Back

Jenkins Acura

Ocala, FL

4.8
1,220 Reviews

2025 SW College Rd

Ocala, FL

34471

Directions

By Type

1,220 Reviews of Jenkins Acura

October 22, 2016

Easy buying experience. Sean was great. First class treatment and no hassle. He is a real credit to the dealership. The whole transaction only took two hours. This is our fif More

by Frederick Oberer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Sean Nichols
Oct 24, 2016 -

Jenkins Acura responded

Thank you for being part of the Jenkins Acura family!

October 18, 2016

Service & repair. I was very pleased with the promptness of service and the courtesy of all employees. Everyone made me feel welcome and not just a statistic. More

by RDX lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
Oct 24, 2016 -

Jenkins Acura responded

Thank you! Your referrals mean the world to us.

October 17, 2016

Great job guy and girls. Was on schedule, performed the maintenance in a timely manner, and washed and detailed the car very very nicely. I got the appointment I needed and More

by Hitch4short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett
Oct 17, 2016 -

Jenkins Acura responded

Thank you for trusting Jenkins Acura with your vehicle's maintenance. We appreciate your business!

October 16, 2016

Excellent as usual! Another quality product from a very high quality dealership. We are repeat customers and were happy to return. 10 star service from EVERYONE at Jenki More

by Marykess1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Sonny Khan, Bobby Craft
Oct 17, 2016 -

Jenkins Acura responded

Thank you for trusting us with your business. We appreciate you remaining part of the Jenkins Acura Family!

October 07, 2016

worst experience ever I bought a car here and i have had nothing but bad luck with it. I would never purchase another vehicle from them again. I have had so many problems w More

by jdmsdh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joel
Oct 10, 2016 -

Jenkins Acura responded

Sir/Ma'am, I'm sorry to hear your vehicle has given you problems. We would love an opportunity to help you get into a vehicle you're happy with. Please call Customer Relations at 352-867-1800 ext. 3524 to speak about your concerns. Thank you!

Oct 31, 2016 -

Jenkins Acura responded

I am the Customer Relations Manager with Jenkins Hyundai in Leesburg. I noticed you said you worked with Joel, but we do not have a Joel. Your negative experience is very concerning to me, please give me a call at the dealership. ~Kimberly Crews, 352-326-3585 ext. 4313

Dec 19, 2016 -

Jenkins Acura responded

Your negative experience is concerning to me. We pride ourselves in excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact our Customer Relations Manager, Kimberly Crews at 352-396-2324

September 18, 2016

Look no further. Jenkins Acura is the place to buy a car. I actually enjoyed buying my 2017 MDX - Technology at Jenkins Acura. I was so pleased with the experience (sales price, trade-in value and service de More

by John E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McArdle, Charlie Patterson, Cindy Duckett, Steven O'John, Charles Huxoll, Bobby Craft
Sep 19, 2016 -

Jenkins Acura responded

Thank you for the 5 Star Rating!

September 18, 2016

Excellent service!! I went to dealership to just look at the new 2017 MDX's and was offered such a great deal, I decided to trade in my 2014 MDX a little sooner that expe More

by karen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John
Sep 19, 2016 -

Jenkins Acura responded

Thank you for being part of the Jenkins Family!

September 17, 2016

Steven ojohn is ur guy! Steven ojohn is a great salesman! Friendly honest and genuine! I def won't use anyone else.. especially now that I know he can get ANY cars! More

by Samsblessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'John
Sep 19, 2016 -

Jenkins Acura responded

Thank you for the glowing review! Your referrals mean the world to us.

August 22, 2016

Sonny did a great job. I would buy from him again. Sonny did not pressure us at all, and spent lots of time explaining the SUV to us. We also took a long test drive and Sonny was not in any hurry to ge More

by crosley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Khan
Aug 23, 2016 -

Jenkins Acura responded

Thank you for the positive review. Sonny is a great member of our team. Your referrals mean the world to us. Welcome to the Jenkins Family!

August 11, 2016

Excellent customer service From the time I walked in the showroom until closing I was treated as though I was their only Customer. Every question was answered in detail some ans More

by Gator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl,, Hux
Aug 12, 2016 -

Jenkins Acura responded

Thank you for trusting us with your vehicle purchase. We appreciate you being part of the Jenkins Family. And your referrals mean the world to us!

...
114
...