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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,341 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,341 reviews

January 02, 2025

I love Jeremy Franklin Mitsubishi of Kansas City! !! The Automotive Service is really great! Thanks! More

by emma67378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Emma67378, we really appreciate your feedback! Thank you for your wonderful review! We’re so glad to hear you love Jeremy Franklin Mitsubishi of Kansas City and that our automotive service met your expectations. Providing top-notch service is our priority, and we’re grateful for your kind words. Thanks for being a valued part of our family—we look forward to serving you again in the future!

January 02, 2025

Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

January 02, 2025

Great Dealership with friendly and knowledgeable employees. My recent visit to have my Outlander serviced was quick and effortless on my part, was a good experience. More

by larrystorer1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Larrystorer1551, thank you so much for the positive review! We're thrilled to hear that your recent service visit for your Outlander was quick and effortless. Providing friendly, knowledgeable service and ensuring a hassle-free experience is what we strive for every day. We appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Safe travels, and thank you for being part of our family!

December 31, 2024

I really like Jeremy Franklin. I just wasn't sure about the total. I got a text that there was a oil change for 52.5o and got charged over 90 dollars. More

by russell.otte222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Russell.otte222,Thank you for sharing your feedback and for being a valued customer. We’re glad to hear you like Jeremy Franklin Automotive! Regarding your concern about the pricing, we apologize for any confusion. The $52.50 text promotion may not have included additional items such as taxes, fees, or recommended services specific to your vehicle’s needs during your visit. We strive to provide clear communication about pricing, so if there’s ever a question, please don’t hesitate to ask—we’re happy to explain every detail. Feel free to reach out directly, and we’ll gladly review your invoice together to ensure everything is accurate. Thank you again for bringing this to our attention, and we look forward to serving you in the future!

December 30, 2024

Great service , every one is super friendly, not like northtwne Mitsubishi . I will keep going to this mithsubishy More

by Daniel.vanegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Daniel.vanegas, thank you for the high star rating and for your kind words! We're so glad to hear you had a great experience with our friendly team. At Jeremy Franklin Mitsubishi, we strive to provide outstanding service and make every visit enjoyable. We’re honored to be your go-to Mitsubishi dealership, and we look forward to seeing you again. If there’s anything we can help with in the future, don’t hesitate to reach out. Welcome to the Jeremy Franklin family!

December 23, 2024

I had a fantastic experience at Jeremy Franklin Mitsubishi. Brandon was extremely professional, polite and quick to respond to my questions and concerns. Chris went out of his way to answer all m More

by rebeccablack1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rebeccablack1013, we're glad you had such a wonderful experience with us! We're thrilled to hear that Brandon and Chris were able to assist you so well throughout your car-buying journey. It's great to know that you felt comfortable with the deal and are loving your new Mirage! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride! Thank you again for leaving us this response!

December 21, 2024

Jacob did an amazing job taking care of us. He made the process smooth and minimally stressful. More

by Amdub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amdub, we appreciate your positive review, and thank you for sharing your experience! We're so glad to hear that Jacob was able to make the process smooth and stress-free for you. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

December 21, 2024

Did an oil change but didn’t top off or check other fluids. Windshield fluid was empty after leaving shop. Performed warranty work on rear break as it was giving bad grinding sound and it’s still makin More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, we regret to hear that you had this experience with us. Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We take customer feedback seriously, and we're sorry that the oil change and brake service didn't meet your expectations. We would love the opportunity to address the windshield fluid issue and ensure the grinding sound is fully resolved. Please contact us at your earliest convenience so we can make things right and take care of any remaining concerns. Your satisfaction is our top priority, and we appreciate your understanding.

December 20, 2024

For the repairs. .. the service was friendly, professional and knowledgeable. Would highly recommend. I have been customer for about five years. More

by jynn1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Givens
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Dec 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jynn1966, thank you so much for your kind words and loyalty over the past five years! We're thrilled to hear that you found our service friendly, professional, and knowledgeable. It’s always our goal to provide an exceptional experience, and your recommendation means the world to us. We truly appreciate your continued trust and look forward to serving you for many more years to come!

December 20, 2024

Everyone was very friendly and informative. They answered all my questions in terms I could understand. They stepped my through buying my new car with ease. I will encourage everyone I know loo More

by Tina Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Manley
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Dec 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, we're glad you had such a wonderful experience with us and for your amazing review! We’re delighted that our team made your car-buying experience smooth and enjoyable. It’s our priority to ensure every customer feels informed and confident throughout the process, and we’re thrilled we could make that happen for you. Your recommendation means so much to us, and we look forward to helping your friends and family find their perfect vehicle. Congratulations on your new car, and welcome to the Jeremy Franklin Mitsubishi family!

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