
Jenkins Acura
Ocala, FL
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1,229 Reviews of Jenkins Acura
Great! Everyone was professional and they made the experience stress free for me. I would recommend this group to anyone who is looking to purchase in the fu Everyone was professional and they made the experience stress free for me. I would recommend this group to anyone who is looking to purchase in the future. More
Convenient location Decided I might want to purchase a new car, and David called me shortly after I expressed interest on the internet. He was very thoughtful, considera Decided I might want to purchase a new car, and David called me shortly after I expressed interest on the internet. He was very thoughtful, considerate, and helpful throughout the whole transaction, His knowledge of the vehicle's systems and training us how to use them was great. Everyone went above and beyond to meet my needs. More
Best one yet I went in just looking left with a mdx i will always return for my future car purchase great sales team and great prices thanks guys I went in just looking left with a mdx i will always return for my future car purchase great sales team and great prices thanks guys More
Always nice and accommodating Everyone is always friendly and they go the extra mile for me when I come in for service! Now I’m leasing a 2020 MDX and I appreciate the customer ser Everyone is always friendly and they go the extra mile for me when I come in for service! Now I’m leasing a 2020 MDX and I appreciate the customer service especially From Brandon and Karl! More
Returning customers Our experience with Acura has been very positive. All staff are professional and courteous. We are very satisfied customers. This is the second time w Our experience with Acura has been very positive. All staff are professional and courteous. We are very satisfied customers. This is the second time we have leased an RDX and we will return in the future. More
a excellent experience I dealt with KARL DEJEAN. He is a very nice, personable and professional sales agent, He was able to make this a very pleasant experience. Actually, I I dealt with KARL DEJEAN. He is a very nice, personable and professional sales agent, He was able to make this a very pleasant experience. Actually, I would like to think of him as a friend. More
Beware of Jenkins Acura this is the worst dealership. The customer service in the service department is the worst I e seen more caring staff at Walmart. Bobby and Cindy DO ABSOLUTELY NOTHING FOR LOYAL The customer service in the service department is the worst I e seen more caring staff at Walmart. Bobby and Cindy DO ABSOLUTELY NOTHING FOR LOYAL CUSTOMERS. After a taillight “recall” on my Acura MDX I noticed the right side taillight had condensation in it called Acura and Bobby walls out says we didn’t touch that one. After waiting for an answer from Cindy who never called me back and also dealing with Acura customer service waiting for a call back I took my MDX to a different dealership and they took the taillight off and placed it back as it should be. Acura does not care or even TRY to resolve complaints. I will never buy another Acura. More
do not shop here . They take advantage of seniors Charged my parents with perfect credit scores 900 a month for an mdx with nationally advertised price of 415 with 10000 dollars down. They kept them i Charged my parents with perfect credit scores 900 a month for an mdx with nationally advertised price of 415 with 10000 dollars down. They kept them in the dealership for 7 hours and they are 85 years old. You may have won the battle but you wont win the war. I hope the owner of the dealership responds to this but im confident he or she will not More
Friendly and Professional Staff We drove an hour to Jenkins Acura on a Sunday to see a specific vehicle that had been sold the previous day. Fortunately, another one like it had arri We drove an hour to Jenkins Acura on a Sunday to see a specific vehicle that had been sold the previous day. Fortunately, another one like it had arrived but had not been prepped for sale. We test drove a comparable vehicle and decided to move forward. The negotiations were professional and we agreed upon a final price. We weren’t able to take the new Acura RDX with us but our salesman, Andrew, delivered our vehicle t our home the next day. His follow up prior to us visiting the dealership was great! The vehicle was delivered in great shape. More
Awesome Dealership My salesman and staff was phenomenal. Made buying a car easy. Highly recommend. Huge selection of cars and everyone was very friendly and helpful. Awe My salesman and staff was phenomenal. Made buying a car easy. Highly recommend. Huge selection of cars and everyone was very friendly and helpful. Awesome Dealership. More