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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,297 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,297 reviews
June 27, 2024
Everything was great got a loaner car to drive while my car was being fix. car was being fix. More
by timothyaiken52
Verified Customer
June 25, 2024
Very attentive, explained the vehicle and its feature, very professional and friendly, great service good team very professional and friendly, great service good team More
by daryltyus
June 20, 2024
The entire experience was hassle free and quick. Jacob Pillman made our process enjoyable and he was very knowledgeable. Jacob was personable and friendly with my entire family. I will definitely by Jacob Pillman made our process enjoyable and he was very knowledgeable. Jacob was personable and friendly with my entire family. I will definitely by from Jeremy Franklin and Jacob Pillman again. More
by tabbyj2014
Employees Worked With
June 18, 2024
Very friendly, straight shooters, and very helpful. This team helped get me the tires I needed quickly and affordably This team helped get me the tires I needed quickly and affordably More
by bgamso01
Employees Worked With
June 15, 2024
It didn’t take long for the oil filter change. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. More
by ross.g
Employees Worked With
June 15, 2024
Prompt attention, no need of long time appointments! It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. More
by rcastillo1197
Employees Worked With
Service attention
June 15, 2024
I purchased my vehicle from Jeremy Franklin Mitsubishi. Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s w Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s willingness to serve. Whether it be grabbing us some water helping me reconnect my phone or just chatting to see how we’re doing. Their customer service is second to none. I highly recommend this business. Thank you all!!! -Amanda More
by Park.amanda486
Employees Worked With
Chris, Deon, Brandon, Will
