
Jenkins Acura
Ocala, FL
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1,229 Reviews of Jenkins Acura
Always good service. Friendly people! I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to a number of folks. More
Always Excellent I had been told at another dealership (Honda). that I needed a transmission flush. My Acura technician (I don’t remember his name) told me that the f I had been told at another dealership (Honda). that I needed a transmission flush. My Acura technician (I don’t remember his name) told me that the flush was not recommended until 75,000 miles, (I only had 36,000). Thank goodness that the Acura technician was looking after me, and I didn’t have to have the transmission flush at this time. I also want to thank Karl Dejean, he originally sold me my car and every time I’m at the Jenkins Acura dealership he always as time to talk to me. He is very pleasant and professional. The employees that check me in are so nice and they seem to work well together. The are happy people. More
Jenkins Acura Review Prompt, professional and courteous. On time service, explain all work to be done prior to doing it, review of work after it is done. Pleasant staff Prompt, professional and courteous. On time service, explain all work to be done prior to doing it, review of work after it is done. Pleasant staff who keep you informed of timeline for completion. Great experience More
Excellence in customer service I came in loving the car I was driving just to have a look and I had 2 great salespeople and an excellent finance person that made the whole buying ex I came in loving the car I was driving just to have a look and I had 2 great salespeople and an excellent finance person that made the whole buying experience a pleasure!! I DON'T say THAT about buying a car, ever!! LOL!! I received a service plan that gives me free oil changes and discounts on other services, TOO. GREAT place to do business. Highly recommend. More
Lease turn-in/new lease Good work by John but all-in-all the Acura RDX lease is way overpriced. I may look for another make at a much lower price next time. In other words, I Good work by John but all-in-all the Acura RDX lease is way overpriced. I may look for another make at a much lower price next time. In other words, I’m paying way above Acura advertised new car lease prices. More
Great Service As usual, Mike Carnie took great care of me and my car. On-time, no fuss, no muss.... I used to go to other places for routine oil changes and maint As usual, Mike Carnie took great care of me and my car. On-time, no fuss, no muss.... I used to go to other places for routine oil changes and maintenance, but since Jenkins offers such great deals on these services, I now go there. More
Taking the time to make my purchase perfect I had a trim piece come loose shortly after taking delivery of my 2019 Acura RDX. The sales person actually spotted it and made sure I was aware, and I had a trim piece come loose shortly after taking delivery of my 2019 Acura RDX. The sales person actually spotted it and made sure I was aware, and helped make an appointment to correct the minor problem. Easy as could be. Great service and sales department! More
Good experience with deal Steven was a pleasure to deal with. I felt I was reshed thru the F&I portion as closing time had gone and I still have a concern on what is covered, w Steven was a pleasure to deal with. I felt I was reshed thru the F&I portion as closing time had gone and I still have a concern on what is covered, what I need and what I will never use. Your dealership is two hours away so it is not convenient to drop by for questions. I know sonny received all his awards for getting the dealership ever last bit of profit. However compassion for the elderly would be nice. Stan oneil More
Service sucks Bought a used car and paid cash within the first week the trunk latch broke.when I bought the car they told me I had a 7 day buy back and a 30day warr Bought a used car and paid cash within the first week the trunk latch broke.when I bought the car they told me I had a 7 day buy back and a 30day warrenty if anything goes wrong. Within the first couple of days the latch on the truck broke. We contacted them and they said to bring it and they would take care of it, Now they refuse to fix it. They truley are a typical used crooked car lot that tell lies to sell the car. More
Tire repair Was treated courteously from start to finish. When checked in, was given an estimate of how long the repair would take. Overall, a pleasant experien Was treated courteously from start to finish. When checked in, was given an estimate of how long the repair would take. Overall, a pleasant experience by a professional staff. More