Jenkins Acura

Shawn was a huge help and my salesman was too! I love my new car and I was very happy with my service. I highly recommend Acura in Ocala. new car and I was very happy with my service. I highly recommend Acura in Ocala. More

I had a positive experience in all aspects of my dealings The people I had contact with were friendly and professional. They were fair in all aspects of the deal. I felt very comfortable in all of my contact The people I had contact with were friendly and professional. They were fair in all aspects of the deal. I felt very comfortable in all of my contacts throughout the process. I would not hesitate to recommend Jenkins to any of my friends. And we love the car. More

Excellent experience. I encourage anyone to give them a try for a no-pressure sale. Ron and Steve were amazing to work with. We will be back. try for a no-pressure sale. Ron and Steve were amazing to work with. We will be back. More

Dave,Steve & Charlie were very helpful and professional from beginning to end of the deal. I look forward to doing business with you again despite the 3.5 hour drive! from beginning to end of the deal. I look forward to doing business with you again despite the 3.5 hour drive! More

Always a great experience This is the 3rd MDX I have purchased through Jenkins Acura and my husband has had at least 3 cars from them as well. The experience is always pleasant This is the 3rd MDX I have purchased through Jenkins Acura and my husband has had at least 3 cars from them as well. The experience is always pleasant and quick. The sales group, service, and finance dept. are top notch. A pleasure! More

This is our 3rd lease with Jenkins Acura...the deals just keep getting sweeter! Not only great vehicles but great customer service also. Thank you! keep getting sweeter! Not only great vehicles but great customer service also. Thank you! More

Just bad All lied or misspoke...all of them. From the sales rep to sales manager to closing/credit manager. I had opened a bbb case against acura after the pu All lied or misspoke...all of them. From the sales rep to sales manager to closing/credit manager. I had opened a bbb case against acura after the purchase due to these people who stated "in writing" that the 2020 rdx had android auto. When I went to pick up the vehicle, my phone battery was coincidentally nearly dead, so I didn't test it, but trusted them. Turns out there was no android auto. I have the conversation print screened from my phone. They never denied that they said it because I had the text conversations on my phone. In addition, the closing guy "Sonny" sold me the extended service agreement coupon booklet. I was very clear that I wanted to be sure that the coupons could be used at any Acura dealer. He said it could be used at any Acura dealer. Then I got the booklet in the mail and it says on each page "only valid at Jenkins Acura". It took a great deal of effort, but I got the only helpful person "The new car manager" to refund that on the tail end of the loan. That would not be a refund of the interest though. I will also never take my car in for service to them. I wouldn't write a review like this if it were not fully deserved. I marked the "reason for visit" as sales (used) because it happened to be the used car manager and sales rep who did the deal due to my trade-in for a used vehicle initially, but that changed to new vehicle. I recommend to stay away from this dealership. Key Acura in Gainesville has at least been good to me servicing my car. I gave them a 5 star review thus far. More