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Jenkins Acura

Ocala, FL

4.9
1,224 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,224 Reviews of Jenkins Acura

November 08, 2016

Sonny is amazing! Sonny Khan is the most accommodating, helpful, and genuine car dealer. He made buying a car such an easy and enjoyable experience. I would recommend h More

by Wendya2793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Khan
Nov 10, 2016 -

Jenkins Acura responded

Thank you for the glowing review. We appreciate your business and agree Sonny is great!

November 06, 2016

Excellent!! I've always been pleased with both sales and services at Jenkins Acura! Fair, honest and reputable people. I'd highly recommend to everyone. Never hav More

by Pterry42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
Nov 07, 2016 -

Jenkins Acura responded

Thank you for the 5 Star Review!

November 05, 2016

Start to finish everything and everyone did a great job! Computer update and regular servicing was professionally done. Good experience! Always have experienced a courteous and friendly service. More

by davicong2769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett, Mike Carnie, Bobby Craft
Nov 07, 2016 -

Jenkins Acura responded

Thank you for trusting us with the maintenance of your vehicle!

October 22, 2016

Easy buying experience. Sean was great. First class treatment and no hassle. He is a real credit to the dealership. The whole transaction only took two hours. This is our fif More

by Frederick Oberer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Sean Nichols
Oct 24, 2016 -

Jenkins Acura responded

Thank you for being part of the Jenkins Acura family!

October 22, 2016

Service Department Review My wife and I took our RDX in for service without an appointment. We received great service with loaner vehicle as they were busy today and it would More

by Steven&Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett
Oct 24, 2016 -

Jenkins Acura responded

Thank you for trusting us with your vehicle's maintenance.

October 18, 2016

Service & repair. I was very pleased with the promptness of service and the courtesy of all employees. Everyone made me feel welcome and not just a statistic. More

by RDX lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
Oct 24, 2016 -

Jenkins Acura responded

Thank you! Your referrals mean the world to us.

October 17, 2016

Great job guy and girls. Was on schedule, performed the maintenance in a timely manner, and washed and detailed the car very very nicely. I got the appointment I needed and More

by Hitch4short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett
Oct 17, 2016 -

Jenkins Acura responded

Thank you for trusting Jenkins Acura with your vehicle's maintenance. We appreciate your business!

October 16, 2016

Excellent as usual! Another quality product from a very high quality dealership. We are repeat customers and were happy to return. 10 star service from EVERYONE at Jenki More

by Marykess1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Sonny Khan, Bobby Craft
Oct 17, 2016 -

Jenkins Acura responded

Thank you for trusting us with your business. We appreciate you remaining part of the Jenkins Acura Family!

October 07, 2016

worst experience ever I bought a car here and i have had nothing but bad luck with it. I would never purchase another vehicle from them again. I have had so many problems w More

by jdmsdh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joel
Oct 10, 2016 -

Jenkins Acura responded

Sir/Ma'am, I'm sorry to hear your vehicle has given you problems. We would love an opportunity to help you get into a vehicle you're happy with. Please call Customer Relations at 352-867-1800 ext. 3524 to speak about your concerns. Thank you!

Oct 31, 2016 -

Jenkins Acura responded

I am the Customer Relations Manager with Jenkins Hyundai in Leesburg. I noticed you said you worked with Joel, but we do not have a Joel. Your negative experience is very concerning to me, please give me a call at the dealership. ~Kimberly Crews, 352-326-3585 ext. 4313

Dec 19, 2016 -

Jenkins Acura responded

Your negative experience is concerning to me. We pride ourselves in excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact our Customer Relations Manager, Kimberly Crews at 352-396-2324

September 18, 2016

Look no further. Jenkins Acura is the place to buy a car. I actually enjoyed buying my 2017 MDX - Technology at Jenkins Acura. I was so pleased with the experience (sales price, trade-in value and service de More

by John E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McArdle, Charlie Patterson, Cindy Duckett, Steven O'John, Charles Huxoll, Bobby Craft
Sep 19, 2016 -

Jenkins Acura responded

Thank you for the 5 Star Rating!

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