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Jenkins Acura

Ocala, FL

4.9
1,229 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,229 Reviews of Jenkins Acura

April 02, 2020

Great Job First impressions mean a lot. Jenkins does a superb job. A terrific service experience...upbeat and professional staff...Friendly people in all depart More

by strattonjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
April 02, 2020

Always great service at Jenkins Acura I typically work with Bobby Craft and find him to be very helpful, honest and always pleasant. At this visit, I was approached by Karl DeJean about t More

by clkifner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Steven O'John, Bobby Craft, Karl Dejean
March 31, 2020

I walked in there and was not expecting to get a vehicle. Everybody bent over backwards to get me into the car I wanted at a payment that would work for me . It was the best car buying experience I have ever More

by jeffsias
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Brandon Bonilla
March 31, 2020

Just bad All lied or misspoke...all of them. From the sales rep to sales manager to closing/credit manager. I had opened a bbb case against acura after the pu More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonny Khan, Danny Cowan
Apr 14, 2020 -

Jenkins Acura responded

Thank you for taking the time to review your experience. We are disappointed that we did not exceed your expectations and we would love the opportunity to regain your trust. If you have additional feedback or concerns, please contact our Service Manager, Joel Downing.

March 28, 2020

accua mdx Very impressed with the quality, safety features and tech package on our new MDX. The warranty and extra maintenance service options were also very g More

by M Lutz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Steven O'John, Juan Martell
March 26, 2020

Efficient and helpful. I was helped immediately with my new car controls and extras. Speedily the treatment was done to my vehicle for the protective coat, inside and out. More

by kaywalsh11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rivetz, Bobby Craft, Chad Reinert
March 26, 2020

The car was well taken care of and very clean. The salesman was very easy to work with and did not try to push anything extra during the purchasing process that was not welcomed More

by Brittany
Recommend Dealer
Yes
Employees Worked With
David Ditty
March 24, 2020

Very easy to deal with The experience was great as usual It’s my forth or fifth car I have bought at Jenkins Sean was my first sales man and it’s good to see he has moved up More

by EBERTVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Sean Nichols, Danny Cowan, Brandon Bonilla
March 17, 2020

Brandon Bonilla was awesome! Found me appropriate car fast! I got Brandon's name and number from a friend. I texted him on a Friday night and he got back to me right away asking what kind of car I wanted and m More

by vinyldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Brandon Bonilla
March 16, 2020

Brandon was amazing. Great communication and social skills. I got the car I wanted and very happy. Definitely will be recommending this dealership to everyone I know More

by Jennirich27
Recommend Dealer
Yes
Employees Worked With
Steven O'John, Brandon Bonilla
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