Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
Jenkins Service Visit Bobby is a great service representative, very knowledgeable, courteous, and accommodating. The service department is much better now that they have go Bobby is a great service representative, very knowledgeable, courteous, and accommodating. The service department is much better now that they have gotten rid of one offensive employee. More
Great experience We are very happy with our deal. The sales people are extremely pleasant and the facility is nice. All in all a good day for us. We are very happy with our deal. The sales people are extremely pleasant and the facility is nice. All in all a good day for us. More
First oil change and tire rotation From the moment you enter Jenkins Accura, you feel like you are at home. The receptionists are wonderful and welcoming and the sales staff become dea From the moment you enter Jenkins Accura, you feel like you are at home. The receptionists are wonderful and welcoming and the sales staff become dear friends. There is the smell of fresh popped popcorn in the air and then you are enjoying that delicacy. If you are there for service, then you get to meet your service advisor as you leave your car. Once separated, you wait in a special area designed with comfortable chairs, a large TV, coffee, water, soft drinks and even pastries to enjoy. On the day we bought our RDX, several employees came over to congratulate us and make us feel part of the Jenkins Family! You do not find this type of family atmosphere at any other dealership! They are wonderful about explaining everything done to your car in the service area and they even washed ours at this first visit. We could not be happier with our RDX or Jenkins and we enjoy recommending them to all our friends. This is a real car buying experience to enjoy! Thanks Jenkins. More
Great customer care Bobby is by far the most reliable, efficient and friendly service I have encountered at a car dealership. He is a true asset to Jenkins Acura. Bobby is by far the most reliable, efficient and friendly service I have encountered at a car dealership. He is a true asset to Jenkins Acura. More
Quality and Service The Acura dealer in Ocala, FL does things right. Service is exceptional good. The work is done well and on time. I've purchased two new vehicles fr The Acura dealer in Ocala, FL does things right. Service is exceptional good. The work is done well and on time. I've purchased two new vehicles from the (TSX-2007 and TLX-2015). No problems. More
Absolutly the very best My car came back purring like a kitten and looking like new. Thank Acura Crew and a merry Christmas and a Happy New Year to all. Marilyn Dotson My car came back purring like a kitten and looking like new. Thank Acura Crew and a merry Christmas and a Happy New Year to all. Marilyn Dotson More
The absolute best car buying experience I have ever had The professional yet pleasant attitude of everyone I came in contact with at the dealership was so refreshing.. It was customer #1 at all times. I con The professional yet pleasant attitude of everyone I came in contact with at the dealership was so refreshing.. It was customer #1 at all times. I consider Sonny my salesman and he was excellent in every aspect however when I stopped in and he was busy, with no delay at all a coworker stepped in and seamlessly continued on with my car search, questions and requests. This speaks volumes regarding the mission of the dealership that the salesmen work together for the satisfaction of the customers.. It has been by far the most painless car buying experience I have ever experienced. Everyone of the employees listed below were superb in what they did without the dreaded car sales/dealership game playing tactics. More
Superb service experience always. Your service department is always polite, efficient, courteous, and I will continue to come there. Bobby had a loaner car ready for my use, which was Your service department is always polite, efficient, courteous, and I will continue to come there. Bobby had a loaner car ready for my use, which was greatly appreciated. More
Oil change turned into new car purchase I went to Jenkins Acura to have my 2010 Acura MDX serviced. While I was waiting, Karl DeJean offered to show me the new MDX and educate me of the imp I went to Jenkins Acura to have my 2010 Acura MDX serviced. While I was waiting, Karl DeJean offered to show me the new MDX and educate me of the improvements that have been made to the MDX. He took me for a test drive and that was all she wrote. I left with a new MDX! More
Outstanding Service As always, and for the last 9 Acura Legends and RL/RLX vehicles, we have been completely satisfied with both the sales staff and service department. As always, and for the last 9 Acura Legends and RL/RLX vehicles, we have been completely satisfied with both the sales staff and service department. Professionalism is the one word that sums up Jenkins Acura. More