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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,439 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,439 reviews

July 11, 2025

I bought my car 15 years and service there only speaks for itself that's good More

by gwhiteside
Recommend Dealer
Yes
Employees Worked With
Don't know names
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Jul 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Gwhiteside, we really appreciate your feedback! Thank you for your continued trust and loyalty over the past 15 years! We're honored to have been your go-to place for both purchasing and servicing your vehicle. Your support truly means a lot, and we're proud that our service has consistently spoken for itself. We look forward to many more years of taking care of you and your vehicle!

July 10, 2025

It was an easy experience. Now I don't like to be forced to write a review or told how long the review should More

by erinadams52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Erinadams52, we really appreciate your positive review! Thank you for your feedback and for sharing your experience! We're glad to hear it was an easy process for you—that’s exactly what we aim for. We completely understand and respect your thoughts on reviews, and we truly appreciate you taking the time to leave one. Your input means a lot to us!

July 04, 2025

very helpful, they were patient and understanding, answered any questions i had and made the proccess smooth and easy More

by zell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Zell, thank you for the kind words! We're so glad to hear that our team was helpful, patient, and made the process smooth and easy for you. Providing a stress-free experience and answering all your questions is what we’re here for. We truly appreciate your feedback and hope you’re enjoying your new vehicle!

July 02, 2025

Excellent service Great people easy and very quick to help and get you what you want More

by JOSHUAMCCULLOUGH66
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Jul 04, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joshuamccullough66, thank you for the high star rating! Thank you so much for the kind words! We're thrilled to hear you had an excellent experience with our team. Providing quick, friendly, and helpful service is what we strive for every day. If there’s ever anything else you need, we’re always here to help. Enjoy your new ride!

June 26, 2025

So far I have no problem with the dealership since i've owned my vehicle They're very helpful More

by cantrellbrian7
Recommend Dealer
Yes
Employees Worked With
Craig
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Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cantrellbrian7, thank you for sharing your positive experience! Thank you for your feedback! We're happy to hear that you've had a positive experience with us and that our team has been helpful throughout your ownership. If you ever need anything in the future—whether it's service, questions, or just support—we’re always here for you. Thanks for being part of the family!

June 25, 2025

Kenneth was a great salesman and got my family into a very good and reasonable suv. More

by lauren.davis30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lauren.davis30, we appreciate your positive review! Thank you for the wonderful review! We're so glad Kenneth was able to help you and your family find a great SUV that fits your needs and budget. He’s committed to providing a smooth and stress-free experience, and it’s great to hear he delivered. We appreciate your business and look forward to serving you again in the future!

June 24, 2025

Service was good but I was charged $30 more than the final cost on my receipt and no one has called me back to tell me why or refund my card for the extra cost. More

by hmhill0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none of these people
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Jun 30, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hmhill0811, Thank you for your feedback, and we’re truly sorry for the confusion and lack of follow-up regarding the overcharge. While we're glad to hear the service itself met your expectations, we understand how important it is to have clear and accurate billing. Please know this is not the experience we strive to provide. We’d like to get this resolved for you right away—please reach out to us directly at [insert contact information], and we’ll make sure this is addressed and corrected as quickly as possible. We appreciate your patience and the opportunity to make it right.

June 22, 2025

My 1st time to a real car lot you treated me with respect plus sold me a truck More

by jokeresq13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jokeresq13, your wonderful feedback and rating mean a lot to us. Thank you so much for your kind words! We're honored to have been part of your very first visit to a real car lot. It means a lot to us that you felt respected and well taken care of throughout the process. Congratulations on your new truck — we hope you enjoy every mile! If you ever need anything, we’re always here for you. Welcome to the family!

June 22, 2025

Hands down best dealership in the KC area. They really take time to find the best suited vehicle. More

by cjmck1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cjmck1983, we are very happy we could provide you with a positive experience! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes great pride in helping each customer find the vehicle that’s the perfect fit for their needs and lifestyle. Hearing that you consider us the best dealership in the KC area means the world to us! If you ever need anything down the road, we're always here to help. Enjoy your new ride!

June 20, 2025

Very Dependable. .would Recommend them to My Family and Friend's I will keep coming Back. More

by joanmcintosh812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joanmcintosh812, we're glad you had such a wonderful experience with us! Thank you so much for the kind words and your continued support! We're honored to have earned your trust and truly appreciate your recommendation to family and friends. Knowing you’ll keep coming back means the world to us. We’re always here to provide dependable service and a great experience every time you visit!

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