Jenkins Acura

Always a pleasure to deal with in all departments sales finance and service. Always have used sonny as are sales person this is our fourth mdx had a 2012 2014 2016 and now a2020 finance and service. Always have used sonny as are sales person this is our fourth mdx had a 2012 2014 2016 and now a2020 More

Easy to deal with Brandon was referred to me by another friend, he made the whole process super easy & painless. He worked with management to get me more on my trade an Brandon was referred to me by another friend, he made the whole process super easy & painless. He worked with management to get me more on my trade and made sure the vehicle was clean before I even arrived so I could leave as soon as I was done with finance. There was no games or drama, would buy another vehicle from Brandon again no question. More

Everyone at Acura Jenkins treated me like family I have been gone for 10 years I went to Lexus and I came back to Acura guys were great every single one of them gets a 10 been gone for 10 years I went to Lexus and I came back to Acura guys were great every single one of them gets a 10 More

Efficient and friendly service Excellent service from Dave Ditty. I did not have a lot of time and he took care of everything I needed done with time to spare. Charlie was also very Excellent service from Dave Ditty. I did not have a lot of time and he took care of everything I needed done with time to spare. Charlie was also very friendly and informative and sought to give me the best maintenance package for my needs. More

OK but not exceptional BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT BEEN LOYAL CUSTOMER SINCE 2003 GOT documents to prove it. With MY ACURA 95 LEGEND and they say I am NOT Loyal & refused to give me LOYALTY DISCOUNT. More

Excellent service. Bobby was and always is very helpful and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. and concerned that I have all the key information for servicing our 2016 RDX. Good recommendations for pending tire replacements. More

i enjoyed buying my truck they were awsome all of them I WAS REALLY IMPRESSED WITH HOW QUICK MY TRUCK WAS BOUGHT, EVERYONE NICE AND I ENJOYED THE EXPERIENCE A LOT!!!!! THEY AREA A GREAT GROUP .. I WAS REALLY IMPRESSED WITH HOW QUICK MY TRUCK WAS BOUGHT, EVERYONE NICE AND I ENJOYED THE EXPERIENCE A LOT!!!!! THEY AREA A GREAT GROUP .. More

Excellent customer service. Everyone was friendly, nice, and knowledgeable. It was the best dealership experience I've had. They have called several times since my purchase to make sure I am satisfied with and knowledgeable. It was the best dealership experience I've had. They have called several times since my purchase to make sure I am satisfied with my purchase and if I had any questions. Really great service. More

New Acura MDX Purchase-four hour exercise! Small dealership with friendly atmosphere, good responsiveness to inquiries as to model, features, and price data. Being handicapped, I felt a little Small dealership with friendly atmosphere, good responsiveness to inquiries as to model, features, and price data. Being handicapped, I felt a little left out of negotiation discussion directed mainly to my wife. With this disadvantage, I felt fooled by financing arrangements, not always getting strait answers. Result was although neither car purchase fairly negotiated, our trade in was rushed and our car trade was pretty low especially considering low mileage, excellent condition, and good clean maintenance record. Then making token loan for just short period, dealer was favored with discount them, while nothing was passed through for our effort and cooperation. We spent considerable time with loan application, actually unnecessary for us. All in all, whole process took about four hours- far too long, physically Exhausting for me which put me at disadvantage negotiating details of our deal and trade in. That said, original inquiry about car we wanted was handled well by Timi. Wish we could have Negotiated with her more involved, seemed more straight forward. More

The extra touches that made the difference I pretty well knew what I wanted...but finding it and then getting it during this Pandemic was interesting. But Karl worked with me and we hammered o I pretty well knew what I wanted...but finding it and then getting it during this Pandemic was interesting. But Karl worked with me and we hammered out the details on the phone. And he worked to get me the best price he could with as much free upgrades as he could. Granted I bought a loaded 2020 RDX, but there was things he got included. But the best of it all was that he drove it 3.5 hours south to me and was followed by another...now that was service!!!! Just drove it to Illinois from Florida and I love it and all of it's safety features. More