Jeffrey Honda
Roseville, MI
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497 Reviews of Jeffrey Honda
Trustworthy service dept We had a 1999 Accord and thanks to this service department it is still running! We recommend Jeffrey Honda to all our family and friends. We had a 1999 Accord and thanks to this service department it is still running! We recommend Jeffrey Honda to all our family and friends. More
The Best Quality Customer Experience Both my customer representative and financial manager were exceptional. I have dealt with both individuals in the past and they keep getting better e Both my customer representative and financial manager were exceptional. I have dealt with both individuals in the past and they keep getting better each time I have had the opportunity to be helped by them. More
New car purchase from Jeffrey Honda rRoseville This was a great buying experience. There were no high pressure tactics, but rather a very knowledgeable salesperson who tailored my purchase options This was a great buying experience. There were no high pressure tactics, but rather a very knowledgeable salesperson who tailored my purchase options to what I wanted. More
New Car Purchase Great sales consultant, everything was well planned. Car was clean and I was given a review of the various options on the vehicle. I had a chance to m Great sales consultant, everything was well planned. Car was clean and I was given a review of the various options on the vehicle. I had a chance to meet the assistant service manager. More
Serious decline in customer service I have been a customer of Jeffrey Honda for over 20 years and have had good experiences with both the sales and service staff. However, my last visit I have been a customer of Jeffrey Honda for over 20 years and have had good experiences with both the sales and service staff. However, my last visit to the dealership was so unpleasant I will never use it again. I had to return the car to correct the mistakes made by the service department. While I was there, one of the employees decided that the customers needed to know about his political views. I asked him to stop as the customer lounge was not the place for such a discussion and he told me that he could say whatever he pleased to a customer and that I had to put up with it or leave. Although I sent an email to the service manager to complain about the lack of quality care in the service department and the poor attitude of an employee, I did not receive a response. Apparently, failing to provide quality repair service and quality customer service is no longer a consideration for this dealership. Go elsewhere unless you want to pay for poor service. More
Great service! When I have issues with my vehicle- I can call this dealership, talk to the people I know and get what I need done right away. They are friendly, fast When I have issues with my vehicle- I can call this dealership, talk to the people I know and get what I need done right away. They are friendly, fast and treat me with respect each and every visit. Ryan is first class help- grateful to everyone there! More
Best service around The guys are great at Honda service, if your looking to get a new Honda this the place cause service center is just simple awesome! The guys are great at Honda service, if your looking to get a new Honda this the place cause service center is just simple awesome! More
Great experience at a Dealership This was my 1st time bringing my car back to Jeffrey since I purchased it in 2015. It overall was a great experience, fastest service I've had ever!! This was my 1st time bringing my car back to Jeffrey since I purchased it in 2015. It overall was a great experience, fastest service I've had ever!! This location is far from my home but I think it was well worth it and I will bring it back to be serviced if needed. More
Honda Civic service I have consistently had excellent service. Very helpful, they solve the problems quickly, and the wait time is minimal, If service will take long, the I have consistently had excellent service. Very helpful, they solve the problems quickly, and the wait time is minimal, If service will take long, they know ahead and advise that they will have a loaner car waiting. More
Maintenance Service Always able to schedule my appointment at my convenience. Facility is clean. Employees pleasant and helpful. I would definitely buy a vehicle from thi Always able to schedule my appointment at my convenience. Facility is clean. Employees pleasant and helpful. I would definitely buy a vehicle from this dealership again. This is my second purchase. More