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Jeff Wyler Florence Buick GMC
Florence, KY
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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564 Reviews of Jeff Wyler Florence Buick GMC
September 14, 2024
Outstanding customer service, Bobby and Chad Anderson made my experience alot easier. I am a repeat customer, and I am sure I will be back again and again , Thanks. made my experience alot easier. I am a repeat customer, and I am sure I will be back again and again , Thanks. More
by engom2011
Employees Worked With
Bobby and Chad A nderson did help alot.
May 19, 2024
Service dept: Outstanding team! Quality work, friendly, honest, and straight forward. Scott Mgr. is awesome! Jeff Wyler GMC Florence, Kentucky is our number ONE and ONLY place for a Quality work, friendly, honest, and straight forward. Scott Mgr. is awesome! Jeff Wyler GMC Florence, Kentucky is our number ONE and ONLY place for a dependable service department. This event/PM was one of the biggest we had completed since we bought the New SUV. Service date: 14MAY2024, Changed out all four tires, flushed the fuel system replaced filters, an alignment and new brakes. As always Jeff Wyler GMC Florence, took care of us and was on the mark. The new Video "Walk around" is very cool and helpful since customers are not allowed (by OSHA and insurance reasons) to be in the service area. We saw the brakes and their condition before removal and after so we could witness the worn parts and then shown the new parts before and after the install. Rotors as well. Jeff Wyler GMC Florence, KY., their service department covers issues before total failure occurs. Scott, the shop Manager is one of the best and runs a super shop. His team is number one in my opinion, and they are good people. I think they do their best to save us wrecker calls later down the road. I want to think Scott the shop Mgr and Taylor my tech for this work that was performed. Great job Fellas!!! Bless you and the whole service team at Jeff Wyler GMC Florence, KY. You want good honest work, and people that still care about you and your vehicle... See Jeff Wyler GMC Florence, Kentucky., for the best service in the Tri-state area. For the record, since we bought this SUV new off the lot, NO ONE has touched this vehicle except Jeff Wyler Florence. Even for simple work like a nail in a tire. They do all my work. Taylor, thank you for being detailed with your video, Impressed. More
by SafetyMan-Don
Employees Worked With
Scott, Serv Mgr & Taylor Serv Tech
October 19, 2023
Bill, my sales person did an outstanding job of making sure I was comfortable with my new EV purchase. Thank you to Bill and Jason the general manager for making us a smooth transaction! sure I was comfortable with my new EV purchase. Thank you to Bill and Jason the general manager for making us a smooth transaction! More
by tjacobs
Employees Worked With
Bill Monhollen, Jason Rebholz, Noah Brauer, Jeff Schaeper
July 17, 2023
Outstanding customer service! Scott Berry took great care of me as I was just visiting Kentucky from out of state. He got me in super quick and and even accepted my home dealers Scott Berry took great care of me as I was just visiting Kentucky from out of state. He got me in super quick and and even accepted my home dealership’s GMC service coupon. I highly recommend Jeff Wyler Florence Buick GMC and Scott in the Service Department. More
by Rich S
Employees Worked With
Scott Berry
October 14, 2022
Brian Schuchart was our salesman and he was very good, patient and helpful. He came in on his day off to orient us to the new crv. And is willing to answer any questions at anytime after our purchase. patient and helpful. He came in on his day off to orient us to the new crv. And is willing to answer any questions at anytime after our purchase. We would recommend anyone to ask for him when buying a car at Jeff Wyler Florence. Sheila Hobson More
by grapple.loaner_0h
Employees Worked With
Brian Schuchart
March 03, 2022
One of the most unethical Dealerships we have ever dealt with and based on our service experiences, they have a total disregard for the customer. There were two separate events that were horrible the last o with and based on our service experiences, they have a total disregard for the customer. There were two separate events that were horrible the last one being when my wife took our Buick in for powertrain warranty service and they said the part was covered but the work to replace it was not (totally different than the stated GM Warranty). That extra work would cost us $1,922.00! They treated my wife horribly (assume because she is a woman) and we argued back and forth for three weeks which left us without a vehicle. Finally, we took it to another dealership who, covered 100% by warranty, had it repaired in less than 2 hours. Tried to speak and email leadership at Jeff Wyler numerous times with no response. We have filed an ethics complaint with GM to hopefully prevent the behavior with future customers. More
by tonyandjody
Employees Worked With
Michael - In service berated my wife and Steffan Gambrell
February 13, 2022
I Love y Boys! They are always in a good mood they are fast and friendly. If they are running behind someone always comes out and talks to me and tells me what is going on. The oil change package is very fast and friendly. If they are running behind someone always comes out and talks to me and tells me what is going on. The oil change package is very nice cause you pay one flat fee for all your oil changes. Just a great dealership! Go check them out and soon they will be your boys too. Candy H More
by t-bird tweety
Employees Worked With
I don't know their names.
