Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
Excellent service and a pleasure to work with Every time I have service done on my Vehicle Bobby and the service department give Excellent customer support and service. That’s why I Love dealing w Every time I have service done on my Vehicle Bobby and the service department give Excellent customer support and service. That’s why I Love dealing with your Dealership. More
AMAZING sales and service We recently purchased our 4th vehicle from Karl at Jenkins Acura. He made the whole process enjoyable and I will not buy from anywhere else ever again We recently purchased our 4th vehicle from Karl at Jenkins Acura. He made the whole process enjoyable and I will not buy from anywhere else ever again. His calm demeanor makes a nerve wracking decision feel relaxed. The finance department went over and above as well to ensure that we got the best rate. The service department is outstanding as well. Any time we need anything done, we are treated respectfully and get timely appointments. I just can’t say enough good things about this dealership. More
Great Always nice and you never have to wait around long like you may at other dealers. Would recommend to others and continue future service at Jenkins Always nice and you never have to wait around long like you may at other dealers. Would recommend to others and continue future service at Jenkins More
Service This is by far the best dealership for servicing. Friendly people. Bobby Craft is a fantastic guy. This is the only dealership that treats you like yo This is by far the best dealership for servicing. Friendly people. Bobby Craft is a fantastic guy. This is the only dealership that treats you like your special. I go to Jeep and Toyota but you are just a number, no special treatment. Good job Acura Ocala. More
Great experience. Got most done by phone prior. Dana and Steve were awesome. Would recommend and deal with them again. See for yourself. Great people. experience. Got most done by phone prior. Dana and Steve were awesome. Would recommend and deal with them again. See for yourself. Great people. More
We are pleased with our new car. All staff was courteous and friendly. Karl was interested in our needs, and very helpful.agree It took awhile for us to agree on price All staff was courteous and friendly. Karl was interested in our needs, and very helpful.agree It took awhile for us to agree on price More
Excellence in all respects Our new RLX with Advanced package SH-AWD is an exceptional vehicle and a joy to drive. The safety features employing the latest technologies were esp Our new RLX with Advanced package SH-AWD is an exceptional vehicle and a joy to drive. The safety features employing the latest technologies were especially appealing. However, I do not believe that we would have purchased the car if not for Sonny Khan, our sales consultant. We have never experienced so thorough a test drive. Sonny patiently explained and had us experience all the new features. Every question was answered in depth, and then the system concerned was demonstrated. The time spent with Sonny was so reassuring and pleasurable, that we decided to trade-in our perfectly fine 2015 RLX (which met all our needs) for the new RLX which exceeded all our needs, The high speed and low speed with traffic test drive was simply that favorable an experience -- thanks to Sonny. More
Great car, great service. Our salesperson Sonny went the extra step to make our experience great and to finalize the sale of our vehicle. I highly recommend Sonny and Jenkins A Our salesperson Sonny went the extra step to make our experience great and to finalize the sale of our vehicle. I highly recommend Sonny and Jenkins Acura. More
Bobby Craft I bring my car to Jenkins Acura because of Bobby Craft. I completely trust his advice. He has looked after my cars for nine years. He is not only c I bring my car to Jenkins Acura because of Bobby Craft. I completely trust his advice. He has looked after my cars for nine years. He is not only car service professional, he is a friend! More
A1+ and More! This dealership is one for the books in my opinion. It was time for service on my RDX. So due to the time I get home in the wee hours of the night, I This dealership is one for the books in my opinion. It was time for service on my RDX. So due to the time I get home in the wee hours of the night, I filled out the information online at their website. When the day came for my appointment I headed over to Ocala and pulled into the driveway and was greeted in the usual welcome format I get every time I visit. Service Manager Bobby Craft got me all the paperwork for the write-up and I was soon laying in the lounge area listening to my headphones. Inadvertently, I was awakened by Cindy Duckett who informed me that my RDX was ready! I was sooo comfortable in the chairs they have that I fell asleep---or I was a bit more tired than I thought. In any case, when I checked my watch to see how much time had passed, it was only a 45-minute wait!! I couldn't believe that it was that short of a wait but no complaints! When my wife took her car into her dealership(BMW)she was there for a wheel alignment and tire replacement(1 tire mind you)and her total time there was over 5 hours!!! I think that the letters BMW stand for BIG MOTHER--- WAIT. When I told her how short my wait was, she says, "I need to come to THAT dealership!" I guess time will tell if she decides to trade up or not. GREAT JOB BOBBY AND CINDY AND THE ENTIRE CREW!! More