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Jeff Wyler Florence Buick GMC

Florence, KY

4.8
564 Reviews

1154 Burlington Pike

Florence, KY

41042

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564 Reviews of Jeff Wyler Florence Buick GMC

January 01, 2011

MY EXPERIENCE WITH THIS DEALERSHIP TO THIS POINT, HAS BEEN VERY POSITIVE. ALL PEOPLE INVOLVED WERE POLITE,PROFESSIONAL AND LISTENED TO MY CONCERNS.MY SALESPERSON ( SHANE ACCONA ) WENT OUT OF HIS WAY TO S More

by jbjbbjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHANE ACONA, JIM AND LYNN
December 31, 2010

2nd Vehicle purchased from this dealer in 6 months...We dealt with Lloyd Whisman the first time and had great service and Jeff Anna this time,, and got the same great results..That is why we drove over 3 H More

by donald69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Anna
December 30, 2010

Needed a vehicle for my daughter since the engine went bad on her truck- had no way to get to work and back, went on line to see what was available and found a Chevy Cobalt (2009) on Jeff Wyler web site. More

by rwillitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lynn, Dave Palmer
December 27, 2010

Our experience at Jeff Wyler's dealership, and specifically with David Navarre, couldn't have been more positive. David was quite professional and very knowledgeable about Jeff Wyler's inventory. More

by robertka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Navarre
December 23, 2010

I had a great experience at this dealership! Bob Wheeler was very helpful and professional. I feel like I got a GREAT deal and I will definitely recommend Bob and Jeff Wyler Florence GMC to my friends. Thi More

by kinmanjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wheeler
December 21, 2010

Everyone we dealt with at Jeff Wyler Buick GMC from the minute we walked in the door was friendly, courteous, and helpful. They were not pushy, but answered all of our questions. Our salesperson, Ron Daug More

by bstonewater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Daugherty
December 20, 2010

My experience in purchasing a vehicle from this dealership was very good. No hassels, friendly service, excellent salesmenship and an excellent product too. I purchased a 2011 GMC TERRAIN. So far I More

by tedkorzep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DALE CAMFIELD
December 05, 2010

We called the dealership in the morning to verify that the vehicle we were interested in was still on the lot. The salesman stated that it was, and that he had a similar vehicle on site as well. We show More

by surge24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Skaats
Jan 07, 2011 -

Jeff Wyler Florence Buick GMC responded

We are very sorry that you had a less than satisfactory experience. We agree that we failed to make you happy and tried to reach out to you in those efforts. The reason we contacted you later was that we were able to get a much better interest rate for you which saved you significant money over the life of the loan. While it is ideal to have all financing options available at the time of the sale, there are some cases where it takes several hours to receive all answers back from the financing institutions. Our sales rep also extended his personal apology for you feeling "hassled" about the extended service contract, his goal was to ensure you fully understood all of the benefits. We sincerely appreciate your business, and are sorry that we fell short of making you 100% satisfied.

November 21, 2010

To whom it may concern: This was the first time I bought To whom it may concern: This was the first time I bought a new car in 13 years. The information and friendliness of the staff was great. They worke More

by jniese80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Navarre, Jason and Lynn, Jason Rebholz, David Navarre
November 18, 2010

Fabulous experience. First time we purchased a vehicle over the web and out of state. The walk around video that was done on this truck sealed the deal. When we arrived at the dealeship the vehicle was More

by tlrosenhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale and Lloyd
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