Jenkins Acura
Ocala, FL
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1,310 Reviews of Jenkins Acura
Great Experience! This was my first time buying/leasing my own car. Previously participated in the decisions with family, but this go round was all on me and my credit This was my first time buying/leasing my own car. Previously participated in the decisions with family, but this go round was all on me and my credit. Karl was great helping me asses all of my options, helping me stay within my budget, and making sure that I got the most for my money. And Charlie made sure that I had the right options as far as maintenance for my car use for work. Very happy with the outcome, and loving the the TLX I leased. More
My fiancé and I came to purchase a vehicle about a week ago and we were both so amazed at the level of customer service. From the time we stepped into the dealership we were greeted like we had been long t ago and we were both so amazed at the level of customer service. From the time we stepped into the dealership we were greeted like we had been long time friends and were treated as such every step of the way. Timi, Gage and Steve are AMAZING! They crunched numbers and attempted numerous times to find us the best deals on vehicles within our price range and got us into a 2017 Hyundai Sonata, they also helped my mother in law drive off with a 2018 Hyundai Sonata. Steve called me after hours just to let me know another bank wanted to finance me last minute and it would be at a lower rate. These people are incredible at what they do and make sure you’re taken care of to the best of their abilities. I will refer ANYONE to Jenkins Acura and my fiancé and I will be life long customers. By far the BEST experience I’ve ever had at a dealership. Outstanding team and even better customer service! More
Kelvin was wonderful to work with, patient and understanding! Most of the office staff were attentive and pleasant to work with. The individuals cleaning the vehicles, however, lack professionalis understanding! Most of the office staff were attentive and pleasant to work with. The individuals cleaning the vehicles, however, lack professionalism, attention to details and the understanding of the word clean. More
Everyone very friendly. Love my new MDX and Sonny was so patient with me as he went over all of the details of my car. He was so thorough and even found my special rock under the seat of my trade!! I will h patient with me as he went over all of the details of my car. He was so thorough and even found my special rock under the seat of my trade!! I will highly recommend Jenkins Acura to my friends and neighbors More
Always a pleasure to deal with in all departments sales finance and service. Always have used sonny as are sales person this is our fourth mdx had a 2012 2014 2016 and now a2020 finance and service. Always have used sonny as are sales person this is our fourth mdx had a 2012 2014 2016 and now a2020 More
Easy to deal with Brandon was referred to me by another friend, he made the whole process super easy & painless. He worked with management to get me more on my trade an Brandon was referred to me by another friend, he made the whole process super easy & painless. He worked with management to get me more on my trade and made sure the vehicle was clean before I even arrived so I could leave as soon as I was done with finance. There was no games or drama, would buy another vehicle from Brandon again no question. More
Everyone at Acura Jenkins treated me like family I have been gone for 10 years I went to Lexus and I came back to Acura guys were great every single one of them gets a 10 been gone for 10 years I went to Lexus and I came back to Acura guys were great every single one of them gets a 10 More
Efficient and friendly service Excellent service from Dave Ditty. I did not have a lot of time and he took care of everything I needed done with time to spare. Charlie was also very Excellent service from Dave Ditty. I did not have a lot of time and he took care of everything I needed done with time to spare. Charlie was also very friendly and informative and sought to give me the best maintenance package for my needs. More
OK but not exceptional BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT. More
Excellent service. Bobby was and always is very helpful and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. More




