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Jeffrey Honda
Roseville, MI
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498 Reviews of Jeffrey Honda
Good Service Went in for an oil change and was greeted right away by Gil. Had my order written out and service was done in under 45 minutes. Went in for an oil change and was greeted right away by Gil. Had my order written out and service was done in under 45 minutes. More
Warranty work for aftermarket failed remote start shut car o I had a harrowing experience when my 2015 CRV shut off while expressway driving; called Honda link who lined up a Honda dealer who determined it to be I had a harrowing experience when my 2015 CRV shut off while expressway driving; called Honda link who lined up a Honda dealer who determined it to be the aftermarket remote start so I had to contact Jeffrey - Steve Piacek (salesman) to line up the repair.because they installed the aftermarket remote start. Steve was able to arrange to pick up vehicle from first dearler and arranged a loaner. I did not give a 5 star because I had a disappointing contact with the service tech Gil who wrote up order as he did not provide a return call to me. causing me to have to wait to have an oil change and tire rotation that could have been done during the day.. Service manager Todd Thompson was very accommodating getting the oil change done. Overall Jeffrey Honda provided great response More
Gloria made the experience wonderful! Gloria Hawkins, our sales representative, was knowledgeable, helpful and a genuine pleasure to work with! She made the car buying experience painless Gloria Hawkins, our sales representative, was knowledgeable, helpful and a genuine pleasure to work with! She made the car buying experience painless and easy! I recommend her! More
Poor purchasing experience I just purchased a new 2017 on Black Friday. I was told if I bought a car on that day, I was eligible for a $300 gift car. I made a down payment towar I just purchased a new 2017 on Black Friday. I was told if I bought a car on that day, I was eligible for a $300 gift car. I made a down payment towards my cash purchase and signed contract. I was told the car I wanted would be available in 2 to 5 days. It took a month. I was not told the car was shipped from overseas or elsewhere. When I finally picked up the car, no apology, no gift certificate, ( I didn't drive car off lot on Black Friday is new story), no compensation, no response by management to my concerns. I was long term customer. Greatly disappointed. More
Excellent staff and service. I have purchased several cars from Jeffrey. Always fair and professional. The service is excellent. I trust them to take care of my vehicles so that I I have purchased several cars from Jeffrey. Always fair and professional. The service is excellent. I trust them to take care of my vehicles so that I am safe on the roads. More
Car repairs Excellent service by Honda professionals. They always explain things in full detail. Gil Ibarra is always exceptionally friendly and knowledgeable. Excellent service by Honda professionals. They always explain things in full detail. Gil Ibarra is always exceptionally friendly and knowledgeable. I always recommend this Honda.dealership. More
Great service Excellent service at Honda service department, Gil is unsurpassable: very prompt, fast and efficient Pulled up without appointment and was served imm Excellent service at Honda service department, Gil is unsurpassable: very prompt, fast and efficient Pulled up without appointment and was served immediately with minimum wait time. More
Excellent Service The service and the demeanor of the service people are both excellent. I have been a customer for many years because of these things. I have no hesi The service and the demeanor of the service people are both excellent. I have been a customer for many years because of these things. I have no hesitation in recommending Jeffery Honda to others, both for purchase of a car and for service. More
Service appointment Dropped it off the night before. They called by 7:15 a.m. to discuss the service options. I needed it ready by noon. I wouldn't go anywhere else. Dropped it off the night before. They called by 7:15 a.m. to discuss the service options. I needed it ready by noon. I wouldn't go anywhere else. More
Best Customer Service I have been a customer of Jeffrey Honda since 1999. The service and staff is excellent. Everyone there provides exceptional, excellent, great awesome I have been a customer of Jeffrey Honda since 1999. The service and staff is excellent. Everyone there provides exceptional, excellent, great awesome customer service. More