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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,380 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,380 reviews

April 02, 2025

My car buying experience was informative and smooth. I saw man options and our informed salesman Mr.Brown helped us with all the specs and features of the vehicles. I was never pressured or felt as if I More

by tooleycassidy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tooleycassidy, thank you so much for the kind review! We're thrilled to hear your car-buying experience was smooth and informative. Mr. Brown is fantastic at making sure customers feel comfortable and confident, and we’re glad he could walk you through all the options without any pressure. Welcome to the Mitsubishi family—we’re excited to have you with us and are always here when you need anything! Thank you, and have a fantastic day!

April 02, 2025

They went the extra effort to get this done. Even insurance and I was impressed. Kenneth welcomed me at the door, pulled out my chair and was kind and helpful. No pressure. I recommend it to all More

by AYORK166
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Ayork166, we appreciate you taking the time to leave us this feedback. Thank you so much for the wonderful review! We’re thrilled to hear that our team went the extra mile to make the process smooth, even down to helping with insurance. Kenneth will be so happy to hear your kind words! Creating a welcoming, no-pressure environment is what we’re all about. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

March 28, 2025

Got my oil changed and tires rotated in a very quick and professional manner. Will definitely come back in the future! More

by BPICKMAN.BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bpickman.bp, we really appreciate your positive review! Thank you for your kind words! We're glad to hear that you had a quick and professional service experience. We appreciate your business and look forward to seeing you again in the future!

March 28, 2025

Jeremy Franklin is a good place to buy cars I always buy by corner there this is the third car thank you More

by Catherine Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Catherine Brown, thank you so much for the positive review! Thank you for your loyalty and for choosing Jeremy Franklin Automotive for your third vehicle! We truly appreciate your business and are grateful for your support. If you ever need anything, we’re always here to help. Enjoy your new car!

March 26, 2025

The drop off of my vehicle was quick and easy. I chose to wait for the service to be completed, and the waiting area was clean and well-lit. The wait was a bit longer than I expected. I was there More

by desireme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Desireme20, thank you for sharing your experience! We're glad to hear that your drop-off was quick and easy and that you found our waiting area clean and comfortable. We understand that waiting longer than expected can be frustrating, and we appreciate your patience. It’s great to know that Greg’s attentiveness made a positive impact on your visit—our team strives to provide the best possible service. We truly appreciate your 5-star rating and look forward to serving you again in the future!

March 25, 2025

They make suggestions for what I can do but don’t pressure me to do anything I don’t need to do, which I very much appreciate. More

by blair1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if any names.
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Blair1181, thank you for your feedback! We’re glad to hear that you appreciate our approach. Our goal is always to provide honest recommendations while respecting your decisions. We appreciate your trust in us and look forward to assisting you again in the future! Thank you, and have a fantastic day!

March 25, 2025

They are friendly. They are consistent. They are reliable. And they're trustworthy. And I like going there. More

by pecinajacob56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob56, thank you so much for the positive review! We truly appreciate your trust in us and are thrilled to hear that you find our team friendly, consistent, reliable, and trustworthy. Your support means the world to us, and we look forward to serving you again in the future!

March 23, 2025

They are nice. They are friendly. They are prompt. They are knowledgeable. And I trust Them. tremendously. More

by pecinajacob56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob56, we really appreciate your feedback! Thank you so much for your kind words! We truly appreciate your trust in us and are thrilled to hear that you had a great experience. Our team takes pride in being friendly, prompt, and knowledgeable to ensure every customer feels confident and well taken care of. If you ever need anything in the future, don’t hesitate to reach out—we’re always happy to help!

March 22, 2025

I had a wonderful experience! Brandon is excellent to work with and Chris did an amazing job getting me great financing! Over all I would highly recommend Jeremy Franklin for a pe More

by MISTY.GIVEN79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Misty.given79, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your fantastic review! We're so glad to hear that Brandon and Chris made your car-buying experience smooth and enjoyable. Our team works hard to provide great service, from finding the perfect vehicle to securing the best financing options. We also appreciate your kind words about our support staff—it’s wonderful to know that every interaction, from calls to in-person visits, has been a positive one. If you ever need anything, we’re here for you. Enjoy your new ride!

March 22, 2025

It was a great experience! I would recommend someone else to buy from there. Thanks More

by notprovided
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Notprovided, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your wonderful review! We're so glad you had a great experience, and we truly appreciate your recommendation. It means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Thank you, and have a fantastic day!