Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,639 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,639 reviews

March 04, 2026

Jeremy Franklin gave me the best experience of buying a brand new car!!! Brandon made sure I got into a vehicle even with my phone moving slow, he was patient and very professional! Thanks Jeremy Franklin More

by amcferrim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Amcferrim, thank you so much for the amazing review! We’re thrilled to hear you had a great experience purchasing your new car. Jeremy and Brandon work hard to make the process smooth and enjoyable, and it’s wonderful to know their patience and professionalism made a difference for you. Congratulations on your new vehicle, and thank you for choosing Jeremy Franklin. We truly appreciate your support and look forward to serving you again!

March 03, 2026

Very nice service I feel very comfortable getting my car serviced there I like doing business with Jeremy Franklin More

by carolynray819
Recommend Dealer
Yes
Employees Worked With
for
Report | Print
Mar 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Carolynray819, thank you for the kind words! We’re so glad to hear that you feel comfortable bringing your car to us. That’s exactly the experience we strive to create for every customer. Jeremy will be especially happy to hear your feedback. We truly appreciate your support and look forward to helping you with your vehicle again in the future!

March 02, 2026

Great took longer to find car insurance than to get the car Si it was wondering More

by steph.skittles.i
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Steph. Skittles, thank you for your feedback! We’re so glad to hear everything went smoothly with getting your car. That’s exactly the experience we aim to provide. We understand that arranging car insurance can sometimes take a bit longer than expected, and we appreciate your patience during the process. If there’s ever anything we can do to help make things even easier or faster for you next time, please don’t hesitate to let us know. Thanks again for choosing us. We truly appreciate your support and hope you’re loving your new car!

March 01, 2026

Exceeded expectations, highly recommend Done ? ? Very professional yet personable,will return to him for next vehicle More

by thred2buch4u
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thred2buch4u, thank you so much for the fantastic review! We’re absolutely thrilled to hear that your experience exceeded expectations. Providing a service that’s both professional and personable is exactly what we strive for, so your kind words truly mean a lot to us. It was a pleasure helping you, and we’re honored that you plan to return for your next vehicle. We look forward to assisting you again in the future!

February 28, 2026

Cal was great in explaining my service needs. This vehicle I have had for over 5 years and only Jeremy Franklin repair shop has taking care of my vehicle. Always a great job More

by Waterman
Recommend Dealer
Yes
Employees Worked With
Blaze Kearny
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Waterman, thank you so much for your continued trust and loyalty to Jeremy Franklin Repair Shop! We truly appreciate your allowing us to care for your vehicle over the past five years. That kind of long-term relationship means everything to us. We’re especially glad to hear that Cal did a great job explaining your service needs. Clear communication and honest guidance are top priorities for our team, and it’s wonderful to know that they came through in your experience. Thank you again for your kind words and for being a valued part of our family. We look forward to keeping your vehicle running smoothly for many more years to come!

February 28, 2026

Quality customer service from start to finish The service is courteous, timely and always delivers More

by cantonaandkeane
Recommend Dealer
Yes
Employees Worked With
Jerron McKinnis
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cantonaandkeane, thank you so much for your kind words! We’re thrilled to hear that you experienced quality customer service from start to finish. Providing courteous, timely service and consistently delivering for our customers is exactly what we strive for every day. Your feedback truly means a lot to our team, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!

February 28, 2026

Was supposed to get my car back yesterday and called a few times. They said it was a guaranteed to be done by 4. It wasn't. When we called to ask about it, they ignored or just hung up right away. More

by littlestar71992
Recommend Dealer
No
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Littlestar71992, thank you for bringing this to our attention. We understand how frustrating it is to expect your vehicle to be ready at a specific time and then experience a delay especially after being told it would be completed by 4:00 PM. Your time is important, and we sincerely regret the inconvenience this caused. That said, we would like to clarify a few things. While we always aim to meet projected completion times, there are occasional situations during service such as unexpected part delays or additional findings during repairs that can impact the timeline. When that happens, our goal is always to communicate updates as clearly and quickly as possible. Regarding the phone concerns, we want to assure you that we would never intentionally ignore or hang up on a customer. If calls were disconnected, it may have been due to high call volume or a technical issue, but that is not the level of service we expect from our team. We take this seriously and will be reviewing what happened internally. We truly value your business and would appreciate the opportunity to speak with you directly to better understand the situation and make things right. Please reach out to us at your convenience so we can address your concerns personally.

February 28, 2026

Friendly and quick service. The waiting room was clean and the snacks were nice to have available More

by blakeskola
Recommend Dealer
Yes
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Blakeskola, thank you so much for your kind review! We’re happy to hear you experienced friendly and quick service; that’s exactly what we aim to provide every day. It’s also great to know you enjoyed the clean waiting area and the snacks while you were here. We want our customers to feel comfortable and taken care of from start to finish. We truly appreciate you choosing us and look forward to seeing you again next time!

February 28, 2026

Went there not expecting anything. I left surprised and very impressed with the sales staff going above and beyond to get us approved. More

by HULLABYELGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hullabyelgin, thank you so much for sharing your experience! We love hearing that we exceeded your expectations. Our sales team works hard to go above and beyond for every customer, and it’s incredibly rewarding to know that the effort made such a positive impression. Helping you get approved and into the right vehicle is what we’re here for, and we’re so glad we could make it happen for you. Thank you for giving us the opportunity. We truly appreciate your business and hope you’re loving your new ride!

February 26, 2026

Rear brake repair I had my rear brakes repaired. Everything was very professional and I have no complaints More

by wesmith1970
Recommend Dealer
Yes
Report | Print
1
2
3
4
...
164