Jenkins Acura
Ocala, FL
Filter Reviews by Keyword
By Type
1,224 Reviews of Jenkins Acura
routine maintenance Had a pleasant experience with the service writer "Mike Carnie & Service Mgr. Cindy Duckett" and the minimum wait time for my routine oil change. Alw Had a pleasant experience with the service writer "Mike Carnie & Service Mgr. Cindy Duckett" and the minimum wait time for my routine oil change. Always a pleasure doing business with Jenkins Acura of Ocala and enjoying my 5th MDX purchased here. More
service visit We had the most pleasant service rep take care of us. He gave us regular updates and made sure we knew what was going on. we enjoyed the coffee and do We had the most pleasant service rep take care of us. He gave us regular updates and made sure we knew what was going on. we enjoyed the coffee and donuts and the relaxing atmosphere of the waiting room. Service was great and we didn't have to wait very long at all. You get 5 stars!!! More
First Impression My first experience with Jenkins Acura was positive. They were prepared for the appointment with nothing to fill out except for a signature. Not many My first experience with Jenkins Acura was positive. They were prepared for the appointment with nothing to fill out except for a signature. Not many people like waiting, but the experience here was pleasant; having a nice coffee/tea area, and a large screen TV with comfortable seating. Service was performed to my satisfaction in a timely manner. First impressions are important and this one left me impressed. More
A Dealer that pampers it's customers I bought a used car, and service contract here, so I go for oil changes, tire rotation etc. It is always a pleasure to go there. Friendly, efficie I bought a used car, and service contract here, so I go for oil changes, tire rotation etc. It is always a pleasure to go there. Friendly, efficient, people - all of them ! Great service, comfortable waiting area with all sorts of little touches - snacks and assorted drinks, , TV, reading material, good background music, immaculate bathrooms, regular updates on progress of service, thorough paperwork, and accurate estimate of wait time. No complaints - not a one ! More
Excellent, as we have come to expect! Jenkins Acura sets the standard for excellent customer service in the Marion County and surrounding area. We have purchased five vehicles from this Jenkins Acura sets the standard for excellent customer service in the Marion County and surrounding area. We have purchased five vehicles from this dealership and the experience cannot be surpassed. Jenkins Acura is the best Dealership. Bobby Kraft sees to every detail of our service requirements and goes above and beyond to make servicing our Acura a 100% positive experience The service department, including Cindy, works as a team to put the customer first and not only meet but surpass our expectations. More
Awesome service! As always, I am in and out with no disruption to my busy day. Bobby Craft is a pleasure to work with. Recommend him highly! As always, I am in and out with no disruption to my busy day. Bobby Craft is a pleasure to work with. Recommend him highly! More
Service The staff was ready at my appointment time and check in was quick. The loaner car was right there and ready. The service was completed in a timely man The staff was ready at my appointment time and check in was quick. The loaner car was right there and ready. The service was completed in a timely manner. The staff was very friendly. More
Outstanding experience They went above and beyond. Our salesman car was fantastic honest and worked hard to help us and he was very patient with us. The finance manager was They went above and beyond. Our salesman car was fantastic honest and worked hard to help us and he was very patient with us. The finance manager was brutally honest and upfront. They both Have my thanks More
Awesome! Dealership spotless and everyone very helpful and friendly. Food and drinks provided make your wait for service much more enjoyable! Treated with gr Dealership spotless and everyone very helpful and friendly. Food and drinks provided make your wait for service much more enjoyable! Treated with great respect and everyone aimed to please. More
RDX dash warning light Bobby is great to work with and does an outstanding job in representing your dealership. Plus, the quality of work done is excellent and I appreciate Bobby is great to work with and does an outstanding job in representing your dealership. Plus, the quality of work done is excellent and I appreciate the loner RDX. More