Jeff Wyler Florence Buick GMC
Florence, KY
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564 Reviews of Jeff Wyler Florence Buick GMC
Looking to purchase used car. This dealer had the car I was looking for. Had good contact via email so I went in to drive. Had to wait for 1/2 hour to get service. They couldn't find the key - used the was looking for. Had good contact via email so I went in to drive. Had to wait for 1/2 hour to get service. They couldn't find the key - used the second "taped up" broken key. The car was supposed to be a GM certified vehicle, however it hadn't been detailed at all. So the car drove well and I asked to come back and have it put on a lift. Thank goodness I did. The front bumper had been ripped underneath from someone running over something, and then backing off and the bumper got caught. The solution was to put a bunch of pop rivets in to hold it. How the heck this is "certified" I'm not real sure. My frustration is the "typical car dealer" feel. Don't give me the talk about how your different and care about the customer and then don't divulge important information. I didn't even get to the CPO 172 pt inspection sheet, but I am curious how it could have been completed since some of the things that needed to be done, such as detailing the car were not. More
THE “ULTIMATE” BUYING EXPERIENCE … We recently completed the purchase of a new Buick LaCrosse. The car is amazingly wonderful. But foremost, this is the absolute best experience we have had with a General the purchase of a new Buick LaCrosse. The car is amazingly wonderful. But foremost, this is the absolute best experience we have had with a General Motors Sales Staff, compared to the other 14 new G.M. Vehicles we have purchased in the past. Our Sales Consultant was Ron Daughtery who presented a benchmark professional and personal experience through this entire purchase process. We initially reviewed new vehicles more than 30 days before our purchase. Mr. Daughtery diligently walked us through the initial vehicle availability and followed up with several phone contacts through our final purchase decision. After our final purchase and pre-delivery, Mr. Daughtery spent more than 1 Hour reviewing the vehicle information system and operating procedure. Our past experience was to sign the contract and be handed a set of keys to go on our way... The additional time spent with us during the delivery period by the Jeff Wyler professionals led by Ron Daughtery, will be an everlasting experience, which we will always consider at our next purchase. Ron Daughtery and the Jeff Wyler Florence Buick GMC sales team is and should be recognized as the BENCHMARK for GENERAL MOTORS. More
I choose this dealership because my insurance company recommended them due to the warrenty on repairs. I brought my truck in for an estimate for damage repairs to the truck bed and back off cab. Body sho recommended them due to the warrenty on repairs. I brought my truck in for an estimate for damage repairs to the truck bed and back off cab. Body shop did an assesment and took pictures and had a quote the next day. The parts were ordered and I had an appointment set up at my convience. I actually arrived a little late after hours to drop off the truck but the service department was ready to take of me. They called the body shop manager to see if he was still in. He came up and stayed to check my truck in and told me he would keep me updated on the progress. which he did as promised. I picked up my truck and was quite suprised to see that it had been washed and vacuumed. The work was done very well and the paint was matched perfectly. I would definately recommend this dealership. Great job to all. Thank You More
My dad and I actually went into the dealership to get some parts for his car. So upon waiting for my dad I was walking around the lot ( I was anyways in a hunt for a car) and Tom Denhe- great guy- came some parts for his car. So upon waiting for my dad I was walking around the lot ( I was anyways in a hunt for a car) and Tom Denhe- great guy- came up and showed me a car that was on sale. So one thing led to another we ended up driving off with my new car. I'm so happy I got the car from this dealership. I've been to many dealers before coming to this one and I didn't feel as welcomed as I did here. Very friendly and lively staff. Moreover I'm happy we worked with Tom Dehne. He made the whole processes very smooth and he was very courteous. More
Chad was very friendly and super helpful in everything. Always kept us updated on everything that was going on. They worked with us and did everything and anything possible to make sure we left and were ha Always kept us updated on everything that was going on. They worked with us and did everything and anything possible to make sure we left and were happy with our purchase. Jason in finance was very nice and explained all the paper work to us . This was our second purchase with Jeff Wyler Florence and I will return for many purchases to come!! I recommend to everyone to go visit them in all your vehicle purchases. More
Dave Bromwell and all at Jeff Wyler were very pleasant, helpful, accomodating and professional during our recent purchase experience at Jeff Wyler GMC. I got a car that I absoluting love and the experienc helpful, accomodating and professional during our recent purchase experience at Jeff Wyler GMC. I got a car that I absoluting love and the experience was one of pleasure. I will highly recommend Jeff Wyler to others. More
Service Dept was most accommodating to repair my air conditioning system which is still under warranty. A 'loaner' car was readily provided during my car's over weekend repair. Service Dept also in th conditioning system which is still under warranty. A 'loaner' car was readily provided during my car's over weekend repair. Service Dept also in their multi point checkout found need for other repairs, which were taken care of. Always a pleasure to work with Jeff Wyler staff. More
ron daugherty was my salesperson and he really worked with me. I appreciate all he did including helping me figure out all the bells & whistles on my new Buick. I would recommend Ron to everyone looking with me. I appreciate all he did including helping me figure out all the bells & whistles on my new Buick. I would recommend Ron to everyone looking for a car. Thanks Ron!!!! More
I always feel appreciated whenever I stop by for whatever reason; service or I just have a question about my car. VBery helpful and friendly staff. reason; service or I just have a question about my car. VBery helpful and friendly staff. More
I started out looking at all SUV's and fell in love with the Enclave. I went in to talk with David about the Enclave just to see where I would end up and had a wonderful outcome. Jason got me the 0% interes the Enclave. I went in to talk with David about the Enclave just to see where I would end up and had a wonderful outcome. Jason got me the 0% interest rate that made it possible to get the SUV I wanted. Both David & Jason have made this by far the easiest time I have ever had buying a new car/suv. I look forward to sending them referrals! More