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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,596 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,596 reviews

January 27, 2026

Excellent service and people Fast and reliable, they know what they are doing Easy Comfortable More

by Dalimar arteaga
Recommend Dealer
Yes
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dalimar Arteaga, thank you for the great review! We’re happy to hear you had an excellent experience and found our team fast, reliable, and knowledgeable. Making your visit easy and comfortable is always our goal. We truly appreciate your trust and look forward to serving you again!

January 26, 2026

I would recommend Jeremy Franklin to anyone that is trying to buy a vehicle. My experience was a good experience. They didn't hassle me or they didn't push me into something I didn't want so jeremy Fra More

by chrisbranham6619
Recommend Dealer
Yes
Employees Worked With
Brandon, Chris, and Hector, great!
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Chrisbranham6619, thank you so much for the recommendation and for sharing your experience! We’re glad to hear that you had a positive, no-pressure visit and that our team respected your needs and preferences. Providing a comfortable and honest car-buying experience is always our goal. We truly appreciate your trust in Jeremy Franklin and look forward to helping you again in the future!

January 26, 2026

Was a real good experience sales person Kennth was amazing he really knows is business the sales team were great really working with the bank to get deal done. More

by bporky1
Recommend Dealer
Yes
Employees Worked With
Kennth
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bporky, thank you for sharing your experience with us! We’re thrilled to hear that Kenneth did such an amazing job and that our sales team worked closely with the bank to get your deal completed. We take pride in having knowledgeable, dedicated team members who truly go the extra mile for our customers. Congratulations, and thank you for choosing our dealership we appreciate your business and look forward to seeing you again!

January 25, 2026

Dealership told me that I would more than likely need a new transmission then two days later I was informed that nothing is wrong with my car. This was very puzzling and troubling, to be honest. More

by red2dark2003
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Red2dark2003, thank you for bringing this to our attention and for sharing your concerns. We understand how confusing and frustrating that situation must have been, and we sincerely apologize for the uncertainty it caused. In some cases, initial symptoms can point to a more serious concern, which requires further diagnostics to confirm. After completing a more in-depth evaluation, our team determined that your vehicle did not need a transmission replacement, and we’re glad we were able to provide that clarification before any unnecessary repairs were made. We truly value your trust and appreciate the opportunity to fully assess your vehicle. Please don’t hesitate to reach out if you have any additional questions or would like further explanation we’re here to help.

January 24, 2026

Fixed my tire and charged me a lower rate than the usual price. Good customer service More

by TEBBENELLIE1973
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tebbenellie1973, thank you for taking the time to share your experience! We’re glad we could get your tire taken care of and provide you with a fair, lower than usual rate. It’s great to hear our team delivered good customer service that’s always our goal. We appreciate your business and look forward to helping you again whenever you need us!

January 22, 2026

I would never buy a vehicle from this Dealership again. The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They wer More

by adchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with our sales team did not meet your expectations. At Jeremy Franklin Mitsubishi, we strive to ensure transparency and to match our customers with vehicles that fit their needs. We take concerns about pricing, mileage, and return policies very seriously, and we continuously work to provide clear, accurate information. We’re glad to hear that our service department has consistently delivered fantastic care that’s something we take great pride in. Your recommendation of our service team means a lot, and we hope to continue providing the high level of service you’ve come to trust, even if your sales experience was not ideal. We appreciate your feedback and will use it to help improve our sales process moving forward.

January 22, 2026

Had a great experience. Manny was so nice and patient and explained everything to me so that I could understand exactly what I was purchasing. More

by timakahart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timakahart, thank you for sharing your experience! We’re thrilled to hear that Manny was able to guide you through the process with patience and clarity, making sure you understood everything about your purchase. Providing a helpful and stress free experience is exactly what we strive for. We truly appreciate your business and look forward to serving you again in the future!

January 21, 2026

Pretty standard, but no negative experiences. Normal wait time, friendly associates, usually will apply a discount and provide me with a cheaper rate without me needing to show a coupon or ask. More

by mccoyshannen
Recommend Dealer
Yes
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mccoyshannen, thank you for taking the time to leave your feedback! We’re glad to hear you had a smooth experience with friendly associates and that our team makes it easy to get a great rate without any extra hassle. Providing efficient, fair, and friendly service is always our goal, and we appreciate your continued trust in us. We look forward to serving you again!

January 21, 2026

A little longer than usual wait but good service No discounts offered this time but maybe next time More

by sun_shine123
Recommend Dealer
Yes
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sunshine123, thank you for sharing your experience! We’re glad to hear you received good service, even if the wait was a bit longer than usual. We appreciate your patience and understanding, and we’ll be happy to see if we can offer discounts on your next visit. Your feedback helps us continue improving, and we look forward to serving you again soon!

January 20, 2026

Went to the dealership located in Blue Springs Great experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purc More

by FUNATION8278
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Funation8278, thank you so much for taking the time to share your experience! We’re thrilled to hear that our Blue Springs team made you feel welcomed from the moment you walked in and that your car-buying experience was easy and pressure free. Making the process smooth and enjoyable is exactly what we aim for, and we’re glad we could deliver that for you. We truly appreciate your business and look forward to helping you find your next vehicle in the future!

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