Jeffrey Honda
Roseville, MI
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495 Reviews of Jeffrey Honda
My 2016 HR-V EX AWD Rocks! I wanted a 2016 HR-V EX AWD in Modern Steel Metallic (which was pretty scarce) But the Randy's Rocked and got it. Yeah. I wanted a 2016 HR-V EX AWD in Modern Steel Metallic (which was pretty scarce) But the Randy's Rocked and got it. Yeah. More
Efficient, timely, quality service! Gil Ibarra has been our service representative going back to our Woods Motors days. He is very knowledgeable, friendly, and efficient. Gil is t Gil Ibarra has been our service representative going back to our Woods Motors days. He is very knowledgeable, friendly, and efficient. Gil is the "best"! More
Simply the best! Jeffrey Honda treats me as if I am there most important customer each and every time, no matter the issue. They make sure I understand the importanc Jeffrey Honda treats me as if I am there most important customer each and every time, no matter the issue. They make sure I understand the importance of the maintenance that's required and a time frame if I am unwilling to have the service done. When I've had an unforeseen mechanical brake down the service department is always accommodating . More
Good service, not so good sales I recently had my car repainted in the body shop after vandalism and was very satisfied with the work done as well as the way the repair was handled b I recently had my car repainted in the body shop after vandalism and was very satisfied with the work done as well as the way the repair was handled by the manager. He was courteous and professional and I would recommend their service to anyone. As a separate matter, I stopped in when I picked up my car to get a quote on a new CRV with specific requirements, re: make, model etc. and was told that someone would email an estimate to me. I have not received one so have requested and received a quote from another Honda dealer. More
Complete satisfaction with new car purchase Our sales person made our purchase a pleasant experience. He is personable, professional, takes the time to explain and demo all the features of our Our sales person made our purchase a pleasant experience. He is personable, professional, takes the time to explain and demo all the features of our new car. We were also wowed when we arrived to pick up our new car and saw the outstanding and tasteful pin striping that was done by Randy. We had our previous Honda serviced here and have always been pleased with everything. More
A Series of Unfortunate Events The new car I purchased had after-market seat heaters installed prior to sale. Unfortunately, the car was damaged during the process. The driver's do The new car I purchased had after-market seat heaters installed prior to sale. Unfortunately, the car was damaged during the process. The driver's door well was severely gouged by the removal/reinstallation of the driver's seat, and sloppily covered up via reapplication of the (shredded) airbag warning sticker. I didn't notice it until the day after the sale. Also at delivery, there was no owner's manual in the vehicle and the tire pressure warning light was illuminated. Jeffrey acknowledged the paint issue, and stated that it was an outside job to help move the vehicle off the sales floor. The damaged area was repainted by Jeffrey, however, the paint job had specs of debris (because it's performed outdoors by a mobile contractor). I took it back and had them repaint it again. I will say that the Jeffery sales team were apologetic and worked to remedy the situation(s), but there are two lessons to be learned: (1) When a car leaves a Honda factory, it does not require dealership "improvement", and (2), Cars should be inspected thoroughly prior to delivery to the customer. More
New Car from Dealership I didn't like this dealership at all. I feel they try and take advantage of women. I would not buy another care from this location. I didn't like this dealership at all. I feel they try and take advantage of women. I would not buy another care from this location. More
Awesome as Usual My warranty ran out almost three years ago, but I still go to Jeffrey Honda for service even though an independent mechanic might be cheaper. I put a My warranty ran out almost three years ago, but I still go to Jeffrey Honda for service even though an independent mechanic might be cheaper. I put a lot of stock in customer service and friendliness, and Gil Ibarra and company pile on both in heavy doses. Their technical competence is top-notch too. I keep coming back to Jeffrey Honda and I see no reason to change at this point. Five stars. More
Air Bag Recall I made an appointment to have the Air Bag recall done. Everything went smoothly from check in until the job was finished. They completed the work fast I made an appointment to have the Air Bag recall done. Everything went smoothly from check in until the job was finished. They completed the work faster than their initial estimate. Jeffrey Honda did a very good job. More
Satified Customer: My sales rep. Ms. Hawkins was very, very nice and attentive to our needs. She was also knowledgeable and experienced in her line of work. Last but not My sales rep. Ms. Hawkins was very, very nice and attentive to our needs. She was also knowledgeable and experienced in her line of work. Last but not lease, She has my sister's name, "Gloria Jean". I want to thank her so much, and wishes her a bright and prosperous future. Respectfully Yours, Mrs. Doris Scott More