Jenkins Acura

Bobby Craft is the best. The service center was slammed when we went, but we had an appointment. It took a little longer than usual, but the work was wonderful. The service center was slammed when we went, but we had an appointment. It took a little longer than usual, but the work was wonderful. More

Recall items replaced Excellent service; repair work handled in a timely manner; and due to project time required for the work, a loaner of same style as my car was provide Excellent service; repair work handled in a timely manner; and due to project time required for the work, a loaner of same style as my car was provided while work was being preformed. More

Service and sales As I have said many times, your Service Department is your biggest sales force, they are awesome. Love dealing with Bobby Craft. Sean Nichols is alwa As I have said many times, your Service Department is your biggest sales force, they are awesome. Love dealing with Bobby Craft. Sean Nichols is always a pleasure to deal with and did a great job of getting me into a better car with a great deal. More

Have your used car checked out by a neutral party! I bought a Mercedes SLK here with 17k miles on it. I was told it belonged to an elderly customer of theirs. It appeared to be in excellent condition I bought a Mercedes SLK here with 17k miles on it. I was told it belonged to an elderly customer of theirs. It appeared to be in excellent condition. Six months later, it needed tires, a battery and was making a loud engine noise that could not be diagnosed or reproduced when at my local Mercedes dealer. Then the retractible roof failed. Water poured in during a rainstorm and this was not a drip. Water was dumping in my lap as I drove. Back to my local dealer only to be told the entire roof has to be replaced and the cost is nearly 7k. So now, I am into this car for what I could have gotten a new car for, with a warranty. The car has been at the Mercedes dealer going on three weeks now while I drive a loan, at my expense. I did email Jenkins and never heard a word back from them. I encourage anyone considering purchasing a used car here to have it checked out thoroughly. More

Service The Service Department was excellent as usual. Everything was done to my complete satisfaction. Everyone was very professional. I feel confident that The Service Department was excellent as usual. Everything was done to my complete satisfaction. Everyone was very professional. I feel confident that my car was checked out to make my car safe for me. More

Always good service. Friendly people! I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to I've dealt with Jenkins Acura for .serveral years, two MDXes. The service is always thorough, friendly and professional. I have recommended Jenkins to a number of folks. More

Always Excellent I had been told at another dealership (Honda). that I needed a transmission flush. My Acura technician (I don’t remember his name) told me that the f I had been told at another dealership (Honda). that I needed a transmission flush. My Acura technician (I don’t remember his name) told me that the flush was not recommended until 75,000 miles, (I only had 36,000). Thank goodness that the Acura technician was looking after me, and I didn’t have to have the transmission flush at this time. I also want to thank Karl Dejean, he originally sold me my car and every time I’m at the Jenkins Acura dealership he always as time to talk to me. He is very pleasant and professional. The employees that check me in are so nice and they seem to work well together. The are happy people. More

Jenkins Acura Review Prompt, professional and courteous. On time service, explain all work to be done prior to doing it, review of work after it is done. Pleasant staff Prompt, professional and courteous. On time service, explain all work to be done prior to doing it, review of work after it is done. Pleasant staff who keep you informed of timeline for completion. Great experience More

Excellence in customer service I came in loving the car I was driving just to have a look and I had 2 great salespeople and an excellent finance person that made the whole buying ex I came in loving the car I was driving just to have a look and I had 2 great salespeople and an excellent finance person that made the whole buying experience a pleasure!! I DON'T say THAT about buying a car, ever!! LOL!! I received a service plan that gives me free oil changes and discounts on other services, TOO. GREAT place to do business. Highly recommend. More

Lease turn-in/new lease Good work by John but all-in-all the Acura RDX lease is way overpriced. I may look for another make at a much lower price next time. In other words, I Good work by John but all-in-all the Acura RDX lease is way overpriced. I may look for another make at a much lower price next time. In other words, I’m paying way above Acura advertised new car lease prices. More