Jenkins Acura
Ocala, FL
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1,220 Reviews of Jenkins Acura
Poppin Bobby It is frustrating when your vehicle has problems and you need to have it serviced. Bobby at Jenkin's Acura makes the experience less frustrating with It is frustrating when your vehicle has problems and you need to have it serviced. Bobby at Jenkin's Acura makes the experience less frustrating with his explanation, options and overall excellent customer service. More
Unlike Any Other!!! I just purchased my 2nd Acura from this dealership. The first experience was lengthy--considering it was my first brand new car purchase. It took some I just purchased my 2nd Acura from this dealership. The first experience was lengthy--considering it was my first brand new car purchase. It took some time to get the car I wanted but they made it happen. My 2nd car was something I wasn't really quite ready for cause I enjoyed driving the 07 TSX. That car has taken us to New Orleans, Tennessee, Miami and Tallahassee with no short-comings. So you can imagine how hard it was to trade up--especially with 2 boys getting only bigger and not smaller :o) I had no interest in looking at the time of my car getting serviced but on the showroom floor there was a 2016 RDX with the most stunning color I've never seen. I have never been interested in SUV's, so I inquired about it and was soon dealing with salesperson Karl DeJean. After some time of talking, both on the phone and off, I signed and drove off the lot with a vehicle that has really come in handy for the many BIG things I have to load in the back. This dealership is incredible in both sales and service. I think I will always buy an Acura and only buy from Jenkins. More
Great Dealership This is my third Acura from Jenkins - first one was purchased in 2004.. the sales staff- Joel and Juan were most helpful in helping me to purchase a R This is my third Acura from Jenkins - first one was purchased in 2004.. the sales staff- Joel and Juan were most helpful in helping me to purchase a RDX. They took the time to go over the new vehicle purchase, the new features, and also answered any questions that I had. I have always felt comfortable with the service department, and trust Bobby and Cindy completely.. They have always given me good advice. More
These people are awesome!!!!! I have never experienced an amazing customer service like I did with Jenkins Acura. Sunny and sterling, I have just one word to describe you both! Out I have never experienced an amazing customer service like I did with Jenkins Acura. Sunny and sterling, I have just one word to describe you both! Outstanding!!!! You both made this shopping experience so much fun! I'm happy with my Honda CRV but let me tell you that I will be going back for my MDX!!! Sterling , your the reason I decided to purchase! You were born for this! Great job and God Bless! I will see you guys again real soon! More
Bobby Craft, Service Advisor ,takes care of my service needs This is my fourth Acura - third MDX. Carl was a pleasure to work with - he went the "extra mile". My service needs are handled by Bobby Craft - tops This is my fourth Acura - third MDX. Carl was a pleasure to work with - he went the "extra mile". My service needs are handled by Bobby Craft - tops. More
new vehicle lease My experience with the Acura staff was very comfortable and helpful. My experience with Steven O'John was exceptional. This sales person on his own My experience with the Acura staff was very comfortable and helpful. My experience with Steven O'John was exceptional. This sales person on his own time came to my home for a review of the technology on my automobile and programmed the remote for my garage. He also realized I was not happy with my first automobile choice and worked with me on an exchange, The personal attention and follow up calls we have received has put pleasure back into the purchase of a beautiful automobile. More
Great experience, our sales rep was great. My wife and I felt very comfortable dealing with everyone that we met with at Jenkins Acura. All were very attentive in listening to our needs and wa My wife and I felt very comfortable dealing with everyone that we met with at Jenkins Acura. All were very attentive in listening to our needs and wants. They did not try to over sell us and sell us something we weren't looking for. Our sales rep was Sonny Khan and he was fantastic, I can't say enough about him. More
Awesome service I recently went to Jenkins acura on 05\14\16 I had been receiving emails text messages ect... When I went I didn't expect to get approved for a car. B I recently went to Jenkins acura on 05\14\16 I had been receiving emails text messages ect... When I went I didn't expect to get approved for a car. But I left that same day in a new car. The people at Jenkins acura used cars are amazing friendly thoughtful and go out of their way to make you happy. I'm glad I didn't ignore the calls emails or text from them They ROCK!!!!!!! My son wants to get a charger as soon as Jenkins acura gets one in please call me I won't let my son go anywhere else but there my daughter is also considering trading her car. You guys stand by your word and make buying a car with poor credit feel like you have the best credit!!!!!!!! I hugged everyone that day😊😊😊😊😊 More
regular maintenance Your service is impeccable. Staff is most amicable and helpful. Over the years, we built a relationship with you guys that is very important to us. Your service is impeccable. Staff is most amicable and helpful. Over the years, we built a relationship with you guys that is very important to us. More
Wonderful experience We are more than happy with our experience at Jenkins. The customer service provided by our salesman, Karl, was more than expected. He went above and We are more than happy with our experience at Jenkins. The customer service provided by our salesman, Karl, was more than expected. He went above and beyond to make our buying experience pleasant and convenient. Extremely happy and highly recommend. More