
Jenkins Acura
Ocala, FL
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1,230 Reviews of Jenkins Acura

AWESOME!! I was a little apprehensive at first. All of that was quickly put aside as the managers, customer service people, and everyone involved made my husban I was a little apprehensive at first. All of that was quickly put aside as the managers, customer service people, and everyone involved made my husband and I feel comfortable. Yes, they were awesome and so is MY NEW CAR!!!!!! Many thanks to all of you. More
$4500 Markup over MSRP. Watch out for the Price Adjustment! I came in ready to purchase my new car only to find out after test driving that they wanted to charge an additional $4500 over the MRSP for the car. I I came in ready to purchase my new car only to find out after test driving that they wanted to charge an additional $4500 over the MRSP for the car. I was told its for paint protection, pinstripes and mudflaps. Really. $4500 over MSRP. I was also told most people pay it. Well Jenkins is taking advantage of customers if that's the case and I would run far away from them. The salesperson was okay but his manger fed him typical lines to justify them making a $5700 total profit after also marking up the rate if I signed up. No thanks. Please be aware. After finding out total cost for the added parts and paint and interior protection is only $475. Yes. And they had over a $4500 markup. Check the additional sticker to the right of the manufacturer sticker they add. It's a rip off. Avoid the Sales Manager after trying to gouge he couldn't even come out of his office to speak to me. They are taking advantage of folks. More

Great service Wonderful customer? service, a truly great car buying experience. Most definitely will recommend to others and be a return customer in the future! Lo Wonderful customer? service, a truly great car buying experience. Most definitely will recommend to others and be a return customer in the future! Look forward to the future business More
Oil Change Personnel very helpful and courteous. Car always serviced promptly.Had just an oil change this time but when it is an extended service the service is Personnel very helpful and courteous. Car always serviced promptly.Had just an oil change this time but when it is an extended service the service is still excellent. More

Great dealership! Never seen a dealership that works so hard to put you in a vehicle! This place is awesome, Honest guys that work hard for you. Didn't think I would qu Never seen a dealership that works so hard to put you in a vehicle! This place is awesome, Honest guys that work hard for you. Didn't think I would qualify for a vehicle but they made the magic work. More
Great people, great service, great product! I am a long time customer of Jenkins Acura. I purchased my first Acura TL in 2005 and maintained service through Jenkins Acura service department for I am a long time customer of Jenkins Acura. I purchased my first Acura TL in 2005 and maintained service through Jenkins Acura service department for NO other reason than Bobby Craft. And when I needed to purchase my next vehicle, there was no doubt I was headed back to Jenkins Acura for another Acura. The sales team was great! John, Sonny, Jason, and Steven took care of everything and I didn't feel like I got raked over the coals (haha!). I have and will continue to refer friends and family to Jenkins Acura and I will continue to have my service maintained by Bobby Craft, Pete, and Jeff. Thank you Jenkins Acura for making me feel secure with my vehicles so my time and energy is focused on what's really important in life- family. More

Excellent service I got what I wanted for the price I needed. Excellent customer service. I will be doing more business in the future. Our daughter is very happy with h I got what I wanted for the price I needed. Excellent customer service. I will be doing more business in the future. Our daughter is very happy with her graduation gift!! Thanks Mr. Curtis More
Oil filter tire rotation Always helpful in working with me on appointment time so it's not a very long wait at the dealership also enjoy the snacks popcorn doughnuts etc Always helpful in working with me on appointment time so it's not a very long wait at the dealership also enjoy the snacks popcorn doughnuts etc More
Professional, honest, and efficient Simply stated; when evaluating an Automobile dealership we look for an organization that skips the double talk, unrealistic discounts, inflated trade Simply stated; when evaluating an Automobile dealership we look for an organization that skips the double talk, unrealistic discounts, inflated trade in values that result in an increase to the prices of their products. We look for the same characteristics when we evaluate the service department. During our last service visit I explained to Bobby that I would receive all the services I required and offered under the terms of an oil change coupon I received by email opposed to another coupon for almost double the amount that offered services I did not require at this time. Without hesitation, Bobby agreed... More
Outstanding Sonny Khan was excellent in explaining everything about the car, navigation, etc. He let us drive the car to experience the way it rode on the road Sonny Khan was excellent in explaining everything about the car, navigation, etc. He let us drive the car to experience the way it rode on the road. He was also training someone else. He was very professional. More