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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,393 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,393 reviews

January 13, 2024

Paperwork was late called us a lier about dent in finder went down there two or three times over 100 miles each time the rased sticker price by 3500 dollars should of left them but car is doing ok More

by holland3jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jerry Holland, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. but would appreciate the chance to turn your experience around. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for letting us know about your recent visit to Jeremy Franklin Automotive.

December 29, 2023

The service department was able to accommodate me right away. Very helpful and friendly staff! More

by 333dmr777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Jan 02, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

We're thrilled to hear about your positive experience with our service department! Customer satisfaction is our top priority, and we're dedicated to providing prompt and helpful assistance. Our team takes pride in delivering excellent service, and we appreciate you taking the time to share your feedback. If there's anything else we can do for you or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!

December 22, 2023

Friendly, knowledgeable service staff I trust for my auto care needs! Very nice and clean waiting area while auto is being serviced. More

by nelsontricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal and Mark in Service Department
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Dec 30, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Nelsontricia, thank you for taking the time to leave a review for us at Jeremy Franklin Automotive. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 19, 2023

Good service everyone did their job in a professional manner,would definitely recommend you all to friends and family More

by pokekenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department excellent job
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Dec 22, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Pokekenton, thank you for taking the time to leave a review for us at Jeremy Franklin Automotive. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 17, 2023

Brandon did a great job. He worked hard to get me a deal. I would recommend him to anyone looking for a new vehicle. More

by MRunge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin M
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Dec 20, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mrunge, we are so happy to read such a great review about Jeremy Franklin Automotive! Thank you for taking the time to share your positive experience with Brandon at our dealership. We are delighted to hear that Brandon's hard work and dedication resulted in a great deal for you. At our dealership, we take pride in our commitment to customer satisfaction, and it's fantastic to know that Brandon's efforts stood out to you. We appreciate your recommendation and are honored that you would suggest Brandon to others in search of a new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

What a great experience! ! Everyone we worked with was helpful, knowledgeable, and just wonderful! Thank you! More

by kandidrop33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kandidrop33, we are glad we could help! Thank you for your fantastic feedback! We're delighted to hear that you had such a great experience with our team. Providing helpful and knowledgeable assistance is at the core of what we do, and it's wonderful to know that our efforts contributed to your satisfaction. We appreciate your kind words and are grateful for the opportunity to have worked with you. If there's anything else you need or if you have any further feedback to share, please feel free to reach out. Thank you for choosing us

November 26, 2023

False, misleading adds. .dont be a victim of their promises..all lies...think before you get in to. ! More

by teedeen63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Hardin JR.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

We're sorry to hear that you feel this way. We take these concerns seriously and want to assure you that we are committed to providing accurate information about our products and services. Our goal is to build trust with our customers, and we value your feedback. Please reach out to us at (816) 256- 8745 when you can so we can address this situation directly. Thank you and have a great day.

September 16, 2023

Customer service was excellent! Recommend this dealership to anyone! TJ and Hector are the best! More

by sullivan_lakesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Clark
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Dec 06, 2023 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sullivan_lakesha, we're happy you found our staff to be so supportive during your experience here at Jeremy Franklin Automotive. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jeremy Franklin Automotive!

September 16, 2023

Great experience buying my first car. . Friendly, helpful and very patient. Would recommend anybody need a car come see Brandon he will work hard to Make you happy… More

by ruone79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2023

Would be nice if you could get a salesman to answer your questions and give you a price!!! Total waste of time and wouldn't walk into their dealership for anything!!!! More

by redbullinkc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
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