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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,439 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his ...
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,439 reviews

June 20, 2025

They were speedy with my oil change the only issue was that they did not put back on my hubcap covers all the way so they flew off when on the highway. More

by nalu3669
Recommend Dealer
Yes
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Nalu3669, thank you; we appreciate your feedback! Thank you for bringing this to our attention, and we truly apologize for the inconvenience you experienced. While we're glad to hear that your oil change was completed quickly, we’re very sorry to hear about the issue with your hubcaps. That’s definitely not the level of service we aim to provide. Please reach out to us directly so we can make this right for you. Your satisfaction and safety are extremely important to us, and we’d appreciate the opportunity to resolve this promptly.

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June 20, 2025

Very good dealership to do business with. Sales person was friendly and very knowledgeable to do business with. More

by G-Pizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

G-pizzle, thanks for your praise and kind comments about our team.Thank you for the great review! We’re thrilled to hear that you had a positive experience with our team. We pride ourselves on being friendly, knowledgeable, and making the car-buying process as smooth as possible. It was our pleasure to assist you, and we truly appreciate your business. If you ever need anything in the future, we’re just a call or visit away!

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June 17, 2025

Wonderful work done on my car. New tires wipers and oil change all reasonable prices go see Cal More

by Love yall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Love Yall, we really appreciate your feedback! Thank you for the great review! We're so glad to hear you had a positive experience and that everything was taken care of at a fair price. Cal and the service team always aim to provide top-notch work and honest service. We appreciate your support and look forward to seeing you again!

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June 16, 2025

I spoke with Gianni West, amazing salesman. Kind, educated, and was very helpful in getting me out the door in a vehicle. He was informative, knew his stuff, and the dealership in general has s More

by monicarrhayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianna West
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Monicarrhayes, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your thoughtful review! We're thrilled to hear that Gianni provided you with such a great experience—he truly is an asset to our team. We're also glad our General Manager could step in and help make everything come together. It means a lot to know you felt supported by our entire staff. Enjoy your new vehicle, and thank you for choosing us!

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June 14, 2025

Fast, courteous, friendly and took the time to patientlylisten to a long speech from the wife, thoroughly explained the services being done. A+++ More

by tharris10zen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. :(
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tharris10zen, we're glad you had such a wonderful experience with us! Thank you for the fantastic review! We're happy to hear our team provided fast, friendly, and patient service—and that everything was clearly explained. We know how important it is to feel heard and informed, and we’re glad we could deliver that experience. We truly appreciate your support and the A+++ rating!

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June 11, 2025

I had a great experience with Jeremy Franklin Mitsubishi, this is the second vehicle ive bought from them. Kenneth Anonye was great and did everything he could to accomodate me and make sure I was happy with More

by ludavis79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
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Jun 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ludavis79, we appreciate your positive review! Thank you so much for your continued trust in Jeremy Franklin Mitsubishi! We're honored to have you as a returning customer, and we're thrilled to hear that Kenneth Anonye provided such a great experience. He truly goes above and beyond to make sure our guests feel confident and informed every step of the way. We're glad you’re happy with your new vehicle, and we’re always here whenever you need us. Enjoy the ride, and thank you again for being part of the Jeremy Franklin family!

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June 04, 2025

No hassle, got what I wanted and felt I was dealing with an honest dealership. More

by Kathrynzimmerman22
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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Jun 10, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kathrynzimmerman22, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to see you soon!

June 03, 2025

Everyone was friendly but not pushy type. They got us in an auto very quick and with nothing down. This was a Blessing for sure. Since funds are scarce for a lot.of people these days. So if y More

by phyllisyoung66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Phyllisyoung66, we're glad you had such a wonderful experience with us! Thank you so much for your thoughtful review! We're truly grateful you chose Jeremy Franklin Mitsubishi of Kansas City, and we're so glad to hear that our team made the process smooth, friendly, and pressure-free. It means a lot to us that we could help you secure reliable transportation with no money down, especially during times when every dollar counts. We're here to serve, and your recommendation is the highest compliment we could receive. Welcome to the Jeremy Franklin family!

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June 03, 2025

Efficient in getting my part ordered for the recall scheduled. Also quick to get my desired scheduled time for repair. More

by HECKADON2K17
Recommend Dealer
Yes
Employees Worked With
I think it was Greg, he was working the day I arrived to have it replaced.
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Jun 10, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Heckadon2k17, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

June 03, 2025

So as I was waiting for someone to help me with my deposit because I was not planning on paying anything I got followed around the building, followed to my car questioned on my insurance as I was work More

by CCANDIE09
Recommend Dealer
No
Employees Worked With
I don't even remember his name. All I know is first he was walking then he used a wheelchair to ride around from one desk to the other desk.
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Jun 10, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Ccandie09, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our team is committed to assisting every customer with professionalism and respect, and we sincerely apologize if our efforts to provide support came across the wrong way. When it comes to finalizing details like insurance and deposits, we do our best to ensure everything is in order so the process goes smoothly. Please know that our intention was never to make you feel uncomfortable—only to help with your purchase and answer any questions you might have had. If you’d like to discuss your experience further, we’d appreciate the opportunity to make it right.

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