Jenkins Acura

Purchase The salesman was very knowledgeable and attentive. I must say the first number given to me for my trade in was insulting, but we were able to come t The salesman was very knowledgeable and attentive. I must say the first number given to me for my trade in was insulting, but we were able to come to an agreement. The process took a long time even the next day when I picked up my new RDX. But, the salesman did a good job keeping me informed. One suggestion is to do a better job cleaning the front windshield. Mine was not very clean which was disappointing. Other than these couple of issues the experience was a good one. More

Too early to tell There are a few outstanding issues unresolved so my comments are limited. My second time with Dealership. Hopefully resolved some misunderstandings. H There are a few outstanding issues unresolved so my comments are limited. My second time with Dealership. Hopefully resolved some misunderstandings. However, need to comment on the car itself. (1) Engine growl is really annoying. (2) Car delivered with poor preparation. All four tires have four different PSI from 33 to 29. (3) I knew that the car did not come with a spare but thought there was an emergency kit in the car...but alas, all that is provided is a rusty jack...for what purpose, I am unclear. My Cadillac has an air pump with filler in case of puncture. Hopefully when I bring the car in for the 1000 review, these issues can be resolved. More

Satisfied Customer - Car Service Had my first service at Jenkins prior to a trip. The staff were very helpful, the reception area was very nice. My car was serviced in a timely mann Had my first service at Jenkins prior to a trip. The staff were very helpful, the reception area was very nice. My car was serviced in a timely manner and I was very happy. More

Top Notch Team Acura should be very proud of the personal working at Jenkins Acura. Both the Acura automobile and the employees there are first class. Everyone th Acura should be very proud of the personal working at Jenkins Acura. Both the Acura automobile and the employees there are first class. Everyone there was so polite, informative and responsive to my needs. Karl DeJean - Five years ago I bought an Acura and Karl was my sales person. I was lucky to have him again with my purchase of a new 2019 Acura. He is very professional, knowledgeable, personable and just a delight to work with. He presents himself well, he takes the time to educate and train you, and he doesn’t pressure you. Bobby Craft - Bobby is a very happy person and has many smiles. He is one of the first persons in service that greets you, and above all puts you at ease. He also keeps you informed during your stay at Acura. Charlie Patterson - the Friendly Finance man, he too keeps smiling and knows his job. Everyone that works a Jenkins Acura, Receptionist, Cashiers, Service, Sales, Finance are First Class. More

1sr time accura buyer Very respectful, never pressured us, sat with us 3 times and made a good deal for all. We really appreciate being treated like adults. The staff, Chri Very respectful, never pressured us, sat with us 3 times and made a good deal for all. We really appreciate being treated like adults. The staff, Chris in particular was very knowledgeable. More

Helpful They was very helpful when I need them the most I appreciate everything they did it was nice and courtesy and I recommend anyone today store They was very helpful when I need them the most I appreciate everything they did it was nice and courtesy and I recommend anyone today store More

job done right & in timely manner Bobby is a pleasure to work with. He confirms work request, explains any additional work needed & reviews all costs. No surprises & work is usually Bobby is a pleasure to work with. He confirms work request, explains any additional work needed & reviews all costs. No surprises & work is usually completed when stated. More

Always a pleasant experience I have been dealing with Karl DeJean for about 2 years now and he always takes care of me with any concerns or issues I have. He even helps set up my I have been dealing with Karl DeJean for about 2 years now and he always takes care of me with any concerns or issues I have. He even helps set up my appointments for service and then Bobby takes over and does a great job. Thanks again for the great service!! More

We are always very pleased with their service and staff. Great service, We have been going to Jenkins service for more than 10 years now. We bought our Acura from them. Bobby Craft is always there for us whe Great service, We have been going to Jenkins service for more than 10 years now. We bought our Acura from them. Bobby Craft is always there for us when we need help, also the staff, they are all friendly and helpful. More