Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
New Car purchase I went for a test drive of an MDX and ended up buying the car. Karl DeJean was extremely knowledgeable, courteous and helpful with my transaction. I went for a test drive of an MDX and ended up buying the car. Karl DeJean was extremely knowledgeable, courteous and helpful with my transaction. More
MDX service Bobby Craft is the major reason I do business with Jenkins Acura! Exceptional service - professional, warm and friendly. Makes me feel like I am his b Bobby Craft is the major reason I do business with Jenkins Acura! Exceptional service - professional, warm and friendly. Makes me feel like I am his best customer. More
GM Dern- represents I wrote a review Sunday night, received email responses and a text message early morning Monday by the General Manager himself. I personally thought I wrote a review Sunday night, received email responses and a text message early morning Monday by the General Manager himself. I personally thought my review would be swept underneath the rug like most places but I was pleasantly surprised with David Dern. Him and Lisa (the customer relations mgr) reached out to me to listen to my story and to make things right. I am not a person who is unreasonable. Not one of those people who demands for "free" things or compensation just because- I just want what was promised and proposed to me. David was cool to talk to, he was straight to the point and completely understanding. He stood behind his team as any good leader would but took responsibility as well. Trust me when I say- I was angry, really angry and after talking to him I am a fan. And it's not because he gave me a crazy good deal- but because he showed honesty and compassion. Thanks David! More
Service for TSX While I did not proceed with the service and instead bought a new Acura, I had an excellent experience. The Acura TSX I traded had been serviced at J While I did not proceed with the service and instead bought a new Acura, I had an excellent experience. The Acura TSX I traded had been serviced at Jenkins for many years with excellent results. More
I Love My ACURA TL First rate service for a First Rate car. It is always a pleasure to deal with the people at the Acura Dealership. Bobby Craft is a true asset to thi First rate service for a First Rate car. It is always a pleasure to deal with the people at the Acura Dealership. Bobby Craft is a true asset to this company. More
service Bobby Craft could not have been more accommodating. Because of a medical situation, we were unable to bring the car in for service, Bobby picked or u Bobby Craft could not have been more accommodating. Because of a medical situation, we were unable to bring the car in for service, Bobby picked or up, had it serviced and detailed and returned it the next day. More
Pleasant service experirnce Service done promptly. Dealership has been consistent with their friendly, courteous service over the past 6 years. Questions about service, if any, Service done promptly. Dealership has been consistent with their friendly, courteous service over the past 6 years. Questions about service, if any, have always been dealt with professionally. Their Multi-point inspection and service recommendations have kept our Acura RL running like new. More
Very prompt, accommodating and courteous. My first Acura product and the dealership is amazing both in sales and customer service. Very clean and friendly and professional. Appointment was on My first Acura product and the dealership is amazing both in sales and customer service. Very clean and friendly and professional. Appointment was on time and they gave us a car to use during the service time. More
Excellent Service Just leased my 3rd car, an Acura RDX fr Jenkins Acura in Ocala. They are great to work with and I highly recommend this dealership. Just leased my 3rd car, an Acura RDX fr Jenkins Acura in Ocala. They are great to work with and I highly recommend this dealership. More
Always a pleasure to deal with. I have had a few problems with my car and each time they did their best to make it as comfortable and less of a hassle to me. I have had a few problems with my car and each time they did their best to make it as comfortable and less of a hassle to me. More