Jenkins Acura

Quality and Service The Acura dealer in Ocala, FL does things right. Service is exceptional good. The work is done well and on time. I've purchased two new vehicles fr The Acura dealer in Ocala, FL does things right. Service is exceptional good. The work is done well and on time. I've purchased two new vehicles from the (TSX-2007 and TLX-2015). No problems. More

Absolutly the very best My car came back purring like a kitten and looking like new. Thank Acura Crew and a merry Christmas and a Happy New Year to all. Marilyn Dotson My car came back purring like a kitten and looking like new. Thank Acura Crew and a merry Christmas and a Happy New Year to all. Marilyn Dotson More

The absolute best car buying experience I have ever had The professional yet pleasant attitude of everyone I came in contact with at the dealership was so refreshing.. It was customer #1 at all times. I con The professional yet pleasant attitude of everyone I came in contact with at the dealership was so refreshing.. It was customer #1 at all times. I consider Sonny my salesman and he was excellent in every aspect however when I stopped in and he was busy, with no delay at all a coworker stepped in and seamlessly continued on with my car search, questions and requests. This speaks volumes regarding the mission of the dealership that the salesmen work together for the satisfaction of the customers.. It has been by far the most painless car buying experience I have ever experienced. Everyone of the employees listed below were superb in what they did without the dreaded car sales/dealership game playing tactics. More

Superb service experience always. Your service department is always polite, efficient, courteous, and I will continue to come there. Bobby had a loaner car ready for my use, which was Your service department is always polite, efficient, courteous, and I will continue to come there. Bobby had a loaner car ready for my use, which was greatly appreciated. More

Oil change turned into new car purchase I went to Jenkins Acura to have my 2010 Acura MDX serviced. While I was waiting, Karl DeJean offered to show me the new MDX and educate me of the imp I went to Jenkins Acura to have my 2010 Acura MDX serviced. While I was waiting, Karl DeJean offered to show me the new MDX and educate me of the improvements that have been made to the MDX. He took me for a test drive and that was all she wrote. I left with a new MDX! More

Outstanding Service As always, and for the last 9 Acura Legends and RL/RLX vehicles, we have been completely satisfied with both the sales staff and service department. As always, and for the last 9 Acura Legends and RL/RLX vehicles, we have been completely satisfied with both the sales staff and service department. Professionalism is the one word that sums up Jenkins Acura. More

New Car purchase I went for a test drive of an MDX and ended up buying the car. Karl DeJean was extremely knowledgeable, courteous and helpful with my transaction. I went for a test drive of an MDX and ended up buying the car. Karl DeJean was extremely knowledgeable, courteous and helpful with my transaction. More

MDX service Bobby Craft is the major reason I do business with Jenkins Acura! Exceptional service - professional, warm and friendly. Makes me feel like I am his b Bobby Craft is the major reason I do business with Jenkins Acura! Exceptional service - professional, warm and friendly. Makes me feel like I am his best customer. More

GM Dern- represents I wrote a review Sunday night, received email responses and a text message early morning Monday by the General Manager himself. I personally thought I wrote a review Sunday night, received email responses and a text message early morning Monday by the General Manager himself. I personally thought my review would be swept underneath the rug like most places but I was pleasantly surprised with David Dern. Him and Lisa (the customer relations mgr) reached out to me to listen to my story and to make things right. I am not a person who is unreasonable. Not one of those people who demands for "free" things or compensation just because- I just want what was promised and proposed to me. David was cool to talk to, he was straight to the point and completely understanding. He stood behind his team as any good leader would but took responsibility as well. Trust me when I say- I was angry, really angry and after talking to him I am a fan. And it's not because he gave me a crazy good deal- but because he showed honesty and compassion. Thanks David! More

Service for TSX While I did not proceed with the service and instead bought a new Acura, I had an excellent experience. The Acura TSX I traded had been serviced at J While I did not proceed with the service and instead bought a new Acura, I had an excellent experience. The Acura TSX I traded had been serviced at Jenkins for many years with excellent results. More