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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,617 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,617 reviews

February 22, 2026

They get stuff done Done ? ? Great people skills and he makes customers feel appreciated More

by jeffblankenship40
Recommend Dealer
Yes
Employees Worked With
Kal
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Feb 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jeff Blankenship40, thank you for the great review! We truly appreciate your kind words. Getting the job done efficiently while making our customers feel valued and appreciated is exactly what we aim for every day. It means a lot to know that our team delivered that experience for you. Thank you for choosing Jeremy Franklin Automotive we're always here whenever you need us!

February 20, 2026

Great communication about what the service would entail. Gave me options and explained the pros and cons. Super helpful! More

by LSHELTON1203
Recommend Dealer
Yes
Employees Worked With
Greg or Cal, I think.
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Feb 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lshelton1203, thank you for the great review! We’re so glad to hear you appreciated the clear communication and the time our team took to explain your service options, along with the pros and cons. We believe informed customers make the best decisions for their vehicles, and we’re happy to know you felt supported throughout the process. Thank you for trusting Jeremy Franklin Automotive with your service needs. We look forward to helping you again in the future.

February 18, 2026

Always gets the job done! They're a great team of Mechanics and that's why I take my car there all the time. More

by emma67378
Recommend Dealer
Yes
Employees Worked With
Automotive
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Feb 21, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Emma67378, thank you so much for your continued trust in our team! We’re thrilled to hear that we’ve consistently delivered for you. Our mechanics work hard to provide the best service possible, and it’s great to know it’s making a difference for you. We truly appreciate your loyalty and look forward to helping with all your future vehicle needs!

February 17, 2026

Greg gave friendly service and got my vehicle taken care of quickly, which Is greatly appreciated. More

by jocelyn.may.90
Recommend Dealer
Yes
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Feb 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jocelyn.May.90, thank you so much for the great review! We’re happy to hear that Greg provided friendly service and was able to get your vehicle taken care of quickly. Our service team works hard to make every visit smooth, efficient, and stress-free, and it’s great to know that we showed during your experience. We truly appreciate you choosing Jeremy Franklin Mitsubishi for your vehicle needs and look forward to seeing you again next time!

February 14, 2026

They were great. They really did try to help me. I will use them again More

by griffinchristine354
Recommend Dealer
Yes
Employees Worked With
Cal
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Feb 19, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Griffin, thank you so much for your kind words! We’re glad to hear you felt supported and that our team worked hard to help you that’s exactly the experience we strive to provide every day at Jeremy Franklin Mitsubishi. We truly appreciate your trust in us and look forward to working with you again in the future. Thanks for being part of the Jeremy Franklin family!

February 11, 2026

Jeremy Franklin of Kansas City service center. I had a good experience out there while I was so the car in the dark cold night and couldn't tell that it had a chip on a windshield front windshiel More

by HILLKENNETH2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hillkenneth2023, thank you for taking the time to share your experience. First, we want to apologize for the concerns you experienced after taking your vehicle home. We understand how frustrating it can be to notice things like a windshield chip, tire issue, or missing floor mat after the purchase, especially in less-than-ideal weather conditions. Your feedback is important to us, and we take it seriously. That said, we’re very glad to hear our Service Department was able to step in and take care of the windshield repair for you and that you were pleased with the results. Our service team works hard to make things right and provide 5-star support, and we truly appreciate your recognizing their efforts. If there’s anything further we can assist you with regarding the tires or anything else, please don’t hesitate to reach out. We value your business and the opportunity to continue earning your trust.

February 11, 2026

Very friendly and helpful. Excellent to work with Would definitely recommend to friends and family More

by egjahnke7
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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Feb 14, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Egjahnke7, thank you so much for the kind words and recommendation! We truly appreciate you taking the time to share your experience. Our team works hard to create a friendly, helpful, and stress-free environment for every customer, and it means a lot to know that you came through during your visit. Thank you for trusting us with your business and for recommending us to your friends and family. We look forward to helping you again in the future!

February 11, 2026

No complaints. Great atmosphere, great staff, reasonable pricing, great deals, competent staff, and I felt like my needs were honored and I left happy! More

by caitlynwicks233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Wolfe
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Feb 14, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Caitlynwicks233, thank you so much for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Creating a great atmosphere, offering fair pricing, and making sure every customer feels heard and valued are all top priorities for us. It means a lot to know you felt your needs were honored and that you left happy. That’s exactly what we strive for every day. We truly appreciate your business and look forward to helping you again in the future!

February 09, 2026

Attention to detail was noted. All maintenance representatives went above and beyond expectations and made me feel valued as a customer. More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Marcel, thank you so much for taking the time to share this feedback! We’re thrilled to hear that our team’s attention to detail and commitment to going above and beyond made you feel truly valued. That’s exactly the experience we strive to provide every customer. We’ll be sure to pass along your kind words to our maintenance team. We appreciate your trust in us and look forward to serving you again in the future!

February 07, 2026

Great service prompt and efficient Adhered to my request for further maintenance in the near future More

by Bob Taylor
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 12, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bob Taylor, thank you for the great feedback! We’re happy to hear that you experienced prompt and efficient service and that our team took the time to listen to and adhere to your maintenance requests. We truly appreciate your trust in us and look forward to assisting you with your future maintenance needs!

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