Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
Great Service As usual, Mike Carnie took great care of me and my car. On-time, no fuss, no muss.... I used to go to other places for routine oil changes and maint As usual, Mike Carnie took great care of me and my car. On-time, no fuss, no muss.... I used to go to other places for routine oil changes and maintenance, but since Jenkins offers such great deals on these services, I now go there. More
Taking the time to make my purchase perfect I had a trim piece come loose shortly after taking delivery of my 2019 Acura RDX. The sales person actually spotted it and made sure I was aware, and I had a trim piece come loose shortly after taking delivery of my 2019 Acura RDX. The sales person actually spotted it and made sure I was aware, and helped make an appointment to correct the minor problem. Easy as could be. Great service and sales department! More
Good experience with deal Steven was a pleasure to deal with. I felt I was reshed thru the F&I portion as closing time had gone and I still have a concern on what is covered, w Steven was a pleasure to deal with. I felt I was reshed thru the F&I portion as closing time had gone and I still have a concern on what is covered, what I need and what I will never use. Your dealership is two hours away so it is not convenient to drop by for questions. I know sonny received all his awards for getting the dealership ever last bit of profit. However compassion for the elderly would be nice. Stan oneil More
Service sucks Bought a used car and paid cash within the first week the trunk latch broke.when I bought the car they told me I had a 7 day buy back and a 30day warr Bought a used car and paid cash within the first week the trunk latch broke.when I bought the car they told me I had a 7 day buy back and a 30day warrenty if anything goes wrong. Within the first couple of days the latch on the truck broke. We contacted them and they said to bring it and they would take care of it, Now they refuse to fix it. They truley are a typical used crooked car lot that tell lies to sell the car. More
Tire repair Was treated courteously from start to finish. When checked in, was given an estimate of how long the repair would take. Overall, a pleasant experien Was treated courteously from start to finish. When checked in, was given an estimate of how long the repair would take. Overall, a pleasant experience by a professional staff. More
Very accommodating I made an appointment that was not in their system. This was my fault because I previously owned a Hyundai and called them (also Jenkins) by mistake. I made an appointment that was not in their system. This was my fault because I previously owned a Hyundai and called them (also Jenkins) by mistake. The person on the phone didn’t clue in either. Jenkins Acura was great to not make me come back. They completed the service anyway and did it in a short amount of time. They were able to get me to work as well. I really appreciated that! They even noticed that my prepaid service coupons were incorrect, are having them fixed and mailing me new ones. Thank you! More
Job well done Thanks for another great experience. Did a 30K service. Got a loaner and the car was ready exactly when they said it would. Thanks for making it easy Thanks for another great experience. Did a 30K service. Got a loaner and the car was ready exactly when they said it would. Thanks for making it easy More
Used car review. Found and purchased used SUV. Good price and sales experience. Very honest staff and helpful. The vehicle was clean and ready for delivery on time. Al Found and purchased used SUV. Good price and sales experience. Very honest staff and helpful. The vehicle was clean and ready for delivery on time. All paperwork was completed as agreed. More
Rob Everett I've been doing business with Jenkins Acura for over 10 years now and Rob has been the go to person, he knows how to find your needs, make you feel we I've been doing business with Jenkins Acura for over 10 years now and Rob has been the go to person, he knows how to find your needs, make you feel welcome and part of the family. His honesty and going above and beyond is what keeps me going over and over to Jenkins Acura along with Bobby Craft also an amazing employee. They have an amazing team that takes care of you. Customer Service is number one to me. These people go above and beyond. Thank you Jenkins for having employees like these. More
Excellent Jenkins Acura Ocala FL gives me the best service of any shop I have used. Cindy Duckett and Bobby Kraft genuinely care about their customers. Jenkins Acura Ocala FL gives me the best service of any shop I have used. Cindy Duckett and Bobby Kraft genuinely care about their customers. More