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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,747 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
October 15, 2026
Absolutely amazing staff. Was treated very well and with great respect. They helped me into my car and I had an amazing experience Was treated very well and with great respect. They helped me into my car and I had an amazing experience More
by amypeck777
Verified Customer
October 14, 2026
The receipt for my service indicated one amount but my card was charged another amount. I was told my tire was ordered and would arrive on Wednesday and I would be called. I was never called so I called a card was charged another amount. I was told my tire was ordered and would arrive on Wednesday and I would be called. I was never called so I called and was told the parts staff were out but I would be called. I was never called More
by Joneskl629
October 14, 2026
Friendly people, and agreat service department. They answered all my questions and kept me fully informed on the status of my truck They answered all my questions and kept me fully informed on the status of my truck More
by bhill181bh
October 13, 2026
Jack was very professional, knowledgeable and helpful in finding a vehicle in our price range and needs! He was also as quick and efficient as he could be. The whole team that stayed because our deal ran af finding a vehicle in our price range and needs! He was also as quick and efficient as he could be. The whole team that stayed because our deal ran after hours, never felt pushy or try to rush us. Would definitely recommend! More
by jenistallman13
October 09, 2026
Jeremy Mitsubishi is the best dealership in the Kansas City area! Their service is outstanding, and their customer care is second to none. I'd recommend them to anyone! City area! Their service is outstanding, and their customer care is second to none. I'd recommend them to anyone! More
by halljh12
Employees Worked With
Greg
October 08, 2026
He took care of business, excellent sales and customer service Critical analysis of my experience and made me and my wife comfortable enough to buy new cars together. Same day. service Critical analysis of my experience and made me and my wife comfortable enough to buy new cars together. Same day. More
by Drknox08
Employees Worked With
Deon Willis
October 03, 2026
Very easy to setup, it was quick too. And workers were nice It was very easy to setup the oil change. It was also very quick. And the workers were very nice and explained to me everything And workers were nice It was very easy to setup the oil change. It was also very quick. And the workers were very nice and explained to me everything I needed to know. I will be going again for my next visit. More
by Bretmotelet77
October 01, 2026
Very smooth experience with the dealership and very helpful all around! I was told it would take an hour and a half and it was done in less than an hour. Super satisfied with their help and the technic helpful all around! I was told it would take an hour and a half and it was done in less than an hour. Super satisfied with their help and the technicians great service! More
by sniffpat95
Employees Worked With
Greg is who I worked with at the dealership. I spoke with Kale(sp?) when setting up my appointment over the phone and both were extremely helpful!
