Jeffrey Acura
Roseville, MI
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263 Reviews of Jeffrey Acura
I appreciated that the service department got me right in and did the work required in a timely manner. The service manager was extremely nice, but I can't think of his name. and did the work required in a timely manner. The service manager was extremely nice, but I can't think of his name. More
Everything was fine but I have a small complaint. I debated whether I should mention this but even more than a week later, I still can't forget this. When I paid for the service, I noticed that the debated whether I should mention this but even more than a week later, I still can't forget this. When I paid for the service, I noticed that the cashier was listening to talk radio....Rush Limbaugh to be exact. I find Limbaugh to be a highly offensive personality and I don't believe he should be listened to at all but if the cashier wants to listen to him, she should be able to but it should be on her time, not on the job. A musical radio station would not be offensive to anyone as far as I am concerned. More
Fantastic experience at this dealership. Pleasure to deal with. I would recommend friends and family to this dealership without hesitation. My sales representative Jeff is wonderful to work with along with M with. I would recommend friends and family to this dealership without hesitation. My sales representative Jeff is wonderful to work with along with Matt in the service department. The service of picking up my car, leaving me a loaner and then bringing my car back is awesome. It does not matter if I am at work or home or even shopping. That reason alone is why I pick this dealership over other Acura dealerships. More
Both your service and sales people are very easy to deal with. The service is always done quickly and correctly. My salesman, Brad Frey, did a fine job and was very good explaining the features during the with. The service is always done quickly and correctly. My salesman, Brad Frey, did a fine job and was very good explaining the features during the delivery process. He also helped me on the telephone with some of the cars electronic settings. More
Extremely professional and friendly. Not only do they get the job done right, but they also gave me a loaner, washed my car and delivered the vehicle right to me. This dealership is HIGHLY recommended t get the job done right, but they also gave me a loaner, washed my car and delivered the vehicle right to me. This dealership is HIGHLY recommended to buy from or service at, even if you bought it at another place. I had purchased the vehicle from another dealership in another State, but unlike another local Acura dealership (nearer to me, actually) they treated me the same as if I had bought it from them! If I were getting another Acura, there is absolutely no way I would buy from anyone other than Jeffrey Acura, and I bet you this same top notch customer service extends to the other car brands they sell. Thank you, Matt, and thank you Jeffrey Acura for your good work. More
Jeffrey Acura is the best! Easy to schedule appointments, the staff is always friendly ready and willing to please the customer. The product is the best; I started driving hondas in 1990 and Ac appointments, the staff is always friendly ready and willing to please the customer. The product is the best; I started driving hondas in 1990 and Acura in 98, and they are the best cars in the world. The fees for oil changes and maintenance are priced right and I LOVE that my car gets washed each time I bring it in! More
Because I am always satisfy with the service. Customer service is good . Lenght of service good. Good pricing, I'll recommend anyone who have an acura of anykind , making apponitment soo easy . The distan service is good . Lenght of service good. Good pricing, I'll recommend anyone who have an acura of anykind , making apponitment soo easy . The distance from my house don't take long to the dealership. More
Dan was helpful from start to finish. Friendly, informative, and really took my needs into account. Angela made the process very smoothe. She was very informative and friendly. I will return to t informative, and really took my needs into account. Angela made the process very smoothe. She was very informative and friendly. I will return to that dealership because of them. I will recommend friends and family to each of them for either new or used cars, or service work. More
I have been dealing with Jeffrey Acura for several years -- this is the fifth car I've leased through them (my seventh Acura). They are VERY customer oriented and go out of their way to accommodate you. As -- this is the fifth car I've leased through them (my seventh Acura). They are VERY customer oriented and go out of their way to accommodate you. As a woman, I never feel uncomfortable or as if I'm being patronized -- an issue I've had with other dealerships. My salesman, Carmine Rinaldi, was a pleasure to work with. He answered my questions and explained everything in detail. He and Erik Zettle, sales manager, listened to what I wanted and went to work locating the car I asked for! I intend to continue doing business with Jeffrey Acura and always recommend them to anyone looking for an outstanding dealership. More
Matt is great, in Service, I love the dealership and as well as Eric Zettle's service and experience with him. I purchased my Acura Rl five years ago, and I never had anyone else touch my car for any reas well as Eric Zettle's service and experience with him. I purchased my Acura Rl five years ago, and I never had anyone else touch my car for any reason, excpet for jeffrey Acura. I will not go anywhere else, and hoping to be a long time customer of Jeffrey's thanks to Eric, and Matt in service. More