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Luis Carmona
Luis Carmona at Jenkins Nissan

Luis Carmona

Service Advisor

Jenkins Nissan

4401 State Road 33 N
Lakeland, FL 33805

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4.2
98 Reviews
4.2

98 Reviews

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98 Reviews of Luis Carmona

April 17, 2026

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Employee Rating

The Salesman was very nice. Tried hard to find the right car and price. The financing went well. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wojtiuk, Luis Romero

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Apr 17, 2026

Jenkins Nissan responded

Thank you for letting us know our sales team helped you find the right car and price. We’re glad the financing process went smoothly. We look forward to assisting you again soon.

April 07, 2026

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Employee Rating

They charge me for job not perform,,,rotation of the tires not done but charge More

by Carlosrsoto456
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2026

Jenkins Nissan responded

Carlos, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 10, 2026

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The Service Advisor tried to sell me some unnecessary services. He was very condescending. It was the worst experience I have ever had getting my vehicle serviced. I have been a customer for many years a More

by beansmclovin
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 14, 2026

Jenkins Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 29, 2025

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Super fast professional and very friendly. Wait in the place and get comfortable with my coffee More

by yoreinisleyva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Miller, Dave Cogle, Victor Jimenez, Adriane Morales, Daniel Awoleke, George Mercado , Mike Brogan, Hasani Howard, Benjamin Meyer

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Dec 29, 2025

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

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Employee Rating

The wait time was very long. They're always a problem with courtesy, transportation or a loan car when they have to keep your vehicle this is very poor service. I would never dea More

by Stackit123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 24, 2025

Jenkins Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 19, 2025

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I greatly enjoyed my time at Jenkins Nissan. The associates and supervisors are very kind people! More

by kaycases
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Miller, Dave Cogle, Angela Fisher, Tammie Letchworth, Angie Nock, Maggie White, Adriane Morales, Daniel Awoleke , Hasani Howard

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Nov 19, 2025

Jenkins Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2025

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Employee Rating

Great Customer service. I received a gft card he did not know if I can use it from jenkin nissan More

by blessatalltime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Cogle, Eugene Lopez, Angela Fisher, Tammie Letchworth, Misty Ryder, Angie Nock, Maggie White

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Nov 05, 2025

Jenkins Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2025

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Excellent manager and great customer service. I highly recommend this place for all your car needs. More

by marysuaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero, Victor Jimenez, Victor Perry

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Oct 31, 2025

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2025

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Employee Rating

They are always super helpful, attentive and patient. We come all the way from Ocala. More

by edd.her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Cogle, Ty Ali, Eugene Lopez, Angela Fisher, Tammie Letchworth, Misty Ryder, Angie Nock, Maggie White, Daniel Awoleke

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Sep 25, 2025

Jenkins Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jenkins Nissan, we look forward to having you as a valued customer for many years to come!

September 16, 2025

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Employee Rating

Robin is very detailed and personable. The Service personnel seem knowledgeable about basic information . Not happy with Corporate Nissan with resolving issues with new 2025 Armada. T More

by mommadmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eugene Lopez , Robin service 5!star

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Sep 16, 2025

Jenkins Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robin met your expectations. Thank you for choosing Jenkins Nissan. We look forward to having you as a valued customer for many years to come! Congratulations on your new 2025 Armada!

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