle is an unforgettable milestone, and we’re honored that Brandon and our team could be part of that special moment. Congratulations on your new vehicle, and thank you for choosing Jeremy Franklin Mitsubishi! We look forward to serving you again in the future.

May 03, 2026

It was pleasant and everyone was very kind. The team worked with me to help me get a vehicle and I am grateful for their efforts. More

by kyliesmith09
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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May 20, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kyliesmith09, thank you for taking the time to leave us this wonderful review! We’re so glad to hear that your experience was pleasant and that our team was kind and helpful throughout the process. Helping our customers find a vehicle that fits their needs is always our goal, and we’re grateful for the opportunity to work with you. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many miles to come!

April 23, 2026

Service rep was very helpful and informative. Pleased with the information that I was provided about the work being done to my vehicle. More

by jake.c.isaacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jake C. Isaacs, thank you for your kind review! We’re glad to hear that our service representative was helpful and kept you well informed throughout your visit. Providing clear communication and making sure you feel confident in the work being done on your vehicle is very important to us. We truly appreciate your feedback and look forward to assisting you again whenever you need us!

April 23, 2026

They were able to complete all my repairs. Greg was very helpful on the phone and in person. More

by MichelleNelson520
Recommend Dealer
Yes
Employees Worked With
Service department maybe Greg?
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thank you for your great feedback! We’re glad we were able to complete all of your repairs and get you back on the road. Greg will be happy to hear your kind words. He takes pride in being helpful both over the phone and in person. We appreciate you choosing us for your service needs and look forward to helping you again in the future!

April 23, 2026

Jerrick did a great job, he helped us find a car that met our needs and was patient with us while we discussed our options More

by JOHNCSMITH98
Recommend Dealer
Yes
Employees Worked With
Jerrick
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

John C Smith, thank you for your kind review! We’re so glad to hear that Jerrick took great care of you and helped you find a vehicle that truly fits your needs. His patience and dedication to making sure our customers feel comfortable and confident in their decisions are exactly what we strive for. We appreciate you choosing us and hope you enjoy your new vehicle. We look forward to assisting you again in the future!

April 22, 2026

Honeslty we went for a chance just a chance that we could turn it around me and my wife have had bad luck lately life's been unfair to us we went there as a recommendation just to look and see if or what we More

by motionless14555
Recommend Dealer
Yes
Employees Worked With
Joseph Espinosa
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Motionless14555, thank you so much for sharing your experience. Your story truly means a lot to our entire team. We’re especially glad to hear that Joseph and the rest of the staff were able to listen, understand your situation, and work hard to find a solution that helped you move forward. We know that life can be challenging at times, and our goal is always to do everything we can to help customers find reliable transportation that makes sense for their circumstances. We sincerely appreciate your trust in us and are honored to have earned your loyalty. We’ll be here for you whenever you need us in the future. Congratulations on your vehicle, and thank you again for allowing us to be part of this moment for you and your family.

April 21, 2026

Dealership always is attentive to my needs and so friendly. I am another satisfied customer. More

by Barbarajcaldwell
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Apr 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Barbara Caldwell, thank you for your kind words and continued trust in our dealership! We’re thrilled to hear that our team has been attentive to your needs and consistently provides a friendly experience. It means a lot to us to have you as a satisfied customer, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out if there’s ever anything more we can do for you!

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