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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,202 Reviews

2,202 Reviews of Jenkins Nissan - Service Center

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May 24, 2024

Steven Souffron was my Service Advisor. He kept me well informed about my vehicle's service progress. Professional & polite. The service technicians were able to diagnose the hidden codes t More

by bdorman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Souffron
May 23, 2024

always on point, professional. and very easy to communicate with, the only thing i would work on is the wait times. Maybe having an incentive in place for the techs to turn more More

by acardinale0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the service person name. Maybe they should hand out a business card
May 21, 2024

I have been buying cars from Jenkins Nissan since 2009. Every purchase gets better and better. Rob was fantastic to work with, and the Manager Rick Sevigny made sure I had the best deal and the right car More

by LynnGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sevigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bonner
May 20, 2024

They altered a vehicle that I financed. Yes it's a used car and I respect that BUT I also don't respect the fact that it took basically a lie due to the alter to make "look" good to sell. H More

by shaleen86304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Gilbert Rodriguez was straight up and honest with me about what work I needed done to my car. More

by Tomeshia Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Very attentive. Felt like my advisor had my best interest. Very good communication skills, definitely would recommend. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Mr. Sulaiman was very kind and helpful. I purchased my car about two months ago and the sales man was not there but Mr. Sulaiman stepped in and showed me options for oil changes and explained to me until More

by 75omae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Mercado
May 14, 2024

They’re genuinely polite and understanding. Great service, wonderful communication, very accommodating, and Robert was very nice. More

by alexbrenneise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahshon Clark, Robert Bonner
May 10, 2024

Professional, courteous, helpful,I don’t like surveys. Need to make the characters darker, some have vision concern and can’t see well to read. More

by grnqlt62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Best dealership Lewis is a great sales men an the service department is always helpful More

by ANGELA.BOVE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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