Jeffrey Honda

False advertising inside dealership!!!!! There was a civic Honda on the floor with a sign get this $166. a month, I asked the sales person helping us to get us a quote with no down payment There was a civic Honda on the floor with a sign get this $166. a month, I asked the sales person helping us to get us a quote with no down payment he came back with $360.00 a month with no down payment so how much down payment to get it at $166.00 he said $3,600 OK if I can Pay $266.00 a month can I get it with no down payment because the $3,600 divided by 36 months is $100 more to the $166. payment. he said no. So to get it at $166. mo it comes to $7,200 down payment ridiculous! Do the math people don't ever believe their discounts lies and waste of time for smart buyers. More

Fast & Friendly Service Fast and Friendly service as promised. Brought my Civic in to Jeffrey Honda for a Quick Service oil change. Greeted by a service adviser who delivered Fast and Friendly service as promised. Brought my Civic in to Jeffrey Honda for a Quick Service oil change. Greeted by a service adviser who delivered my car back in about 30 minutes with the oil changed and an exterior car wash. Exactly what I wanted. More

Up-selling, Indignant We received a coupon for an oil change from Honda for $9.95. I called Jeffrey Honda and asked if this applied to my mothers 2012 Odyssey van, since i We received a coupon for an oil change from Honda for $9.95. I called Jeffrey Honda and asked if this applied to my mothers 2012 Odyssey van, since it requires 0w-20 oil. At first Gil said no, and then after pressing further he agreed to honor it. He also told me that some other maintenance items should be done as well... Anti-freeze flush, brake fluid flush and transmission fluid change. I asked how much each of these items was and wrote it on the coupon. Before I went to Jeffrey dealership service department for appointment, I checked the maintenance schedule for her van and found that both the anti-freeze and brake fluid changes were due to be done, but the transmission fluid change was not due until 90,000 miles! When I refused the trans fluid change the prices for the other two items went up from what I was quoted on the phone by Gil. Then I was told by Gil that Jeffrey recommends changing trans fluid ($95) at 30K miles because "The roads are very rough around here". We are talking about the metropolitan Detroit area! Beware, of up-selling, price changes and selling services that are not required under warranty service schedule! Upon departure, Gil said to me "I would shake your hand but my hands are dirty"... I had no intention of shaking the hand of a man that tries to rip off the customers that provide his paycheck! I will never return to Jeffrey Honda. More

Well done We walked-to look and ended up buying. John greeted us cheerfully, went out of his way to show us what we found interesting, and guided us through th We walked-to look and ended up buying. John greeted us cheerfully, went out of his way to show us what we found interesting, and guided us through the process easily, cheerfully, and thoughtfully. Mark made the financial forms easy to deal with. More

replace air bag on the steering wheel Received another update on air bag - driving wheel, had an apointment and Ryan fixed set me up with a replacement. Took about an hour and then I was o Received another update on air bag - driving wheel, had an apointment and Ryan fixed set me up with a replacement. Took about an hour and then I was on my way home. Gave me time to viist the show room and see the new cars. More

Always great service Staff is always friendly and courteous. I took it in for a recall on the airbags, They always wash my car before I pick it up. Thanks. Staff is always friendly and courteous. I took it in for a recall on the airbags, They always wash my car before I pick it up. Thanks. More

Excellent as usual. I made an appointment and brought my 2012 Honda Crosstour in for an oil change. Ryan took very good care of us with prompt service. He found a probl I made an appointment and brought my 2012 Honda Crosstour in for an oil change. Ryan took very good care of us with prompt service. He found a problem with the axle and had it repaired along with the rear brakes. YOUR SERVICE IS ALWAYS EXCELLENT. More

Always treated right They always keep my Element running right. I don't have to worry about mysterious issues or strange engine noises. I just let them know if I have any They always keep my Element running right. I don't have to worry about mysterious issues or strange engine noises. I just let them know if I have any concerns and they look into it. More

Right on the mark for service. Always happy with the quick and efficient job done by the service department at Jeffrey Honda. This is my 4th. Honda lease and ready for another soon. Always happy with the quick and efficient job done by the service department at Jeffrey Honda. This is my 4th. Honda lease and ready for another soon. Gloria Hawkins is my go to salesperson. More

Excellent Sales/Service @ Jeffrey Honda I love Jeffrey Honda. I am glad I was able to purchase my new vehicle from Gloria Hawkins. I am glad to be back at Jeffrey Honda. I love Jeffrey Honda. I am glad I was able to purchase my new vehicle from Gloria Hawkins. I am glad to be back at Jeffrey Honda. More