Jeffrey Acura
Roseville, MI
Filter Reviews by Keyword
By Type
263 Reviews of Jeffrey Acura
Best Acura dealership I have ever dealt with! I drove all the way from Orlando on vacation to Detroit and went for a checkup and both Matt and Tod were very welcoming and helpful! They did everything they ca the way from Orlando on vacation to Detroit and went for a checkup and both Matt and Tod were very welcoming and helpful! They did everything they can to make sure I was satisfied! More
Kim Adams, Matt Smith and Dave Carlson made my purchase of an Acura ILX very enjoyable. Kim and Dave were extremely knowledgeable about Acura. They were all polite, courteous and patient with me as I was of an Acura ILX very enjoyable. Kim and Dave were extremely knowledgeable about Acura. They were all polite, courteous and patient with me as I was relatively new to the Acura product line. After about a week of ownership, I am very happy! More
I had a little dent in the rear driver's side window molding. Matt schedule to have my car picked up and brought back to my work. He even made sure my car was washed and vacuumed for me. What a wond molding. Matt schedule to have my car picked up and brought back to my work. He even made sure my car was washed and vacuumed for me. What a wonderful experience! More
great service, went out of their way to help me secure the car sale. Price was also reasonable, and the car's features were explanined in detail. the car sale. Price was also reasonable, and the car's features were explanined in detail. More
I thought the dealership service department closed at 7pm and when I arrived at 5:45 and realized they closed at 6pm that day, Matt told me not to worry about it and they got my car in and changed the oil an and when I arrived at 5:45 and realized they closed at 6pm that day, Matt told me not to worry about it and they got my car in and changed the oil and had the work completed by 6pm. I felt bad because I did not realize the hours were not the same for each day. Matt is the best! More
Bought windshield wipers and touch-up paint sometime this winter. Price was better than Autozone and Pennzoil AND the parts sales coordinator had my car washed! Last time we needed an oil change, I asked t winter. Price was better than Autozone and Pennzoil AND the parts sales coordinator had my car washed! Last time we needed an oil change, I asked the wife to schedule it at the same dealer (Jeffrey Accura) and ask the service folks to check out any recalls. Before we could get it in we got a recall notice in the mail. All was taken care of in a very short time with my wife in the waiting area. AND they washed the car! Nice to be treated like a customer rather than an annoyance. More
Matt was very helpful and did everything that was asked. The quality of the repairs was excellent. I was very satisfied with the experience and would recommend this dealership to others. The quality of the repairs was excellent. I was very satisfied with the experience and would recommend this dealership to others. More
Carmine & Eric are always nice and friendly, they always make me feel comfortable. I enjoy doing business with Carmine. For the near future I plan to continue to drive an Acura. always make me feel comfortable. I enjoy doing business with Carmine. For the near future I plan to continue to drive an Acura. More
I have given the rating I did because it is the reason why have been a customer for over twenty five (25) years. As a single female I deeply trust the advise and or suggestions I get from the guys in the why have been a customer for over twenty five (25) years. As a single female I deeply trust the advise and or suggestions I get from the guys in the service department. Not only do I trust them but they are very very kind, respectful, and professional. I love the fact that when ever I've enter the environment, I have never, never experienced foul, dirty language from anyone in service or in sales. I just bought a car last Friday June 24,2011 from Karen Bethune. She was outstanding! She also was very kind, patient, knowledgeable, and professional. She did everything she could to meet my need. These are some of the reasons I have been a customer for over twenty five year. However, I do have an unusual concern and I need to contact someone at the top like the Vice Presicent. But I have not been able to find the VP's email address on line. I was able to get his name (Jeffery L. Conrad I do believe) but no email address. Can someone direct me to his email address? More