Jenkins Acura
Ocala, FL
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1,224 Reviews of Jenkins Acura
a excellent experience I dealt with KARL DEJEAN. He is a very nice, personable and professional sales agent, He was able to make this a very pleasant experience. Actually, I I dealt with KARL DEJEAN. He is a very nice, personable and professional sales agent, He was able to make this a very pleasant experience. Actually, I would like to think of him as a friend. More
Beware of Jenkins Acura this is the worst dealership. The customer service in the service department is the worst I e seen more caring staff at Walmart. Bobby and Cindy DO ABSOLUTELY NOTHING FOR LOYAL The customer service in the service department is the worst I e seen more caring staff at Walmart. Bobby and Cindy DO ABSOLUTELY NOTHING FOR LOYAL CUSTOMERS. After a taillight “recall” on my Acura MDX I noticed the right side taillight had condensation in it called Acura and Bobby walls out says we didn’t touch that one. After waiting for an answer from Cindy who never called me back and also dealing with Acura customer service waiting for a call back I took my MDX to a different dealership and they took the taillight off and placed it back as it should be. Acura does not care or even TRY to resolve complaints. I will never buy another Acura. More
do not shop here . They take advantage of seniors Charged my parents with perfect credit scores 900 a month for an mdx with nationally advertised price of 415 with 10000 dollars down. They kept them i Charged my parents with perfect credit scores 900 a month for an mdx with nationally advertised price of 415 with 10000 dollars down. They kept them in the dealership for 7 hours and they are 85 years old. You may have won the battle but you wont win the war. I hope the owner of the dealership responds to this but im confident he or she will not More
Friendly and Professional Staff We drove an hour to Jenkins Acura on a Sunday to see a specific vehicle that had been sold the previous day. Fortunately, another one like it had arri We drove an hour to Jenkins Acura on a Sunday to see a specific vehicle that had been sold the previous day. Fortunately, another one like it had arrived but had not been prepped for sale. We test drove a comparable vehicle and decided to move forward. The negotiations were professional and we agreed upon a final price. We weren’t able to take the new Acura RDX with us but our salesman, Andrew, delivered our vehicle t our home the next day. His follow up prior to us visiting the dealership was great! The vehicle was delivered in great shape. More
Awesome Dealership My salesman and staff was phenomenal. Made buying a car easy. Highly recommend. Huge selection of cars and everyone was very friendly and helpful. Awe My salesman and staff was phenomenal. Made buying a car easy. Highly recommend. Huge selection of cars and everyone was very friendly and helpful. Awesome Dealership. More
RDX purchase Staff was great and friendly. Great buying experience. Sales rep went over the total car and programmed it for my iPhone. They also had me come back s Staff was great and friendly. Great buying experience. Sales rep went over the total car and programmed it for my iPhone. They also had me come back so they could apply another body coat to the entire car. More
Excellent service. I had been to many dealerships looking for a good deal on a Fiat spider. With you dealership I was able to negotiate a fair price and completed the de I had been to many dealerships looking for a good deal on a Fiat spider. With you dealership I was able to negotiate a fair price and completed the deal. I'm very pleased with how this deal was completed. More
Great Customer service I would give a 10 star if they allowed it. Hands down #1 Best place I have ever bought a car from. The customer service was above and beyond my expect I would give a 10 star if they allowed it. Hands down #1 Best place I have ever bought a car from. The customer service was above and beyond my expectation. I put in application online and then was immediately contacted by Juan Martell Ross. Juan was with me every step of the way he was up front and honest as I was with him. Once I got their i was introduced to Steve O'John who worked his magic and worked with banks and keeping my car payment in my budget with a low down payment. I got to pick my car i wanted this time not be forced into something i wasn't happy with. I will definitely be back for future businesses. Thank you Gentle Men for going above and beyond and getting me into my brand new 2018 toyota corolla. :) More
Made me feel at home. Jenkins Acura was a great experience. Everyone there was very professional and courteous. And would go out of they’re way to help you. I would recomme Jenkins Acura was a great experience. Everyone there was very professional and courteous. And would go out of they’re way to help you. I would recommend Jenkins Acura to anyone More
Price A price was never really discussed, payment yes. Should have walked at that point. couldn't even tell me a interest rate. Never had a dealer work th A price was never really discussed, payment yes. Should have walked at that point. couldn't even tell me a interest rate. Never had a dealer work this way. Also the big game of trying to sell you stuff you really don't need. The car is great. Other than the last two hours it was a pleasant experience. Never again. Leaves a sour taste. More