
Jenkins Acura
Ocala, FL
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1,229 Reviews of Jenkins Acura
RDX purchase Staff was great and friendly. Great buying experience. Sales rep went over the total car and programmed it for my iPhone. They also had me come back s Staff was great and friendly. Great buying experience. Sales rep went over the total car and programmed it for my iPhone. They also had me come back so they could apply another body coat to the entire car. More
Excellent service. I had been to many dealerships looking for a good deal on a Fiat spider. With you dealership I was able to negotiate a fair price and completed the de I had been to many dealerships looking for a good deal on a Fiat spider. With you dealership I was able to negotiate a fair price and completed the deal. I'm very pleased with how this deal was completed. More
Great Customer service I would give a 10 star if they allowed it. Hands down #1 Best place I have ever bought a car from. The customer service was above and beyond my expect I would give a 10 star if they allowed it. Hands down #1 Best place I have ever bought a car from. The customer service was above and beyond my expectation. I put in application online and then was immediately contacted by Juan Martell Ross. Juan was with me every step of the way he was up front and honest as I was with him. Once I got their i was introduced to Steve O'John who worked his magic and worked with banks and keeping my car payment in my budget with a low down payment. I got to pick my car i wanted this time not be forced into something i wasn't happy with. I will definitely be back for future businesses. Thank you Gentle Men for going above and beyond and getting me into my brand new 2018 toyota corolla. :) More
Made me feel at home. Jenkins Acura was a great experience. Everyone there was very professional and courteous. And would go out of they’re way to help you. I would recomme Jenkins Acura was a great experience. Everyone there was very professional and courteous. And would go out of they’re way to help you. I would recommend Jenkins Acura to anyone More
Price A price was never really discussed, payment yes. Should have walked at that point. couldn't even tell me a interest rate. Never had a dealer work th A price was never really discussed, payment yes. Should have walked at that point. couldn't even tell me a interest rate. Never had a dealer work this way. Also the big game of trying to sell you stuff you really don't need. The car is great. Other than the last two hours it was a pleasant experience. Never again. Leaves a sour taste. More
Love this dealership! I’ve purchased 3 new Acura’s from this dealership since 2007 and have been very pleased with their service and their friendliness. Considered purchasi I’ve purchased 3 new Acura’s from this dealership since 2007 and have been very pleased with their service and their friendliness. Considered purchasing a different vehicle from an out of town dealership but kept being drawn back to Jenkins Acura. More
Purchase The salesman was very knowledgeable and attentive. I must say the first number given to me for my trade in was insulting, but we were able to come t The salesman was very knowledgeable and attentive. I must say the first number given to me for my trade in was insulting, but we were able to come to an agreement. The process took a long time even the next day when I picked up my new RDX. But, the salesman did a good job keeping me informed. One suggestion is to do a better job cleaning the front windshield. Mine was not very clean which was disappointing. Other than these couple of issues the experience was a good one. More
Too early to tell There are a few outstanding issues unresolved so my comments are limited. My second time with Dealership. Hopefully resolved some misunderstandings. H There are a few outstanding issues unresolved so my comments are limited. My second time with Dealership. Hopefully resolved some misunderstandings. However, need to comment on the car itself. (1) Engine growl is really annoying. (2) Car delivered with poor preparation. All four tires have four different PSI from 33 to 29. (3) I knew that the car did not come with a spare but thought there was an emergency kit in the car...but alas, all that is provided is a rusty jack...for what purpose, I am unclear. My Cadillac has an air pump with filler in case of puncture. Hopefully when I bring the car in for the 1000 review, these issues can be resolved. More
Satisfied Customer - Car Service Had my first service at Jenkins prior to a trip. The staff were very helpful, the reception area was very nice. My car was serviced in a timely mann Had my first service at Jenkins prior to a trip. The staff were very helpful, the reception area was very nice. My car was serviced in a timely manner and I was very happy. More
job done right & in timely manner Bobby is a pleasure to work with. He confirms work request, explains any additional work needed & reviews all costs. No surprises & work is usually Bobby is a pleasure to work with. He confirms work request, explains any additional work needed & reviews all costs. No surprises & work is usually completed when stated. More