
Jenkins Acura
Ocala, FL
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1,230 Reviews of Jenkins Acura
Karl Dejean is the salesman you want. Went to test drive a RDX and ended up making the plunge. Karl was great, not really pressuring but a believer in their product. Honored the TrueCar Went to test drive a RDX and ended up making the plunge. Karl was great, not really pressuring but a believer in their product. Honored the TrueCar price sent by the internet department. I felt I got a fair deal especially when you look at all the “smoke and mirror” tactics being used by other dealers. Do your homework, be an educated buyer. My only suggestion to the dealership would be to have more people trained on paperwork. Most of our time there was spent waiting for a finance/ numbers guy to complete our deal. Lots of buyers at the end of the month. More

The best of business overall, too add my salesperson was all up front and to the point of cost and bed side manners for my respect. Then my closing team was fast and not pushy. Thank you all up front and to the point of cost and bed side manners for my respect. Then my closing team was fast and not pushy. Thank you More
From the minute you walk in, you are treated like family. I brought my son with me and Ron and him had great conversations while we were waiting on approval I brought my son with me and Ron and him had great conversations while we were waiting on approval More
Bobby is always efficient, friendly, and helpful in all matters involving our Acura. He is a great asset to your dealership and why we’ve returned since 2007! matters involving our Acura. He is a great asset to your dealership and why we’ve returned since 2007! More
Excellent sales group The total sales group from salesman, Karl DeJean and the sales manager Sean Nichols were extremely Knowledgeable, professional and courteous, a plea The total sales group from salesman, Karl DeJean and the sales manager Sean Nichols were extremely Knowledgeable, professional and courteous, a pleasure to work with in our buying process. More
Team Effort I was communicating with Timmy in the internet department initially and she placed me with Karl upon arrival. She helped in the negotiation of the ce I was communicating with Timmy in the internet department initially and she placed me with Karl upon arrival. She helped in the negotiation of the certified pre-owned MDX I purchased. They were patient with me and wanted to make the deal work for my budget. Even though the vehicle was not completely serviced and ready for delivery the day I purchased, they made accommodations so that I could drive a dealership vehicle over the weekend until the one I purchased was fully serviced and detailed. Karl drove the vehicle to me in Jacksonville after a couple days and personally made sure I was pleased at delivery. All-in-all it was a great experience and I would recommend Timmy, Karl and Steven to my friends and family. We will be back again! More
They all were very patient and wonderful. We drove an hour and a half for the excellent customer service! Great job Jenkins Acura. Would gladly refer to anyone! hour and a half for the excellent customer service! Great job Jenkins Acura. Would gladly refer to anyone! More
A TOP NOTCH DEALERSHIP Every element of our experience in buying a used card from Jenkins Ocala was excellent. Timi Thomas was very responsive and timely on both the Inter Every element of our experience in buying a used card from Jenkins Ocala was excellent. Timi Thomas was very responsive and timely on both the Internet side and when we got to the dealership. David the sales person was both professional and a nice/fun guy. Very impressed. Timi Thomas is not on your list of employees below, so we want to stress that she too is definitely a 5-Star asset to Jenkins Ocala. More
Scheduled Service Focused, Organized, Friendly, Professional, Knowledgeable. Work completed on time and per request. Easy to schedule on line. Clean facility. It' Focused, Organized, Friendly, Professional, Knowledgeable. Work completed on time and per request. Easy to schedule on line. Clean facility. It's a pleasure dealing with the organization. More