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Jenkins Acura
Ocala, FL
1,229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,229 Reviews of Jenkins Acura
November 12, 2019
My car is NICE!!! Finalizing the deal was a little timely because things had changed from original plan, but it was worth it! They showed me one car and the rest is hi Finalizing the deal was a little timely because things had changed from original plan, but it was worth it! They showed me one car and the rest is history! More
by javonter1
Verified CustomerEmployees Worked With
Sonny Khan, Steven O'John, David Ditty
November 12, 2019
Clean and neat besides dough nuts you should have bagels you should have the door sills wiped after the car washed Very clean dealership and the bathroom was clean besides dough nuts you should have bagels you should have the door sills wiped after the car washed Very clean dealership and the bathroom was clean More
by DLZDHZ
Employees Worked With
Cindy Duckett, Sonny Khan, David Ditty
November 12, 2019
We brought our vehicle in for a clicking noise the technician could not find the noise, and did not know what it could be. We video'd the noise last Friday and emailed it to the service department the technician could not find the noise, and did not know what it could be. We video'd the noise last Friday and emailed it to the service department and have not heard any news. The points that concern me: Service man (not technician) were like its not covered, before they even found the problem, I had called and was told my warranty was expired, when it wasn't. And waiting on a return call on the noise, assume the service dept, speaks to technician, or we just bring vehicle back in. More
by DENISETESTAI1919
Employees Worked With
Larry Johnson, Sean Nichols, Steven O'John, Bobbi Jo Jacobowitz, Danny Cowan
November 10, 2019
Great customer service! Brought our car in for an oil change and check up on maintenance. Received a loaner car while work was being completed. Everyone we spoke with was ver Brought our car in for an oil change and check up on maintenance. Received a loaner car while work was being completed. Everyone we spoke with was very professional, friendly and knowledgeable. We have been coming to this dealer for over two years for our car maintenance. More
by Deb416
Employees Worked With
Cindy Duckett, Bobby Craft
November 06, 2019
No Pressure...Great Experience I don't enjoy purchasing vehicles but they're just so darn handy when you have to get from point A to point B within a certain time frame. Low pressu I don't enjoy purchasing vehicles but they're just so darn handy when you have to get from point A to point B within a certain time frame. Low pressure sales and friendly faces are never a bad thing when trying to earn someone's business. We felt comfortable and at ease from the moment we stepped into the dealership…maybe it was the smell of coffee……. No, I’m certain it was the people who made it an exceptional experience. We love our new RDX! Cara & Terry Bowers More
by Cara Bowers
Employees Worked With
Linda Barlow, Charlie Patterson, Sean Nichols, David Ditty
October 18, 2019
Amazing sales cycle Karl DeJean was so helpful and accommodating in the sales process. He even came to my home to set up the garage opener! That is definitely going abov Karl DeJean was so helpful and accommodating in the sales process. He even came to my home to set up the garage opener! That is definitely going above and beyond. He is a true professional who well represents the Acura brand and Jenkins Dealership More
by Chris Pool
Employees Worked With
Karl DeJean, Charlie Patterson
October 03, 2019
Great People at Jenkins Acura This is our third RDX 2013,2016 and now 2020. All purchased and serviced by Jenkins Acura. Jenkins people are super. Karl DeJean is a great sale perso This is our third RDX 2013,2016 and now 2020. All purchased and serviced by Jenkins Acura. Jenkins people are super. Karl DeJean is a great sale person. He knows his stuff and takes the time to teach you the features so you know what they are for and how to use them. Bobby Craft and the service staff have always taken care of our service needs. We have not taken our RDX's anywhere else. More
by DENNIS
Employees Worked With
Sean and Karl DeJean, Bobby Craft
September 29, 2019
Customer Service was amazing, we felt like family! We drove 3hrs to purchase our 2020 Acura RDX. Truly a great experience with Jenkins Acura! They took fantastic care of us and made things seem so simp We drove 3hrs to purchase our 2020 Acura RDX. Truly a great experience with Jenkins Acura! They took fantastic care of us and made things seem so simple! Our salesperson Chris Bealer was amazing and followed through on everything! We have bought several cars over the years and this dealership has been the best we have dealt with by far. As customers we felt very cared for and feel if we need anything, Jenkins Acura will be there to help. Thanks also to Manager Steven O'John and Sonny Khan! Proud to highly recommend these fine people at Jenkins Acura. More
by Perkys10
Employees Worked With
Christopher Bealer, Sonny Khan, Steven O'John
September 21, 2019
Bobby and staff awesome! Friendly, helpful and informative with a smile! Always go above and beyond in keeping me informed especially on timelines I live 45 minutes away and w Friendly, helpful and informative with a smile! Always go above and beyond in keeping me informed especially on timelines I live 45 minutes away and work full time More
by Theresa Morris
Employees Worked With
Mike Carnie, Bobby Craft
