Jenkins Acura

Efficient and helpful. I was helped immediately with my new car controls and extras. Speedily the treatment was done to my vehicle for the protective coat, inside and out. I was helped immediately with my new car controls and extras. Speedily the treatment was done to my vehicle for the protective coat, inside and out. More

The car was well taken care of and very clean. The salesman was very easy to work with and did not try to push anything extra during the purchasing process that was not welcomed salesman was very easy to work with and did not try to push anything extra during the purchasing process that was not welcomed More

Very easy to deal with The experience was great as usual It’s my forth or fifth car I have bought at Jenkins Sean was my first sales man and it’s good to see he has moved up The experience was great as usual It’s my forth or fifth car I have bought at Jenkins Sean was my first sales man and it’s good to see he has moved up to management it was first time to finance It a pleasure to deal with Charlie and the second one from Brandon who showed me everything on the new car Also when Sean was off Danny treated me like I was his customer More

Brandon Bonilla was awesome! Found me appropriate car fast! I got Brandon's name and number from a friend. I texted him on a Friday night and he got back to me right away asking what kind of car I wanted and m I got Brandon's name and number from a friend. I texted him on a Friday night and he got back to me right away asking what kind of car I wanted and my budget. Within a few minutes, he got me a list. I went shopping at different Jenkins lots over the weekend and had him check on a few cars on Monday morning. He informed me of this low mileage 2017 Escape Titanium that they had gotten on trade-in over the weekend. I drove it Monday morning and decided it the the one! They gave me a great trade and put a trailer hitch on it that day and I drove out about 4:30!!!! Love the Escape and the service by Brandon Bonilla and Jenkins Acura. More

Brandon was amazing. Great communication and social skills. I got the car I wanted and very happy. Definitely will be recommending this dealership to everyone I know skills. I got the car I wanted and very happy. Definitely will be recommending this dealership to everyone I know More

In and Out with Vehicle I wanted Karl and Sonny were professional, informative and attentive. Addressed any issues I raised. I did not negotiate price, it was in the range I expected Karl and Sonny were professional, informative and attentive. Addressed any issues I raised. I did not negotiate price, it was in the range I expected to pay. Juan took me through instruction of vehicle operation and features. More

Good sales service but GARBAGE detail service. Tyler Good sales service but GARBAGE detail service. Tyler and charlie were awesome! Fantastic service and hospitality. Would recommend any family or fr Good sales service but GARBAGE detail service. Tyler and charlie were awesome! Fantastic service and hospitality. Would recommend any family or friend to see them for their next vehicle. Had to go back and forth with the sales manager about 7 times to get the deal I wanted. Wish we could’ve just cut straight to the point on that one. But that’s the game so it’s ok, it’s fun for the right person. Lastly, my only negative experience here was whoever was detailing the vehicles that day. The inside of the car wasn’t wiped down at all. Scuffs and dirt stains on the interior running boards, door panels and dash. Even my boss said it “looked like xxxx they didn’t do anything in here! Did they just spit on a Kleenex?!” when I got to work that night and showed it off to her. That was pretty disappointing and made me feel bad about my brand new car, so I went and detailed it myself. I think the detail person was Reece or Ross or something that day, he should probably be doing something else. Make sure you double check you car on delivery instead of being excited and trusting that person to do a good job. More

Gracias por todos fueron muy amable en todos dieron un excelente servicios espero que sigan asi siempre gracias jesus por tu excelente labor como vendedor excelente servicios espero que sigan asi siempre gracias jesus por tu excelente labor como vendedor More

I was very impressed with the attitude of each person I dealt with. I felt that each of them were truly caring about my purchase. dealt with. I felt that each of them were truly caring about my purchase. More

It is all about the customer! I arrived on a Saturday around noon, not sure if Acura was the right choice for me. The place was very busy and all the sales people were busy, after I arrived on a Saturday around noon, not sure if Acura was the right choice for me. The place was very busy and all the sales people were busy, after about 5 minutes I decided to leave. As I went out to the parking lot, Timi(internet sales) followed me and asked me to come back in and tell her what I needed today. She was friendly and efficient as I explained what type of vehicle I wanted. She immediately got someone to evaluate my vehicle for trade, and then told me she thought they had exactly what I wanted on the lot. She had Juan Martell come over and show me the vehicle, he was extremely knowledgeable about all aspects of the SUV. We did a test drive, as he further explained all the features of the Acura RDX. I felt like he was really interested in my ability to understand every feature of the vehicle. Once the deal was agreed upon, I was in Steven's office to finish the paper work. Steven has an easy going sense of humor, and we quickly worked our way through the many forms to be signed. At that point I was able to drive the vehicle home, with Juan accompanying me, so he could return with my other vehicle. We had a nice visit along the way, and I was pleased that I did not have to worry about getting my second vehicle over to Ocala. I think this was the easiest and most pleasant car buying experience I have ever had, and I have bought a lot of cars in the past 50 years. I would highly recommend this dealership to anyone looking for knowledgeable, friendly folks, with a true understanding of what it means to be customer centric. More