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Jenkins Acura

Ocala, FL

4.9
1,224 Reviews

2025 SW College Rd

Ocala, FL

34471

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1,224 Reviews of Jenkins Acura

November 12, 2019

Happy Customer Every time I bring my car in for service Bobby is always professional and personable. He is always helpful providing good advice and quick to coupons More

by jackietugg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
November 12, 2019

Great Sales Staff The car got cleaned while I waited (on a rainy day). The sales staff was great, and the finance guy Sonny is a gift to your company! More

by MG Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Sonny Khan
November 12, 2019

Very good experience, only negative is the .09% interest rate vs the rebate was never made clear until time to sign papers. Not a big deal as I know that is ho More

by douggraham49
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Patterson, Steven O'John, David Ditty
November 12, 2019

Awesome Dealership, Sales Rep and Car! I’ve purchased 5 Acuras from Jenkins and I’ve always been treated well. Comfortable approach used by the Sales Reps with whom I’ve worked -Sean and D More

by Gbbg7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nichols, Sonny Khan, Steven O'John, Bobby Craft, David Ditty
November 12, 2019

My car is NICE!!! Finalizing the deal was a little timely because things had changed from original plan, but it was worth it! They showed me one car and the rest is hi More

by javonter1
Recommend Dealer
Yes
Employees Worked With
Sonny Khan, Steven O'John, David Ditty
November 12, 2019

Clean and neat besides dough nuts you should have bagels you should have the door sills wiped after the car washed Very clean dealership and the bathroom was clean More

by DLZDHZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett, Sonny Khan, David Ditty
November 12, 2019

We brought our vehicle in for a clicking noise the technician could not find the noise, and did not know what it could be. We video'd the noise last Friday and emailed it to the service department More

by DENISETESTAI1919
Recommend Dealer
No
Employees Worked With
Larry Johnson, Sean Nichols, Steven O'John, Bobbi Jo Jacobowitz, Danny Cowan
Nov 12, 2019 -

Jenkins Acura responded

The service department reached out to the customer after receiving the audio file. They left a message for her to call back so they could schedule an appointment at her convenience. As of today, they have not heard back from the customer. Also, the warranty concerns have not yet been addressed because until they figure out the exact problem, no one knows if it will be covered or not. Please reach out ot Cindy Duckett, the service manager, at your convenience.

November 12, 2019

Always a pleasant experience I have been dealing with Karl DeJean for about 2 years now and he always takes care of me with any concerns or issues I have. He even helps set up my More

by DBEEBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl DeJean, Cindy Duckett, Bobby Craft
November 10, 2019

Great customer service! Brought our car in for an oil change and check up on maintenance. Received a loaner car while work was being completed. Everyone we spoke with was ver More

by Deb416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Duckett, Bobby Craft
November 08, 2019

Bobby once again provided wonderful service, accurate and on time. Had my MDX in for a recall and had service done at the same time. More

by Boomer
Recommend Dealer
Yes
Employees Worked With
Bobby Craft
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